Contents

Before use
- Manuals for This Product
  - Downloading the Latest Version
  - Symbols Used in This Guide
- About Models of this Product
  - Auto Cutter Model
  - Peeler Model
  - Gloss Black Ink/Matte Black Ink
- Software Introduction
- Product and Driver Versions
  - How to Check the Product Version
  - How to Check the Printer Driver Version
- Screens in This Manual
- Product Illustrations
- Safety Precautions
  - Cautions on Installation
  - Cautions on Handling
  - Cautions on Power Supply
  - Cautions on Ink Cartridges
  - Cautions on the Maintenance Box
  - Caution Label
- Paper That Can Be Used
  - Paper Shapes
  - Forms of Paper
  - List of Paper That Can Be Used
  - Paper That Cannot Be Used
- Part Names and Functions
  - Front
  - Rear
  - Inside
  - Spindle and Flange
  - Operation Panel
Basic Operation
- Turning On/Off
  - Turning the Power On
  - Turning the Power Off
- Opening the Paper Cover
  - Opening the Cover using the Lever in the Front
  - Opening the Cover using the Lever in the Back
- Checking the Printer Status
  - Checking the Paper Information
  - Checking the Status of Consumables
  - Printing Nozzle Check Patterns
  - Printing Status Sheet
  - Checking Network Connection and Settings
- Replacing the Ink Cartridges
  - Checking Amount of Ink Remaining
  - How to Replace the Ink Cartridges
- Replacing the Maintenance Box
  - Checking the Amount of Empty Space in the Maintenance Box
  - How to Replace the Maintenance Box
- Printer Driver Settings
- Loading and Replacing Paper
  - How to Load Paper (Auto Cutter Model - Supply from Inside)
  - How to Load Paper (Auto Cutter Model - Supply from Outside)
  - How to Load Paper (Peeler Model - Supply from Inside)
  - How to Remove Paper (For the Auto Cutter Model)
  - How to Remove Paper (For the Peeler Model)
  - How to Eject Paper at Paper End (For the Auto Cutter Model)
  - How to Eject Paper at Paper End (For the Peeler Model)
Maintenance
- Cleaning the Exterior
- Cleaning the Auto Cutter (Auto Cutter Model Only)
- Cleaning the Peeler (Peeler Model Only)
- Cleaning the Edge Guides
- Cleaning the Platen
- Cleaning the Paper Feed Roller
- Cleaning the Paper Pressure Roller
- Cleaning the Print Head
  - Using the Operation Panel
  - Using the Printer Driver
  - Using the WebConfig
Troubleshooting
- Paper is jammed
  - For the Auto Cutter Model
  - For the Peeler Model
- Problems with Print Quality
  - Horizontal White Banding
  - Vertical White Spots (Auto Cutter Model)
  - White or Black Banding
  - Printed Colors Are Wrong
  - Print Position Shifts
  - Paper is Smeared or Smudged with Ink
  - Paper is Fed and Ejected, and an Error Occurs
- Printing is Impossible or Becomes Suddenly Impossible
  - Print Data is Sent, But Does Not Print (Peeler Model)
- Printing from a computer is impossible or becomes suddenly impossible
  - Checking Whether the Printer Driver Is Installed
  - The printer does not turn on
  - Print Job is Canceled on PC but Printing Message on Printer Does Not Disappear
- A Message is Displayed on the Operation Panel
Specifications
- Specification
  - Electrical Specifications
  - Overall Dimensions
- Environmental Specifications
- Paper Specifications
- Ink Cartridge
- Maintenance Box
Appendix
- Consumables and Options
  - Ink Cartridge
  - Maintenance Box
  - Roll Paper Holder
- Restriction of Use
- Notes
- Trademarks

Epson CW-C6000 Series User's Guide

Pages 83

Year 2020

Language(s)

of 83

Epson CW-C6000 Series Specification

The Epson CW-C6000 Series is a line of reliable color label printers designed to fulfill diverse industrial and commercial labeling needs. These printers are equipped with PrecisionCore® printhead technology, which ensures high-quality prints with a resolution of up to 1200 dpi. The series supports a wide range of label sizes, accommodating media widths from 1 inch to 4.4 inches, making it versatile for various applications. It offers fast print speeds, producing labels at up to 5 inches per second, which enhances productivity in demanding environments.

Connectivity options include USB, Ethernet, and optional Wi-Fi, providing flexibility in network integration and ease of operation across different platforms. The printers in this series are compatible with major operating systems, ensuring seamless integration into existing workflows. They support popular label design software, allowing users to create custom labels with ease.

The CW-C6000 Series is designed with user convenience in mind, featuring a compact footprint that saves space and a user-friendly interface for straightforward operation. These printers also include an auto-cutter, which provides clean and precise label cuts, reducing manual labor and ensuring consistency.

Durability is a key feature, with robust construction that withstands the rigors of industrial environments. Maintenance is simplified through easy access to ink cartridges and a straightforward cleaning process. The printers use pigment-based inks, which are smudge, water, and fade-resistant, ensuring long-lasting label quality. The Epson CW-C6000 Series is an ideal choice for businesses seeking reliable, high-quality, and efficient label printing solutions.

Epson CW-C6000 Series F.A.Q.

How do I install the Epson CW-C6000 Series printer driver on my computer?

To install the printer driver, download it from the official Epson website, run the installer, and follow the on-screen instructions. Ensure your printer is connected to the computer during installation.

What should I do if the Epson CW-C6000 printer is not printing?

Check the printer's connection to your computer, ensure there is paper loaded, and verify there is no paper jam. Also, check the printer driver status and update or reinstall if necessary.

How can I perform a nozzle check on the Epson CW-C6000?

Access the printer's control panel, navigate to 'Maintenance,' and select 'Nozzle Check'. Follow the on-screen instructions to print a nozzle check pattern and assess the print quality.

What type of media is compatible with the Epson CW-C6000 Series?

The Epson CW-C6000 Series supports a variety of media types, including continuous labels, die-cut labels, and plain paper. Always refer to the printer's specifications for detailed media compatibility.

How do I clean the printhead on an Epson CW-C6000 printer?

Use the printer's control panel to navigate to 'Maintenance' and select 'Head Cleaning.' Follow the instructions to automatically clean the printhead. Avoid manual cleaning to prevent damage.

Can I use third-party ink cartridges with the Epson CW-C6000?

While it is possible to use third-party ink cartridges, it is recommended to use genuine Epson cartridges to ensure optimal performance and avoid printer damage or warranty voids.

How do I update the firmware on my Epson CW-C6000?

To update the firmware, download the latest version from the Epson support website, connect your printer to the computer, and follow the update instructions provided with the firmware file.

What should I do if my Epson CW-C6000 is displaying a 'Paper Jam' error?

Turn off the printer, open the cover, and gently remove any jammed paper. Ensure no torn pieces remain inside. Check the paper path for obstructions and re-load the paper correctly.

How can I reset the Epson CW-C6000 printer to factory settings?

Access the control panel, go to 'Settings', select 'Restore Default Settings', and confirm the reset. This will restore the printer to its original factory settings.

Why is my Epson CW-C6000 printing blank pages?

Ensure that the ink cartridges are not empty and are correctly installed. Run a nozzle check to verify printhead functionality and perform head cleaning if necessary.