Contents

LICENSE
ASSEMBLING AND PREPARING
- Product Composition
- Supported Drivers and Software
- Product and Button Description
  - How to Use the Joystick Button
  - Input Connector
- Moving and Lifting the Monitor
- Installing the Monitor
  - Assembling the Stand
  - Installing on a Table
  - Adjusting the Stand Height
  - Adjusting the Angle
  - Tidying up Cables
  - Using the Kensington Lock
  - Detaching the Stand Body
  - Installing the Wall Mount Plate
  - Installing on the Wall
USING THE MONITOR
- Connecting to a PC
  - HDMI Connection
  - DisplayPort Connection
  - USB-C connection
- Connecting AV Devices
  - HDMI Connection
- Connecting Peripherals
  - USB Cable connection
  - Connecting Headphones
- Service only port
USER SETTINGS
- Activating the Main Menu
  - Main Menu Features
- User Settings
  - Menu Settings
  - Quick Settings
  - Input
  - Picture
  - Sound
  - General
TROUBLESHOOTING
PRODUCT SPECIFICATION
- Factory Support Mode
- HDMI Timing (Video)
- Power LED
- Wireless module (WB1NP6) Specifications

LG 38UC99 38UC99-W.AUS Owner's Manual

LG 38UC99 38UC99-W.AUS Monitor manual cover

Pages 54

Year 2019

Language(s)

of 54

LG 38UC99 38UC99-W.AUS Monitor Specification

The LG 38UC99 38UC99-W.AUS Monitor is a sophisticated display solution that combines expansive screen real estate with advanced technology suited for both professional and entertainment use. It features a 38-inch curved UltraWide QHD+ IPS display with a resolution of 3840 x 1600 pixels, offering a wide viewing angle and vibrant color accuracy ideal for detailed visual work and immersive media experiences. The monitor supports a 75Hz refresh rate and is equipped with AMD FreeSync technology, reducing screen tearing and stuttering for smoother motion during fast-paced gaming and video playback.

The monitor boasts a 5ms response time, ensuring minimal motion blur and ghosting. It covers over 99% of the sRGB color spectrum, making it a reliable choice for tasks requiring precise color reproduction like graphic design and photo editing. Connectivity options are robust, including USB Type-C, two HDMI ports, and a DisplayPort, facilitating seamless integration with various devices. Additionally, it includes two USB 3.0 ports with Quick Charge functionality.

The built-in 10W stereo speakers enhanced with Rich Bass technology provide an immersive audio experience without the need for external speakers. Ergonomically designed, the monitor offers height, tilt, and swivel adjustments, ensuring optimal comfort during extended use. On-Screen Control and Screen Split 2.0 software provide versatile options for multitasking, enhancing productivity by allowing users to customize their screen layout.

The LG 38UC99-W.AUS is designed to be energy-efficient with a power-saving mode and features a sleek, modern aesthetic with a white and silver finish, making it an attractive addition to any workspace.

LG 38UC99 38UC99-W.AUS Monitor F.A.Q.

How do I adjust the screen resolution for the LG 38UC99-W monitor?

To adjust the screen resolution, right-click on your desktop and select 'Display settings'. Scroll down to 'Display resolution' and choose the recommended resolution of 3840 x 1600 for optimal display quality.

What should I do if my LG 38UC99-W monitor is not turning on?

Ensure that the power cable is securely connected to both the monitor and the power outlet. Check the power button and try a different power outlet if necessary. If the issue persists, consider resetting the monitor or contacting LG support.

How can I enable the split-screen feature on the LG 38UC99-W monitor?

Download and install the LG OnScreen Control software from the LG website. Once installed, open the software and select the split-screen option to customize your screen layout according to your preferences.

Why is there no sound coming from the speakers of my LG 38UC99-W monitor?

Ensure the audio cable is connected properly if using an external source. Check the audio settings on your computer to ensure the monitor is selected as the default audio output device. Also, verify that the volume is not muted on both the monitor and the computer.

How do I update the firmware on my LG 38UC99-W monitor?

Visit the LG support website and download the latest firmware update for your monitor model. Follow the instructions provided in the download package to install the firmware using a USB drive.

What is the best way to clean the screen of my LG 38UC99-W monitor?

Turn off the monitor and unplug it. Use a soft, lint-free cloth slightly dampened with water to gently wipe the screen. Avoid using alcohol-based cleaners or paper towels as they can damage the screen.

How can I connect my LG 38UC99-W monitor to a MacBook?

Use a USB-C to USB-C cable to connect the MacBook to the USB-C port on the monitor. Alternatively, you can use a Thunderbolt 3 (USB-C) to DisplayPort or HDMI adapter to connect via the respective ports.

Why is the image on my LG 38UC99-W monitor not centered properly?

Access the monitor's on-screen menu and navigate to the 'Picture' settings. Adjust the horizontal and vertical position settings to center the image. If using a PC, make sure the display settings match the monitor's native resolution.

How do I reset the settings on my LG 38UC99-W monitor?

Press the joystick button on the bottom of the monitor to access the on-screen menu. Navigate to 'Settings' > 'General' > 'Reset to Initial Settings' to restore the monitor to its factory settings.

Can I mount the LG 38UC99-W monitor on a wall?

Yes, the monitor is VESA mount compatible with a 100x100 mm pattern. Ensure you use a compatible wall mount bracket and securely attach it according to the manufacturer's instructions.