Contents

1 Introduction
- Finding Information in the System Administrators Guide (SAG)
- Information provided by the Users Guide
- Document Conventions
- Notes, Cautions, and Warnings
2 Programming the Machine
- Using the Menu Mode
  - Keys used in Menu Mode Operation
  - Menu Flow Map
- Character Entries
  - Keys used to Enter Characters
  - Character Code Table
  - Entering Characters
  - Correcting Characters
    - Deleting or Inserting Characters
- Direct Access Function Keys
- Setting Up the Phonebook
  - Planning the Phonebook
  - Pre-setting Speed Dial Numbers
  - Modifying or Deleting Speed Dial Numbers
  - Pre-setting One Touch Numbers
  - Modifying or Deleting One Touch Dial Numbers
  - Pre-setting Group Numbers
  - Programming Group Send
    - Deleting or Modifying a Group Number
    - Filling out the One Touch Label
- Setting the Department Codes
  - To setup Department Codes
  - Changing the Department Code Settings
- Setting the Machine Default Settings
  - Error Correct - ECM Default Setting
  - Long Original Setting
- Bypass Tray Paper Size Setting
  - Redial Count and Interval Setting*
  - Receive Interval
  - Resolution and Contrast Setting
  - Power Saver Setting
  - Print Density
  - Refuse Junk Mail Setting
  - Ringer Volume Setting
  - Alarm Volume Setting
  - Key Touch Volume Setting
  - Monitor Volume Setting
  - Send After Scan Default Setting
  - Remote Service Setting
    - Remote Access
  - Download
  - RDC Password
  - Supplies Order
  - Separator Page Default Setting
  - Line Monitor Default Setting
3 Receiving Documents
- Basic Receive
  - Setting the Answer Mode (Line 1)
  - Setting the Answer Mode (Line 2)
  - Auto Receive
  - Manual Receive
- Advanced Receive
  - Collate Fax
  - Reduce Incoming Fax Setting
  - Receive to Memory
  - Secure Receive
    - Automatic Secure Receive Setup
    - Manual Secure Receive
    - Printing the Stored Document in Secure Receive Mode
  - Discard Extra Setting*
4 Dialing Methods
- Dialing Methods
  - Manual Dial (On-hook and Off-hook Dialing)
  - Alpha Dialing
  - Speed Dialing
  - One Touch Dialing
  - Keypad Dialing
  - Automatic Redialing*
  - Manual Redial Last Number (Off-hook)
  - Manual Redial Last 5 Numbers (On-hook)*
  - Chain Dialing
    - Charge Card Transmissions
  - Manual Group Dialing
5 Transmitting Documents
- Memory Send or Direct Send Default Mode
- Memory Send
- Direct Send
  - Direct Send with Memory Send Selected
- Manual Send
- Delayed Start
- Priority Transmission
- Line Selection
- Charge Codes
- Cover Sheet
  - Cover Sheet Setup
  - Sending a Document with a Cover Sheet
- Batching
- Confirming a Transmission
- One Time Fax Options
  - Number of Pages
  - Listen to Dial
  - Send then Poll
  - ECM Disable
  - Secure Send Transmission
  - Send After Scan Enable
- Advanced Transmissions
  - Using an Account Code
  - Account Code Default Setting
  - Transmitting Using a Department Code
  - Resend Stored Fax Default Setting
    - Resending a Stored Fax
  - Secure Send Setting
- ITU-T Relay Communications
  - ITU-T Relay Transmission
  - Presetting ITU-T Relay Box
  - Deleting a Relay Box
6 Cancelling Jobs
- Stop Key
- Job Status Key
- Cancel Job Key
- Direct Send Jobs
7 Polling
- Polling Communications
  - Storing a Document to be Polled
    - Storing a Document to be Polled in a Poll-once Box
    - Storing a Document to be Polled in a Multi-poll Box
    - Cancelling Documents Stored in a Polling Box
    - Modifying Documents Stored in a Polling Box
  - Polling a Remote Document (Poll-once or Multi-poll Box)
  - Group Polling
  - Continuous Polling*
    - Deleting Continuous Poll Jobs
8 Mailbox Communications
- Mailbox ITU-T Communications
  - Local Mailbox (ITU-T)
    - Creating an ITU-T Mailbox
    - Deleting an ITU-T Mailbox
    - Storing a Document in a Local ITU-T Mailbox
    - Printing a Document Stored in a Local ITU-T Mailbox
    - Deleting a Document Stored in a Local ITU-T Mailbox
  - Remote ITU-T Mailbox
    - Sending to a Remote ITU-T Mailbox
    - Polling a Remote ITU-T Mailbox
  - Attaching an ITU-T Sub Address
    - Transmitting a Document to an ITU-T Sub Address
    - Polling a Document Using a Sub Address
9 Reports
- Setting Up Reports and Lists
