Contents

Contents
Product Basics
- Using the Control Panel
  - Control Panel Buttons and Lights
    - The LCD Screen
    - Status Icon Information
    - Navigating the LCD Screen
  - Entering Characters on the LCD Screen
  - Viewing Animations
  - Selecting the Date and Time
  - Selecting Your Country or Region
  - Using Presets
  - Changing LCD Screen Language
  - Adjusting Control Panel Sounds
  - Adjusting the Screen Brightness
  - Turning Off the Operation Time Out Setting
  - Preventing PC Connection via USB
- Product Parts Locations
  - Product Parts - Front
  - Product Parts - Inside
  - Product Parts - Back
- Checking for Software Updates
- Using Power Saving Settings
  - Changing the Sleep Timer Settings
  - Changing the Power Off Timer Settings
- Epson Connect Solutions for Smartphones, Tablets, and More
  - Setting Up Epson Connect Services
  - Using Epson Email Print
  - Using the Epson Smart Panel Mobile App
  - Using the Epson iPrint Mobile App
  - Using Epson Remote Print
  - Using Epson Scan to Cloud
- Using AirPrint
- Setting Up Printing on a Chromebook
- Android Printing Using the Epson Print Enabler
- Using the Mopria Print Service
- Using Fire OS Printing
- Using Windows 10 Mobile Printing
- Using Epson Print and Scan App with Windows Tablets
- Voice-activated Printing
Wi-Fi or Wired Networking
- Network Security Recommendations
- Wi-Fi Infrastructure Mode Setup
  - Selecting Wireless Network Settings from the Control Panel
  - Setting Up Wireless Printing from a Smart Device Using Epson Smart Panel
- Wi-Fi Direct Mode Setup
  - Enabling Wi-Fi Direct Mode (Simple AP)
  - Enabling Wi-Fi Direct Mode
  - Modifying the Wi-Fi Direct Network Name or Password
- Wi-Fi Protected Setup (WPS)
  - Using WPS to Connect to a Network
- Printing a Network Status Sheet
- Printing a Network Connection Report
  - Network Connection Report Codes and Messages
- Configuring Email Server Settings
  - Email Server Settings
- Changing or Updating Network Connections
  - Accessing the Web Config Utility
  - Changing a USB Connection to a Wi-Fi Connection
  - Changing a Wi-Fi Connection to a Wired Network Connection
  - Connecting to a New Wi-Fi Router
  - Disabling Wi-Fi Features
Loading Paper
- Loading Paper in the Cassette
  - Paper Loading Capacity
  - Double-sided Printing Capacity
  - Borderless Paper Type Compatibility
- Compatible Epson Papers
- Paper or Media Type Settings - Printing Software
- Selecting the Paper Settings for Each Source - Control Panel
  - Paper Type Settings - Control Panel
- Selecting the Default Paper Source Settings
  - Paper Source Settings Options
- Selecting the Universal Print Settings
  - Universal Print Settings Options
Placing Originals on the Product
- Placing Originals on the Scanner Glass
- Placing Originals in the Automatic Document Feeder
  - ADF Original Document Specifications
Copying
- Copying Documents or Photos
- Copying Options
Printing from a Computer
- Printing with Windows
  - Selecting Basic Print Settings - Windows
    - Paper Source Options - Windows
    - Print Quality Options - Windows
    - Multi-Page Printing Options - Windows
  - Selecting Double-sided Printing Settings - Windows
    - Double-sided Printing Options - Windows
    - Print Density Adjustments - Windows
  - Selecting Additional Layout and Print Options - Windows
    - Custom Color Correction Options - Windows
    - Image Options and Additional Settings - Windows
    - Header/Footer Settings - Windows
  - Selecting a Printing Preset - Windows
  - Selecting Extended Settings - Windows
    - Extended Settings - Windows
  - Printing Your Document - Windows
  - Locking Printer Settings - Windows
    - Locked Setting Options
  - Selecting Default Print Settings - Windows
    - Changing the Language of the Printer Software Screens
  - Changing Automatic Update Options
- Printing with the Built-in Epson Driver - Windows 10 S
  - Selecting Print Settings - Windows 10 S
- Printing on a Mac
  - Selecting Basic Print Settings - Mac
    - Paper Source Options - Mac
    - Print Quality Options - Mac
    - Print Options - Mac
  - Selecting Page Setup Settings - Mac
  - Selecting Print Layout Options - Mac
  - Selecting Double-sided Printing Settings - Mac
    - Double-sided Printing Options and Adjustments - Mac
  - Managing Color - Mac
