BT Wi-Fi Home 500 Add-On User Guide

BT Wi-Fi Home Hotspot 500 Add-On Hotspot manual cover
Pages 6
Year 2015
Language(s)
English en

BT Wi-Fi Home Hotspot 500 Add-On Hotspot Specification

The BT Wi-Fi Home Hotspot 500 Add-On Hotspot is designed to extend and enhance your home Wi-Fi network with ease. This device leverages Powerline technology to deliver a stable internet connection through your home's electrical wiring, making it an ideal solution for areas with weak Wi-Fi signals. It supports data transfer rates up to 500 Mbps, ensuring high-speed connectivity for activities such as streaming and gaming.

The Add-On Hotspot is compatible with existing BT Powerline networks, allowing seamless integration and expansion of your network. It features a built-in Wi-Fi access point that supports 802.11n wireless standards, providing coverage for multiple wireless devices simultaneously. The device includes an Ethernet port, offering the flexibility to connect wired devices such as smart TVs, gaming consoles, or computers directly to the network.

Set-up is straightforward; the device is plug-and-play, requiring no additional software installation. Simply connect it to a power outlet and pair it with your existing Powerline network. The Hotspot also includes an intelligent power-saving mode, reducing energy consumption when not in active use.

Security is prioritized with support for WPA2 wireless encryption, ensuring your data remains protected. The compact design of the BT Wi-Fi Home Hotspot 500 allows for unobtrusive placement within any room. This add-on hotspot is ideal for users seeking a reliable and straightforward method to extend their home network without sacrificing performance.

BT Wi-Fi Home Hotspot 500 Add-On Hotspot F.A.Q.

How do I set up my BT Wi-Fi Home Hotspot 500 Add-On?

To set up your BT Wi-Fi Home Hotspot 500 Add-On, plug it into a power socket and connect it to your router using an Ethernet cable. Press the 'Link' button on your existing powerline adapter, then press the 'Link' button on the Add-On Hotspot to pair them.

What should I do if my hotspot is not connecting to the internet?

Ensure that both the hotspot and the main powerline adapter are plugged in and switched on. Check that the Ethernet cables are securely connected. You may also try resetting both devices by holding the reset button for 10 seconds.

How can I improve the Wi-Fi signal strength of my BT Home Hotspot 500?

To improve Wi-Fi signal strength, place the hotspot in a central location away from thick walls and electronic devices that may cause interference. You can also try adjusting the orientation of the antenna.

Can I use multiple BT Home Hotspot 500 units in my home?

Yes, you can use multiple BT Home Hotspot 500 units to extend your Wi-Fi coverage throughout your home. Simply plug in additional units and link them to the main powerline adapter.

How do I reset my BT Wi-Fi Home Hotspot 500 to factory settings?

To reset the hotspot to factory settings, press and hold the reset button for about 10 seconds until the power light starts blinking. Release the button and allow the device to restart.

Why is my BT Home Hotspot 500's Wi-Fi slower than expected?

Wi-Fi speed can be affected by distance from the hotspot, interference from other devices, or outdated firmware. Try moving closer to the hotspot, reducing interference, or updating the firmware through the BT website.

How do I secure my BT Wi-Fi Home Hotspot 500 network?

Access the hotspot's settings through the web interface and ensure that WPA2 encryption is enabled. Set a strong password and change the default network name (SSID) to something unique.

What do the LED lights on my BT Home Hotspot 500 indicate?

The power light indicates if the device is on. The Ethernet light shows network connection status, and the wireless light indicates Wi-Fi activity. Refer to the user manual for detailed LED behavior descriptions.

Is it possible to use the BT Home Hotspot 500 with other brands of powerline adapters?

Yes, the BT Home Hotspot 500 is compatible with other brands of powerline adapters as long as they comply with the HomePlug AV standard. Ensure both devices are on the same electrical circuit for optimal performance.

How can I update the firmware on my BT Home Hotspot 500?

To update the firmware, visit the BT support website and download the latest version for your device. Follow the instructions provided to install the update through the hotspot's web interface.