Contents

Contents
Scanner Basics
- Scanner Parts Locations
  - Scanner Parts
  - Scanner Buttons and Lights
- User Replaceable Epson Scanner Parts
- Changing the Power Off and Sleep Timer Settings
- Using the Epson Smart Panel Mobile App
Loading Originals
- Loading Originals in the Input Tray
  - Loading Multiple Sizes of Originals in the Input Tray
  - Original Document Specifications
- Loading Plastic and Laminated Cards in the Input Tray
  - Plastic and Laminated Card Specifications
- Loading Special Originals
  - Special Original Specifications
Wi-Fi Networking
- Network Security Recommendations
- Connecting to an Existing Wi-Fi Network
  - Manually Connecting to a Wi-Fi Network
- Setting Up Wireless Scanning from a Smart Device Using Epson Smart Panel
- Direct Wi-Fi Mode (AP Mode) Setup
  - Enabling a Direct Wi-Fi (AP Mode) Connection
  - Using WPS to Set Up a Direct Wi-Fi Connection
- Wi-Fi Protected Setup (WPS)
  - Using WPS to Connect to a Network
  - Using WPS PIN Mode to Connect to a Network
- Setting Up Network Scanning
  - Determining the Scanner's IP Address
- Disabling Wi-Fi Features
- Restoring Default Network Settings
Scanning
- Starting a Scan
  - Starting a Scan from a Scanner Button
  - Starting a Scan from a Smart Device
- Scanning a Document in Epson ScanSmart
  - Saving a Scan
  - Attaching a Scan to Email
  - Sending a Scan to a Cloud Service
  - Printing a Scan
  - Saving a Scan as a Microsoft Office Format File
- Selecting Epson ScanSmart Settings
  - Changing the Epson Product
  - Changing the Scan Settings
  - Changing the File Name Settings
  - Changing the Save Settings
  - Save Settings
  - Customizing Action Icons
- Scan Resolution Guidelines
Using the Optional Flatbed Scanner Dock - Windows
- Flatbed Scanner Dock Parts
- Scanning from the Flatbed Scanner Dock
  - Scanning from the Docked Flatbed Scanner
  - Scanning from the ADF with the Flatbed Scanner Dock Attached
- Cleaning the Flatbed Scanner Dock
- Transporting the Flatbed Scanner Dock
Cleaning and Transporting Your Scanner
- Cleaning Your Scanner
- Cleaning Inside Your Scanner
  - Resetting the Number of Scans After Cleaning
- Replacing the Scanner Rollers
  - Resetting the Scanner Roller Counter
- Transporting Your Scanner
Solving Problems
- Scanner Light Status
- Solving Scanning Problems
  - Scanner Does Not Turn On or Turns Off Unexpectedly
  - Scanner Button Does Not Work as Expected
  - Scanning Software Does Not Operate Correctly
  - Cannot Start Epson Scan 2
  - Original Feeds Incorrectly in Scanner
  - Original Jams in Scanner
  - Paper Protection Does Not Work Correctly
  - Scanning is Slow
- Solving Network Scanning Problems
  - Cannot Scan Over a Network
  - Scanner Cannot Connect to a Wireless Router
- Solving Scanned Image Quality Problems
  - Back of Original Image Appears in Scanned Image
  - Scanned Characters are Blurry
  - Characters are not Recognized During Conversion to Editable Text (OCR)
  - Ripple Patterns Appear in an Image
  - Spots or Lines Appear in All Scanned Images
  - Scanned Image is Cropped
- Resetting the Epson Scan 2 Settings
- Solving Flatbed Scanner Dock Problems
  - Scanned Image Edges are Cropped
  - Line of Dots Appears in All Scanned Images
  - Back of Original Image Appears in Scanned Document
- Uninstall Your Scanner Software
  - Uninstalling Scanner Software - Windows
  - Uninstalling Scanner Software - Mac
- Where to Get Help (U.S. and Canada)
- Where to Get Help (Latin America)
Technical Specifications
- Windows System Requirements
- Mac System Requirements
- General Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- Flatbed Scanner Dock Specifications (ES-400 II)
- Network Interface Specifications (ES-500W II)
- Safety and Approvals Specifications
Notices
- Important Safety Instructions
- Restrictions on Copying
- Default Delay Times for Power Management for Epson Products
- Binding Arbitration and Class Waiver
- Trademarks
- Copyright Notice
  - libTIFF Software Acknowledgment
  - A Note Concerning Responsible Use of Copyrighted Materials
  - Copyright Attribution

