Yealink WH67 v2 Quick Start Guide

Yealink WH67 manual cover
Pages 12
Year 2021
Language(s)
English en

Yealink WH67 Specification

The Yealink WH67 is a sophisticated DECT wireless headset system designed for professional use, offering seamless integration with unified communications platforms. It features an innovative convertible design, allowing users to switch between different wearing styles for optimal comfort and flexibility throughout the workday. The WH67 boasts an impressive wireless range of up to 120 meters, ensuring reliable connectivity and mobility in office environments.

Equipped with a high-definition audio quality, the WH67 delivers exceptional sound clarity, making it ideal for clear and effective communication. Its advanced acoustic shield technology significantly reduces background noise, enhancing focus during calls. The device includes a built-in busy light to indicate user availability, minimizing interruptions from colleagues.

The WH67 features a 4.0-inch capacitive touch screen base station, which provides a user-friendly interface for managing calls and device settings. This base station supports multiple device connections, allowing seamless integration with PCs, mobile devices, and desk phones. It also offers USB connectivity and Qi wireless charging capabilities for added convenience.

The headset supports dual microphone technology, ensuring precise voice pickup and improved communication quality. It also provides up to 8 hours of talk time and up to 120 hours of standby time, catering to the demands of a full workday without the need for frequent recharging.

In terms of compatibility, the Yealink WH67 is optimized for use with major UC platforms, including Microsoft Teams, ensuring a streamlined user experience. The device is equipped with DECT Security certification, ensuring secure communications. Overall, the Yealink WH67 blends superior audio performance with modern functionality, making it a valuable asset for professionals seeking efficient and flexible communication solutions.

Yealink WH67 F.A.Q.

How do I connect the Yealink WH67 to my computer?

To connect the Yealink WH67 to your computer, use the included USB cable to connect the base station to your PC. Make sure that the device drivers are installed automatically or download them from the Yealink website if needed.

What should I do if the headset is not charging?

Ensure that the headset is properly seated in the charging cradle. Check the power connection to the base station and confirm that the power adapter is plugged in securely. If the issue persists, try using a different power outlet.

How can I update the firmware of my Yealink WH67?

To update the firmware, download the latest firmware version from the Yealink support website. Connect the base station to your computer and use the Yealink USB Connect software to install the firmware update.

Why is there no sound coming from the headset?

Check if the headset is properly connected to the base station and ensure the volume is turned up. Verify that the headset is set as the default audio device in your computer's sound settings.

How do I pair my mobile phone with the Yealink WH67?

Turn on Bluetooth on your mobile phone and ensure it is discoverable. On the Yealink WH67 base station, press the Bluetooth button to enter pairing mode, then select the headset from the list of available devices on your phone.

What is the best way to clean and maintain my Yealink WH67?

Use a soft, dry cloth to clean the headset and base station. Avoid using liquids or abrasive materials. Regularly check for dust or debris in the charging contacts and clean them gently if necessary.

How can I reset the Yealink WH67 to factory settings?

To reset the Yealink WH67 to factory settings, press and hold the 'Volume Down' and 'Call Control' buttons on the headset simultaneously for 5 seconds until you hear a tone indicating the reset process has started.

Can I use the Yealink WH67 with multiple devices simultaneously?

Yes, the Yealink WH67 supports multi-device connectivity. You can connect to your desk phone, computer, and mobile phone simultaneously, switching between devices as needed.

What should I do if the microphone is not working?

Ensure that the microphone is not muted and check the connection between the headset and the base station. Verify that the Yealink WH67 is selected as the default recording device in your computer's sound settings.

How do I adjust the headset settings on the Yealink WH67?

Use the Yealink USB Connect software to adjust headset settings such as sidetone and equalizer options. Connect the base station to your computer, open the software, and navigate to the settings menu.