Realflame 9720NG Owner's Manual

Pages 54

Year 2021

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Realflame 9720NG Specification

The Realflame 9720NG is a sophisticated natural gas fireplace designed for both residential and commercial use, combining modern aesthetics with efficient heating capabilities. The unit features a sleek, minimalist design that seamlessly integrates with a variety of interior decors. Its robust construction is crafted from high-quality, durable materials, ensuring long-lasting performance and reliability. The fireplace includes a high-efficiency burner system that provides optimal heat output while maintaining energy efficiency, making it an environmentally friendly option.

The Realflame 9720NG is equipped with an advanced ignition system for easy and quick starts, alongside a user-friendly control panel that allows for precise adjustment of flame intensity and heat levels. The unit is designed to produce a realistic flame effect, enhancing the ambiance of any space with its lifelike appearance. Safety is a priority, with features such as an automatic shut-off mechanism and a built-in oxygen depletion sensor, ensuring secure operation.

The fireplace is designed for easy installation and maintenance, with a modular design that allows for straightforward access to internal components. It is compatible with various venting options, making it adaptable to different installation requirements. Additionally, the unit is compliant with all relevant safety and efficiency standards, providing peace of mind to users. The Realflame 9720NG offers a blend of style, functionality, and safety, making it an ideal choice for anyone seeking an elegant and efficient heating solution.

Realflame 9720NG F.A.Q.

How do I start the Realflame 9720NG fireplace?

To start the Realflame 9720NG, ensure the gas supply is on, then press and hold the ignition button while turning the control knob to the 'ignite' position until the pilot lights.

What should I do if the pilot light won't stay lit?

If the pilot light won't stay lit, check for drafts or blockages in the pilot tube. Ensure the thermocouple is properly positioned and clean. If the issue persists, consult a professional technician.

How often should I clean the Realflame 9720NG fireplace?

It's recommended to clean the fireplace at least once a year, or more frequently if used regularly. Ensure the unit is cool and disconnected from the power source before cleaning.

What type of maintenance does the Realflame 9720NG require?

Regular maintenance includes cleaning the glass panel, inspecting gas lines for leaks, and checking the burner for debris. An annual inspection by a certified technician is also recommended.

How can I troubleshoot a noisy fan in the Realflame 9720NG?

If the fan is noisy, check for any obstructions or debris. Tighten any loose screws and ensure the unit is level. If noise persists, the fan motor may need lubrication or replacement.

Why is my Realflame 9720NG emitting a strange odor?

An unusual odor can be caused by dust burning off when the fireplace is first used after a period of inactivity. If the smell persists, check for gas leaks and ensure the venting system is clear.

Can I convert the Realflame 9720NG from natural gas to propane?

The Realflame 9720NG can be converted from natural gas to propane with a conversion kit, which should be installed by a qualified technician to ensure safety and proper performance.

What should I do if the Realflame 9720NG does not heat efficiently?

Ensure the air intake is not blocked and that the burner is clean. Verify that the thermostat is set correctly and there are no drafts affecting the unit's performance.

How do I clean the glass on the Realflame 9720NG fireplace?

Turn off the unit and allow it to cool completely. Use a non-abrasive glass cleaner or a mixture of vinegar and water, applied with a soft cloth to clean the glass. Avoid strong cleaners that can scratch or damage the glass.

Is it normal for the Realflame 9720NG to make a clicking noise?

A clicking noise is often normal as the unit heats up or cools down due to metal expansion and contraction. If the noise is excessive or irregular, check for loose components or contact a technician.