    - Color Matching and Color Options - Mac
  - Selecting Printing Preferences - Mac
    - Printing Preferences - Mac
  - Printing Your Document or Photo - Mac
    - Checking Print Status - Mac
- Printing from a Smart Device
- Cancelling Printing Using the Product
Scanning
- Starting a Scan
  - Starting a Scan Using the Product Control Panel
    - Scanning to Email
    - Scanning to a Connected Computer
    - Setting Up a WSD Port (Windows 7/Windows Vista)
    - Scanning to the Cloud
    - Scanning to a Memory Device
    - Control Panel Scanning Options
  - Setting Up and Scanning to a Network Folder or FTP Server
    - Creating a Shared Network Folder
    - Registering Contacts for Email, Network, or FTP Scanning - Control Panel
    - Registering Contacts for Network Folder or FTP Scanning - Web Config
    - Scanning to a Network Folder or FTP Server
  - Starting a Scan Using the Epson Scan 2 Icon
  - Starting a Scan from a Scanning Program
  - Starting a Scan from a Smart Device
- Scanning a Document in Epson ScanSmart
  - Saving a Scan
  - Attaching a Scan to Email
  - Sending a Scan to a Cloud Service
  - Printing a Scan
- Selecting Epson ScanSmart Settings
  - Changing the Epson Product
  - Changing the Scan Settings
  - Changing the File Name Settings
  - Changing the Save Settings
    - Save Settings
  - Customizing Action Icons
- Scanning in Epson Scan 2
  - Additional Scanning Settings - Main Settings Tab
  - Additional Scanning Settings - Advanced Settings Tab
  - Saving Scanned Documents as a Searchable PDF Using Epson Scan 2
  - Image Format Options
  - Scan Resolution Guidelines
Faxing
- Connecting a Telephone or Answering Machine
- Setting Up Fax Features
  - Setting Up Basic Fax Features
    - Using the Fax Setup Wizard
    - Selecting the Line Type
    - Setting the Number of Rings to Answer
  - Selecting Advanced Fax Settings
    - Basic Settings - Fax
    - Send Settings - Fax
    - Receive Settings - Fax
    - Report Settings - Fax
    - Security Settings - Fax
  - Setting Up the Fax Utility - Windows
  - Setting Up Fax Features Using the Fax Utility - Mac
- Setting Up Contacts and Contact Groups
  - Setting Up Contacts Using the Product Control Panel
    - Creating a Contact
    - Editing or Deleting a Contact
    - Creating a Contact Group
    - Editing or Deleting a Contact Group
- Sending Faxes
  - Sending Faxes from the Product Control Panel
    - Sending a Fax Using the Keypad, Contact List, or History
    - Fax Sending Options
    - Sending a Fax at a Specified Time
  - Sending Faxes Using the Fax Utility - Windows
  - Sending Faxes Using the Fax Utility - Mac
  - Dialing Fax Numbers from a Connected Telephone
- Receiving Faxes
  - Fax Reception
  - Receiving Faxes Automatically
  - Receiving Faxes Manually
  - Receiving a Fax by Polling
  - Viewing a Fax on the LCD Screen (Using the Inbox)
  - Saving Faxes to an External USB Device
- Checking Fax Status
- Printing Fax Reports
  - Fax Report Options
Using External USB Devices with Your Product
- Connecting a USB Device
  - USB Device Photo File Specifications
- Disconnecting a USB Device
- Viewing and Printing from the LCD Screen
  - Printing JPEG Photos
  - Printing TIFF Files
  - Print Setting Options - Device Mode
- Transferring Files on a USB Device
  - Setting Up File Sharing for File Transfers from Your Computer
  - Transferring Files from a USB Device to Your Computer
Replacing Ink Cartridges and Maintenance Boxes
- Ink Safety Precautions
- Check Cartridge and Maintenance Box Status
  - Checking Cartridge and Maintenance Box Status on the LCD Screen
  - Checking Cartridge and Maintenance Box Status - Windows
  - Checking Cartridge and Maintenance Box Status - Mac
- Purchase Epson Ink Cartridges and Maintenance Box
  - Ink Cartridge and Maintenance Box Part Numbers
- Removing and Installing Ink Cartridges
- Printing with Black Ink and Expended Color Cartridges
  - Printing with Expended Color Cartridges - Windows
  - Printing with Expended Color Cartridges - Mac
- Conserving Low Black Ink with Windows
- Replacing the Maintenance Box
Adjusting Print Quality
- Print Head Maintenance
  - Print Head Nozzle Check
    - Checking the Nozzles Using the Product Control Panel
    - Checking the Nozzles Using a Computer Utility
  - Print Head Cleaning