Epson WorkForce ES-400 II User's Guide

Pages 142

Year 2020

Language(s)

of 142

User's Guide

142 pages

Quick Setup Guide

4 pages

Epson WorkForce ES-400 II Specification

The Epson WorkForce ES-400 II is a high-performance document scanner designed for efficient and reliable scanning in both home and office environments. It features a robust scanning capability with a speed of up to 35 pages per minute, or 70 images per minute in duplex mode. The scanner is equipped with a 50-page Automatic Document Feeder (ADF) that allows for seamless batch scanning of documents, enhancing productivity. It supports a wide range of media types, including paper, ID cards, and receipts, with a maximum paper size of 8.5 x 240 inches. The ES-400 II utilizes an advanced image processing technology that includes automatic cropping, blank page removal, and background enhancement, ensuring high-quality scans every time. It boasts a reliable paper handling system that minimizes jams and misfeeds, making it ideal for high-volume scanning tasks. The scanner connects easily via USB 3.0, ensuring fast data transfer and compatibility with most computers. Additionally, it offers versatile software integration, including compatibility with both Windows and Mac operating systems, and comes with Epson's ScanSmart Software, which provides an intuitive interface for managing documents. The software also enables direct scanning to popular cloud storage services, streamlining document management and sharing. The compact design of the Epson WorkForce ES-400 II makes it a space-saving solution, while its energy-efficient operation aligns with modern sustainability standards. Overall, it combines speed, reliability, and versatility, making it a valuable tool for users needing an efficient document scanning solution.

Epson WorkForce ES-400 II F.A.Q.

How do I set up the Epson WorkForce ES-400 II for the first time?

To set up your Epson WorkForce ES-400 II, connect the power cable, install the drivers from the Epson website, and connect the scanner to your computer via USB. Follow the on-screen instructions to complete the setup.

What should I do if my scanned images are coming out blurry?

Ensure that the documents are placed correctly in the feeder and that the scanner glass is clean. Adjust the resolution settings in the scanner software for better clarity.

How can I perform maintenance on the Epson WorkForce ES-400 II?

Regularly clean the scanner glass and the rollers with a soft, lint-free cloth and isopropyl alcohol. Check for firmware updates on the Epson website and install them as needed.

What is the best way to scan multiple pages into one document?

Use the Automatic Document Feeder (ADF) to scan multiple pages. In the scanner software, select the option to save all scanned pages into a single PDF file.

Why is my Epson WorkForce ES-400 II not connecting to my computer?

Check the USB connection between the scanner and your computer. Ensure the drivers are installed correctly and restart both devices. If the issue persists, try using a different USB cable or port.

How do I update the firmware on my Epson WorkForce ES-400 II?

Visit the Epson support website and download the latest firmware update for the ES-400 II. Follow the instructions provided with the download to install the update.

What can I do if the scanner is not feeding documents properly?

Check for any obstructions in the feeder and ensure the paper guides are correctly positioned. Clean the ADF rollers with a soft cloth and try scanning again.

How can I adjust the scan settings on the Epson WorkForce ES-400 II?

Open the Epson Scan software on your computer. From there, you can adjust the resolution, color settings, and file format according to your needs.

What should I do if my scanner is producing lines on the scanned images?

Clean the scanner glass and the ADF thoroughly as dust or smudges can cause lines. If the problem persists, calibrate the scanner using the software utility provided by Epson.

Can I scan directly to cloud services with the Epson WorkForce ES-400 II?

Yes, you can configure the Epson ScanSmart software to scan directly to cloud services like Google Drive and Dropbox after setting up your account in the software.