  - Activity Report Setup
  - Confirmation Report Setup
    - Confirmation Report
    - Confirmation Report - Memory Send
    - Group Send Report
    - Group Poll Report
    - Relay Originator Report
    - Relay Station Report
    - Relay Destination Report
  - Confirmation Report Override
  - Reception Report Setup
- Printing Reports and Lists
  - Activity Report
  - ITU-T Mailbox Report
  - Pending Jobs Report
  - Department Code Report
  - Power Failure List
  - Menu Map
  - Settings Report
10 Copying Documents
- Making Copies
11 Scan Functionality
12 PCL Printing Functionality
13 Network Functionality
14 Internet FAX Functionality
15 Using the ControlCentre
- Setting up the WorkCentre
  - Setting the Machine Defaults
  - Setting up the Telephone Lines
  - Using the Power Save features
  - Setting the PC's Date and Time on the WorkCentre
  - Changing Your ControlCentre Password
- Setting the Fax Send Options
  - Setting the Cover Sheet and Send Header Options
  - Choosing How to Send Faxes
  - Sending Faxes Using Security
  - Setting the Redial Options
  - Faxing Long Originals
- Setting the Fax Receive Options
  - Setting the Receive Footer Option
  - Receiving Faxes when the Printer is Unavailable
  - Receiving Secure Faxes
  - Setting the Receive Interval
  - Receiving Faxes from the Fax Numbers Assigned to Your Phonebook Only
  - Collating and Reducing Incoming Faxes
  - Receiving Oversized Faxes
  - Receiving Faxes to Your PC
- Setting up a Phonebook
  - Assigning an Individual Fax Number to a One Touch Key
  - Assigning a Speed Dial or Group Dial Number to a One Touch Key
  - Editing a One Touch Key Entry
  - Deleting One Touch Key Entries
  - Presetting a Speed Dial Number
  - Editing a Speed Dial Number
  - Deleting Speed Dial Numbers
  - Presetting a Group Dial Number
  - Editing a Group Dial Number
  - Deleting Group Dial Numbers
  - Saving a Phonebook to Your PC
  - Opening a Phonebook File
- Creating Mailboxes
  - Creating a Mailbox
  - Editing a Mailbox
  - Deleting a Mailbox
- Using Department Codes
  - Setting up Department Codes
  - Changing a Department Code
  - Deleting a Department Code
- Printing Reports
  - Activity Report Setup
  - Confirmation Reports Setup
  - Reception Reports Setup
  - Printing the Settings Report
- Saving the WorkCentre Settings
  - Saving WorkCentre Settings to a File
  - Opening a Saved WorkCentre Settings File
  - Creating a New WorkCentre Settings File
- Enabling Xerox personnel to perform remote tests
- Setting up automatic supply ordering
- Firmware Download
16 Troubleshooting
- Self Test
- Calling for Service
- Error Messages and Codes
- Error Codes
- Device Error Codes
- Paper Jam
- Document Jam
  - Status Code Table
- Transmission Problems
- Reception Problems
- Image Quality
- Problems with envelopes
- Communications failure
A Ordering Supplies
- Ordering Supplies
- Ordering Supplies Automatically
  - Setting-up Automatic Supplies Ordering
    - Setting up the destination
    - Entering the part details
    - Entering ordering details
    - Printing the order form
B Maintaining the Product
- Replacing the Paper
- Replacing the Toner Cartridge and Fuser Cleaner
- Replacing the Drum Unit
- Cleaning the Machine
  - Cleaning the Cabinet and Ozone Filter
  - Cleaning the Document Scanner
  - Cleaning the Developer Assembly and the Surrounding Parts
    - Cleaning the Charger Wire and the Laser Beam Window
    - Cleaning the Components as Needed
- Installing the maintenance kit
C Product Data Sheet
D Safety Certification and Environmental Compliance
- Laser Safety Information
- Third Party Certification
- Radio Frequency Emissions USA
- Unique European Certification
  - Approvals and Certification
  - UK Electricity at Work Regulation
- Environmental Compliance
  - ENERGY STAR
  - Environmental ChoiceM
  - SWISS ENERGY 2000
- Telecommunications Requirements
  - European Fax Approvals and Certification
  - FCC Regulations
    - Send Header Requirements
    - Data Coupler Information
  - Canadian Certification
    - Symbols
    - A
    - B
    - C
    - D
    - E
    - F
    - G
    - H
    - I
    - J
    - K
    - L
    - M
    - N
    - O
    - P
    - Q
    - R
    - S
    - T
    - V
    - W
Index

