BT X500 User Guide
![BT Conferencing Unit X500 manual cover](/images/BBBpMhLhkGNpKXPFdKtvkstN/thumbs/thumb175x175.webp)
To set up the BT Conferencing Unit X500, connect the power adapter to the unit and plug it into an electrical outlet. Connect the unit to your network via an Ethernet cable. Power on the device and follow the on-screen instructions to complete the setup process.
First, check if the Ethernet cable is securely connected. Ensure that the network settings are configured correctly. Restart the unit and your modem/router. If the issue persists, contact your network administrator to check for any network restrictions or issues.
To perform a factory reset, locate the reset button on the unit. Press and hold the button for about 10 seconds until the unit restarts. This will reset all settings to their factory defaults.
Regularly clean the unit with a soft, dry cloth. Ensure that the firmware is always up-to-date. Periodically check all connections and cables for wear and tear, and replace them if necessary.
To upgrade the firmware, access the unit's settings menu and navigate to the firmware update section. If an update is available, follow the on-screen instructions to download and install it. Make sure the unit remains powered on during the update process.
Check that the unit's volume is not muted and is set to an appropriate level. Verify that all audio cables are connected securely. Test the microphone and speaker functionality in the settings menu. If the issue persists, restart the unit.
Yes, external microphones can be connected to the X500 using the available audio input ports. Refer to the user manual for specific connection types and supported microphones.
Ensure that all locations have compatible conferencing equipment. Use the X500's built-in conferencing software to add participants and configure the call settings. Refer to the user manual for detailed instructions on setting up multi-location calls.
Overheating can occur if the unit is placed in a poorly ventilated area or near heat sources. Ensure adequate ventilation around the unit and avoid exposure to direct sunlight or other heat-emitting devices. Regular maintenance can also help prevent overheating.
Ensure that you have a stable and high-speed internet connection. Use wired connections wherever possible. Regularly update the unit’s firmware to benefit from improvements and bug fixes. Adjust the microphone and speaker settings for optimal performance.