    - Cleaning the Print Head Using the Product Control Panel
    - Cleaning the Print Head Using a Computer Utility
- Aligning the Print Head Using the Product Control Panel
- Adjusting the Print Quality Using the Product Control Panel
- Cleaning the Paper Guide
- Checking the Number of Sheets on the LCD Screen
Cleaning and Transporting Your Product
- Cleaning Your Product
- Transporting Your Product
Solving Problems
- Viewing the Help Screen
- Checking for Software Updates
- Product Status Messages
- Running a Product Check
- Resetting Control Panel Defaults
- Solving Setup Problems
  - Product Does Not Turn On or Off
  - Noise After Ink Installation
  - Software Installation Problems
- Solving Network Problems
  - Product Cannot Connect to a Wireless Router or Access Point
  - Network Software Cannot Find Product on a Network
  - Product Does Not Appear in Mac Printer Window
  - Wireless Network Connection is Unstable on a Mac
  - Wired Network Connection Becomes Unstable
  - Cannot Print Over a Network
  - Cannot Scan Over a Network
- Solving Copying Problems
  - Product Cannot Copy
  - Product Makes Noise, But Nothing Copies
  - Product Makes Noise When It Sits for a While
  - Originals Do Not Feed From the Automatic Document Feeder
- Solving Paper Problems
  - Paper Feeding Problems
  - Paper Jam Problems in the Cassette
  - Paper Jam Problems in the Rear Cover
  - Document Jams in the Automatic Document Feeder
  - Paper Ejection Problems
- Solving Problems Printing from a Computer
  - Nothing Prints
  - Product Icon Does Not Appear in Windows Taskbar
  - Error After Cartridge Replacement
  - Printing is Slow
- Solving Page Layout and Content Problems
  - Inverted Image
  - Too Many Copies Print
  - Blank Pages Print
  - Incorrect Margins on Printout
  - Border Appears on Borderless Prints
  - Incorrect Characters Print
  - Incorrect Image Size or Position
  - Slanted Printout
- Solving Print Quality Problems
  - White or Dark Lines in Printout
  - Blurry or Smeared Printout
  - Faint Printout or Printout Has Gaps
  - Grainy Printout
  - Incorrect Colors
- Solving Scanning Problems
  - Scanning Software Does Not Operate Correctly
  - Cannot Start Epson Scan 2
  - Scanning Speed is Slow
  - Cannot Save a Scan to a Shared Folder Over a Network
- Solving Scanned Image Quality Problems
  - Scanned Image Quality Problems
  - Image Consists of a Few Dots Only
  - Line of Dots Appears in All Scanned Images
  - Straight Lines in an Image Appear Crooked
  - Characters are Not Recognized During Conversion to Editable Text (OCR)
  - Scanned Characters are Blurry
  - Image Colors are Patchy at the Edges
  - Ripple Patterns Appear in an Image
  - Streaks Appear in All Scanned Images
  - Scanned Image Edges are Cropped
- Solving Faxing Problems
  - Cannot Send or Receive Faxes
  - Cannot Receive Faxes with a Telephone Connected to Your Product
  - Fax Memory Full Error Appears
  - Fax Quality is Poor
  - Sent Fax is Received in an Incorrect Size
  - Received Fax is Not Printed
- Solving USB Device Problems
  - Cannot View or Print from a USB Device
  - Cannot Save Files on a USB Device
  - Cannot Transfer Files To or From a USB Device
- Uninstall Your Product Software
  - Uninstalling Product Software - Windows
  - Uninstalling Product Software - Mac
- Where to Get Help
Technical Specifications
- Windows System Requirements
- Mac System Requirements
- Paper Specifications
- Printable Area Specifications
- Automatic Document Feeder (ADF) Specifications
- Scanning Specifications
- Fax Specifications
- Ink Cartridge Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- External USB Device Specifications
- Interface Specifications
- Network Interface Specifications
- Safety and Approvals Specifications
Notices
- Important Safety Instructions
  - General Product Safety Instructions
  - Ink Cartridge Safety Instructions
  - LCD Screen Safety Instructions
  - Wireless Connection Safety Instructions
  - Telephone Equipment Safety Instructions
- Important Privacy Notice (Printer Serial Number)
- FCC Compliance Statement
- Binding Arbitration and Class Waiver
- Trademarks
- Copyright Notice
  - libTIFF Software Acknowledgment
  - A Note Concerning Responsible Use of Copyrighted Materials
  - Default Delay Times for Power Management for Epson Products
  - Copyright Attribution

