Ezviz C4W APAC Quick Start Guide

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Ezviz C4W APAC Camera Specification

The Ezviz C4W APAC Camera is a robust outdoor surveillance solution designed to deliver high-definition video quality and enhanced security features. It boasts a 1080p full HD resolution, ensuring clear and detailed video capture, which is further enhanced by its advanced IR night vision capability, allowing visibility up to 30 meters in complete darkness. The camera is equipped with a 2.8mm lens, offering a wide 103-degree field of view to cover expansive areas with minimal blind spots.

The C4W APAC is engineered for durability, featuring an IP67-rated weatherproof housing that protects it from harsh weather conditions like rain, dust, and snow. This resilience makes it ideal for outdoor environments. It also includes active defense mechanisms, such as a loud siren and strobe light, which can be triggered upon detection of suspicious activities, thereby deterring potential intruders.

Intelligent motion detection is a standout feature, with customizable zones and sensitivity settings to reduce false alarms. The camera supports two-way audio, enabling real-time communication via its built-in microphone and speaker. Storage options are flexible, offering local storage with a microSD card slot supporting up to 256GB, as well as cloud storage for secure data management.

Connectivity is facilitated through dual-band Wi-Fi, ensuring stable and flexible network connections. The camera is compatible with the Ezviz app, which provides remote access, live view, and alert notifications. Integration with smart home ecosystems is seamless, with support for voice controls through Amazon Alexa and Google Assistant. This makes the Ezviz C4W APAC Camera a versatile and reliable choice for comprehensive outdoor security.

Ezviz C4W APAC Camera F.A.Q.

How do I install the Ezviz C4W APAC camera?

To install the Ezviz C4W APAC camera, first mount the camera base to the desired surface using the provided screws. Next, attach the camera to the base and adjust its angle. Finally, connect the camera to power and configure it using the Ezviz app.

What should I do if the camera is not connecting to Wi-Fi?

Ensure the camera is within range of the Wi-Fi router and that the Wi-Fi network is 2.4GHz, as 5GHz is not supported. Verify the Wi-Fi password and restart both the camera and router if necessary.

How can I reset the Ezviz C4W APAC camera to factory settings?

Press and hold the reset button located on the camera for about 10 seconds until the device restarts. Release the button once you hear a voice prompt indicating the reset process is complete.

How do I update the firmware on the Ezviz C4W APAC camera?

Open the Ezviz app and go to the device settings. Check for firmware updates and follow the on-screen instructions to download and install any available updates. Ensure the camera remains powered during the update process.

What is the best way to maintain the camera's performance?

Regularly clean the camera lens with a soft, dry cloth to prevent dust accumulation. Ensure the camera firmware is up to date and periodically check the app for any alerts or notifications regarding camera performance.

Can I view live footage on multiple devices simultaneously?

Yes, you can view live footage from the Ezviz C4W APAC camera on multiple devices simultaneously using the Ezviz app. Simply log into the same account on each device to access the live feed.

What should I do if the camera's night vision is not working properly?

Ensure that the night vision mode is enabled in the camera settings. Clean the camera lens and check for any obstructions that might be affecting the infrared sensors. If issues persist, restart the camera.

How do I set up motion detection alerts?

In the Ezviz app, navigate to the camera's settings and enable motion detection. Customize the detection area and sensitivity according to your preferences. Enable notifications to receive alerts on your device.

What can I do if the camera frequently disconnects from the network?

Ensure the camera is within range of the Wi-Fi router and that there is minimal interference. Consider using a Wi-Fi extender if necessary. Check the router settings for any restrictions that might be affecting the connection.

How can I ensure the camera's data is protected?

Use strong, unique passwords for your Ezviz account and Wi-Fi network. Regularly update your passwords and keep your app and firmware updated to protect against vulnerabilities.