Vivotek IT9389-H V2 User Guide

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Vivotek IT9389-H V2 Camera Specification

The Vivotek IT9389-H V2 Camera is a high-performance network surveillance solution designed for robust security applications. Engineered with a 5-megapixel CMOS sensor, it delivers superior image quality with a resolution of 2560x1920 at 30 frames per second. This camera is equipped with advanced WDR Pro technology, allowing it to capture clear images in environments with stark lighting contrasts, ensuring accuracy in detail under challenging lighting conditions. Its Smart IR II technology supports an effective IR range of up to 30 meters, optimizing night vision by adjusting infrared lighting intensity dynamically to avoid overexposure.

The IT9389-H V2 incorporates Vivotek’s Smart Stream III technology, which enhances bandwidth efficiency by optimizing data flow and reducing storage requirements without compromising image quality. It supports H.265 compression technology, further reducing bandwidth consumption and storage needs compared to traditional H.264 standard, making it ideal for large-scale video surveillance deployments. With a robust IP66 and IK10-rated housing, the camera is designed to withstand harsh weather conditions and vandalism, ensuring reliable performance in outdoor settings.

Network connectivity is seamless with support for 802.3af Power over Ethernet (PoE), simplifying installation by eliminating the need for additional power cables. The camera’s onboard storage options, including MicroSD/SDHC/SDXC card compatibility, provide redundancy and reliability for critical data. Additionally, the camera supports a wide range of network protocols and integrates easily with third-party systems for versatile deployment. This model is equipped with intelligent video analytics, such as motion detection and tampering alarms, enabling proactive security management. The Vivotek IT9389-H V2 is a versatile and reliable solution for modern surveillance needs, offering a blend of durability, advanced technology, and seamless integration.

Vivotek IT9389-H V2 Camera F.A.Q.

How do I set up the Vivotek IT9389-H V2 camera for the first time?

To set up the Vivotek IT9389-H V2 camera, connect it to the network using an Ethernet cable, power it up, and use the Vivotek Installation Wizard 2 to detect the camera. Follow the on-screen instructions to complete the setup process.

What is the best way to access the camera's live feed remotely?

To access the camera's live feed remotely, configure port forwarding on your router for the camera's IP address and port. Alternatively, use the Vivotek VIVOCloud app for easy remote access without complex network configurations.

How can I reset the Vivotek IT9389-H V2 camera to factory settings?

To reset the camera to factory settings, press and hold the reset button located on the camera for about 10 seconds until the status LED blinks, indicating a reset.

What should I do if the camera is not powering on?

If the camera is not powering on, check the power supply connections and ensure the power adapter is functional. Verify that the PoE switch or injector is supplying adequate power if using PoE.

How can I improve the image quality of my Vivotek IT9389-H V2 camera?

To improve image quality, adjust the camera's settings such as brightness, contrast, and exposure in the web interface. Ensure the camera lens is clean and free from obstructions.

What maintenance is required for the Vivotek IT9389-H V2 camera?

Regularly clean the camera lens with a soft cloth to prevent dust build-up. Check and tighten all mounts and connections periodically. Update the firmware as new versions become available.

How do I configure motion detection on the Vivotek IT9389-H V2?

To configure motion detection, access the camera's web interface, navigate to the motion detection settings, and define the detection areas and sensitivity levels according to your needs.

What steps should I take if the camera's live video feed is lagging?

If the video feed is lagging, check your network bandwidth and reduce the video resolution or frame rate in the camera settings. Ensure the network is stable and not overloaded with traffic.

How can I update the firmware on my Vivotek IT9389-H V2 camera?

To update the firmware, download the latest firmware from the Vivotek website, access the camera's web interface, and navigate to the firmware update section. Upload the firmware file and follow the prompts to complete the update.

What should I do if the camera is not connecting to the network?

If the camera is not connecting to the network, check all network cables and connections. Ensure the camera's IP address settings are correct. Restart both the camera and the network router if necessary.