Epson WorkForce Pro WF-4820 User's Guide

Epson WorkForce Pro WF-4820 manual cover

Pages 387

Year 2021

Language(s)

of 387

Epson WorkForce Pro WF-4820 Specification

The Epson WorkForce Pro WF-4820 is a multifunctional inkjet printer designed for small to medium-sized offices, offering efficient and high-quality printing, scanning, copying, and faxing capabilities. It features PrecisionCore Heat-Free Technology, which ensures sharp text and vibrant color prints at a rapid speed of up to 25 pages per minute for black and 12 pages per minute for color. The printer supports a maximum print resolution of 4800 x 2400 dpi, delivering professional-quality documents and borderless prints up to 8.5" x 11".

Equipped with a 250-sheet paper capacity, the WF-4820 minimizes the need for frequent paper refills and supports auto-duplex printing to save on paper usage. Its 4.3-inch color touchscreen provides an intuitive interface for easy navigation and operation. The device supports various connectivity options including wireless, Wi-Fi Direct, Ethernet, and USB, allowing for seamless printing from multiple devices. Mobile printing solutions are well-supported with compatibility for Apple AirPrint, Android printing, and the Epson Smart Panel app.

The scanner offers a high resolution of 1200 x 2400 dpi for detailed scanning and is equipped with a 35-page Automatic Document Feeder to facilitate efficient multi-page scanning, copying, and faxing tasks. The printer is compatible with high-capacity ink cartridges to reduce the frequency of replacements and operating costs. The Epson WorkForce Pro WF-4820 is ENERGY STAR certified, underscoring its energy efficiency and eco-friendliness, making it an ideal choice for businesses looking for reliable performance with a lower environmental impact.

Epson WorkForce Pro WF-4820 F.A.Q.

How do I connect my Epson WorkForce Pro WF-4820 to a Wi-Fi network?

To connect your printer to a Wi-Fi network, navigate to the printer's control panel, select 'Wi-Fi Setup', choose 'Wi-Fi (Recommended)', and follow the on-screen instructions to select your network and enter the password.

What should I do if my Epson WF-4820 is not printing?

Check if the printer is powered on and connected to the network. Ensure there are no error messages on the display. Verify that the correct printer driver is installed and selected on your computer. If problems persist, try restarting both the printer and your computer.

How can I clean the printhead on my Epson WF-4820?

Access the 'Maintenance' menu on the printer's control panel, select 'Printhead Cleaning', and follow the prompts. This process may need to be repeated if print quality does not improve.

How do I perform a firmware update on the Epson WF-4820?

Go to the 'Settings' menu on the printer, select 'Firmware Update', then 'Update'. Ensure the printer is connected to the internet to download and install the latest firmware.

What paper types and sizes are supported by the Epson WF-4820?

The Epson WF-4820 supports various paper types including plain, photo, and envelope. Supported sizes include Letter, A4, A5, A6, B5, Legal, and more. Check the printer manual for a full list of compatible media.

How do I replace an ink cartridge in the Epson WF-4820?

Open the scanner unit, press the stop button to move the printhead to the replacement position, then remove the empty cartridge by squeezing the tab and lifting it out. Insert the new cartridge until it clicks into place.

What should I do if the printer displays a paper jam error?

Carefully open the printer cover and remove any jammed paper. Check the paper input tray and output slot for blockages. Ensure there are no small pieces of paper stuck inside. Restart the printer after clearing the jam.

Can I print from my smartphone or tablet on the Epson WF-4820?

Yes, you can print from your mobile devices using the Epson iPrint app, Apple AirPrint, or Google Cloud Print. Ensure your printer and device are connected to the same Wi-Fi network.

How do I scan a document using the Epson WF-4820?

Place the document on the scanner glass or in the ADF. Use the control panel to select 'Scan', choose your desired scan settings, and press 'Start'. The scanned document can be saved to a computer, cloud service, or USB drive.

What maintenance tasks are recommended for the Epson WF-4820?

Regularly clean the paper path, check and clean the printhead nozzles, and update the firmware. Ensure the printer is kept in a dust-free environment and use the printer's maintenance features to perform regular check-ups.