Xerox WorkCentre Pro 685 Administrator Guide

Xerox WorkCentre Pro 685 Printer manual cover

Pages 368

Year 1999

Language(s)

of 368

Xerox WorkCentre Pro 685 Printer Specification

The Xerox WorkCentre Pro 685 is a versatile multifunction printer designed to enhance productivity in small to medium-sized office environments. It integrates printing, copying, scanning, and faxing capabilities into a single, compact unit, thereby optimizing office space and operational efficiency. This printer employs laser technology to deliver sharp and clear monochrome prints at a resolution of up to 600 x 600 dpi. The WorkCentre Pro 685 offers a print speed of up to 18 pages per minute, ensuring timely completion of printing tasks.

With a robust monthly duty cycle of up to 20,000 pages, the device is built to handle the demands of busy office settings. It features a standard input paper capacity of 250 sheets, which can be expanded with additional trays to accommodate growing needs. The printer is equipped with an automatic document feeder, simplifying the process of handling multi-page documents for scanning or copying.

Connectivity options include USB and parallel ports, ensuring compatibility with various office setups. The scanner supports both color and monochrome scanning at an optical resolution of 600 x 600 dpi, facilitating high-quality digital archiving of documents. The fax functionality is equipped with a 33.6 Kbps modem, allowing rapid transmission of documents.

The intuitive control panel and user-friendly interface streamline operation, reducing the learning curve for office staff. The printer supports a range of media types and sizes, enhancing its versatility for different tasks. Overall, the Xerox WorkCentre Pro 685 is a reliable and efficient solution for offices seeking to consolidate their document management processes into a single, cost-effective device.

Xerox WorkCentre Pro 685 Printer F.A.Q.

How do I clear a paper jam in the Xerox WorkCentre Pro 685 Printer?

To clear a paper jam, first turn off the printer. Open the front cover and gently remove any jammed paper, being careful not to tear it. Check the paper tray and the back of the printer for any additional jams. Once cleared, close the cover and turn the printer back on.

What should I do if the printer is not recognizing the toner cartridge?

Ensure the toner cartridge is properly installed. Remove it and gently shake it to redistribute the toner, then reinstall it. If the problem persists, clean the toner contacts inside the printer and on the cartridge itself.

How can I improve the print quality on my Xerox WorkCentre Pro 685?

Check the print settings to ensure they match the paper type. Perform a cleaning cycle through the printer's menu and ensure the toner cartridge is not near the end of its life. Replace the cartridge if necessary.

What steps should I take if my printer is not connecting to the network?

Verify that the network cable is securely connected and check the network settings on the printer. Restart the printer and the network router. If the problem continues, update the printer's firmware to the latest version available.

How do I perform a firmware update on the Xerox WorkCentre Pro 685?

Download the latest firmware from the Xerox support website. Connect the printer to your computer via USB and run the firmware update utility. Follow the on-screen instructions to complete the process.

What maintenance tasks should I regularly perform on the Xerox WorkCentre Pro 685?

Regularly clean the printer's exterior and interior with a lint-free cloth. Check and clean the paper feed rollers and replace them if they are worn out. Keep the firmware updated and replace the toner and drum units as needed.

How can I set up the printer for wireless printing?

Ensure the printer has wireless capability. Access the printer's menu and navigate to the network settings. Choose the wireless setup wizard and follow the instructions to connect the printer to your Wi-Fi network.

What can I do if the printer is printing blank pages?

First, ensure the toner cartridge is not empty. Perform a cleaning cycle through the printer's settings. Check the print head alignment and run a diagnostic test to identify any issues.

Why is my Xerox WorkCentre Pro 685 printing slowly?

Slow printing can be caused by high-resolution print settings or a congested network. Try reducing the print quality setting and ensure the printer is directly connected to the network or computer without using a hub or switch.

How do I replace the drum unit in the Xerox WorkCentre Pro 685?

Open the printer's front cover and remove the toner cartridge. Pull out the drum unit and replace it with a new one. Reinsert the toner cartridge and close the cover. Follow any additional instructions on the printer's display if prompted.