Ezviz C6TC America Quick Start Guide

To connect your Ezviz C6TC camera to Wi-Fi, open the Ezviz app, create an account or log in, tap on the '+' icon to add a device, and scan the QR code on the camera. Follow the on-screen instructions to select your Wi-Fi network and enter the password.
Ensure that your Wi-Fi network is operational and that the camera is within range. Restart your router and camera. Check if the Wi-Fi password is correct and ensure that the camera firmware is up to date.
To reset the Ezviz C6TC camera, press and hold the reset button located on the camera for about 10 seconds until you hear a voice prompt indicating the reset process is complete.
Yes, you can access the Ezviz C6TC camera remotely using the Ezviz app on your smartphone. Ensure the camera is connected to the internet and log in to your Ezviz account on the app.
Open the Ezviz app, select your camera, go to the settings menu, and enable the motion detection feature. You can also adjust sensitivity levels and set specific motion detection zones.
In the Ezviz app, select your camera, go to the settings menu, and check for firmware updates. If an update is available, follow the prompts to download and install it. Ensure the camera is powered on and connected to the internet during the update.
Video footage can be stored on a microSD card inserted into the camera, or you can use Ezviz CloudPlay for cloud storage. Configure storage settings through the Ezviz app.
Poor video quality might be due to low bandwidth or poor Wi-Fi signal. Ensure your camera is within range of your router, reduce interference, or switch to a higher bandwidth plan. Also, check the video quality settings in the Ezviz app.
Yes, you can share access to the camera with other users through the Ezviz app. Go to the camera's settings, select 'Share Device', and follow the instructions to invite other users by their Ezviz account email.
Ensure that the infrared LEDs are not obstructed. Check if night vision is enabled in the settings menu of the Ezviz app. Restart the camera or update the firmware if necessary.