BT Broadband 500 User Guide

BT Broadband Extender 500 Extender manual cover

Pages 6

Year 2015

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BT Broadband Extender 500 Extender Specification

The BT Broadband Extender 500 is a compact and efficient solution designed to extend your broadband internet connection throughout your home using powerline technology. It utilizes your home's existing electrical wiring to transmit internet signals, allowing you to enhance connectivity in areas with weak Wi-Fi signals. The device is capable of delivering data transfer rates of up to 500 Mbps, making it suitable for streaming media, online gaming, and other bandwidth-intensive tasks.

The Extender 500 is equipped with an Ethernet port, enabling you to connect devices such as Smart TVs, gaming consoles, or desktop computers directly for a stable wired connection. It is compatible with any broadband provider, ensuring versatility and ease of integration into your existing network setup.

Installation is straightforward, with a plug-and-play design that requires no additional software or technical expertise. Simply connect one unit to your router and plug the other unit into a power socket in the area where you need improved internet access. The device also features power-saving modes, automatically switching to standby when not in use to conserve energy.

Security is enhanced through 128-bit AES encryption, providing a secure network environment without sacrificing performance. The BT Broadband Extender 500 offers a reliable and user-friendly way to improve home network coverage, making it an essential tool for households seeking to eliminate Wi-Fi dead zones and optimize their internet experience.

BT Broadband Extender 500 Extender F.A.Q.

How do I set up my BT Broadband Extender 500?

To set up your BT Broadband Extender 500, plug one extender into a power socket near your router and connect it to the router using an Ethernet cable. Plug the second extender into a socket near the device you want to connect and use another Ethernet cable to connect them.

What should I do if my BT Broadband Extender 500 is not working?

Ensure both extenders are plugged in securely and the Ethernet cables are connected properly. Check that the power lights on both extenders are on. Try resetting the extenders by pressing the reset button for 10 seconds.

Can I use more than two BT Broadband Extender 500 units in my network?

Yes, you can use additional BT Broadband Extender 500 units to expand your network. Simply plug them into power sockets and connect them to your devices with Ethernet cables.

How do I reset my BT Broadband Extender 500 to factory settings?

To reset the BT Broadband Extender 500 to factory settings, press and hold the reset button located on the extender for about 10 seconds until the power light flashes.

Why is the data transfer speed slow on my BT Broadband Extender 500?

Ensure the extenders are plugged directly into a wall socket and not an extension lead. Check for interference from other electronic devices and try repositioning the extenders closer to each other.

What do the lights on the BT Broadband Extender 500 indicate?

The power light indicates the device is on. The Ethernet light shows a device is connected via Ethernet cable, and the data light indicates the strength of the connection between extenders.

Can the BT Broadband Extender 500 be used with any router?

Yes, the BT Broadband Extender 500 is compatible with any router that has an available Ethernet port.

How can I improve the performance of my BT Broadband Extender 500?

To improve performance, ensure the extenders are on the same electrical circuit, avoid using them with surge protectors, and reduce interference from other electronic devices.

Is it possible to secure the connection on the BT Broadband Extender 500?

Yes, the BT Broadband Extender 500 supports encryption. You can secure your connection by pressing the Link button on each extender to pair them securely.

How do I know if my BT Broadband Extender 500 is faulty?

If the power light does not turn on when plugged in, or if the extenders do not connect even after resetting, the extender might be faulty. Contact BT support for further assistance.