Yealink VC500, CPW90 Quick Start Guide

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Yealink VC500, CPW90 Specification

The Yealink VC500, paired with the CPW90 wireless microphones, forms an advanced video conferencing solution designed to enhance meeting room communication. The VC500 is engineered to support medium-sized conference rooms, offering high-definition video quality with its 1080p resolution at 60 frames per second. Its camera features a 5x optical zoom and a wide 83-degree field of view, ensuring clear and detailed visual interaction and coverage of all participants. The system integrates Yealink's H.265/HEVC video compression technology, significantly reducing bandwidth consumption while maintaining high-quality video output.

The VC500 comes equipped with a built-in microphone array and supports the addition of up to four CPW90 wireless microphones, which are designed to improve audio pickup in larger spaces. The CPW90 microphones offer a 360-degree voice pickup range of up to three meters, ensuring that all meeting participants are heard clearly. These microphones connect wirelessly using DECT technology, providing flexibility in microphone placement and reducing cable clutter in meeting environments.

The VC500's connectivity options include dual HDMI outputs for dual-display setups, Ethernet for network connectivity, and USB ports for peripheral connections. The system supports various video conferencing protocols, including H.323 and SIP, ensuring compatibility with a wide range of conferencing platforms. Additionally, the VC500 is equipped with Yealink's Noise Proof technology, which minimizes background noise and provides a seamless audio experience.

With an intuitive user interface and easy deployment features, the Yealink VC500 and CPW90 provide a robust and flexible solution for businesses seeking to enhance their video conferencing capabilities. This system offers a perfect blend of advanced video and audio features, ensuring an immersive and efficient communication experience.

Yealink VC500, CPW90 F.A.Q.

How do I set up my Yealink VC500 for the first time?

To set up your Yealink VC500, connect the codec to your display using an HDMI cable, and attach the camera to the codec. Connect the microphone array (CPW90) via Bluetooth pairing or using the provided dongles. Plug in the network cable and power supply, then follow the on-screen instructions to complete the setup.

What should I do if the CPW90 microphones are not connecting to the VC500?

Ensure the CPW90 microphones are charged. Turn them on and press the pairing button. On the VC500, navigate to the Bluetooth settings and search for available devices. Select the CPW90 microphones to pair them manually if automatic pairing fails.

How can I update the firmware of my Yealink VC500 system?

To update the firmware, download the latest firmware version from the Yealink support website. Log into the VC500 web interface, navigate to 'Settings' > 'Upgrade', and upload the firmware file. Follow the on-screen instructions to complete the update process.

Why is the video quality poor during calls on the VC500?

Poor video quality can be caused by insufficient bandwidth or network issues. Check your network connection for stability and speed. Ensure that the VC500 is configured with the correct network settings and that Quality of Service (QoS) is enabled to prioritize video traffic.

How do I reset the Yealink VC500 to factory settings?

To reset the VC500 to factory settings, go to 'Settings' > 'Advanced Settings' on the device interface. Enter the admin password, navigate to 'Reset', and select 'Factory Reset'. Confirm the action and wait for the device to reboot.

What are the recommended maintenance practices for the Yealink VC500?

Regularly check for firmware updates and apply them. Clean the camera lens and display screen with a soft, dry cloth. Ensure the device is in a well-ventilated area to prevent overheating. Periodically test the microphone and speaker quality.

How can I improve audio quality on my CPW90 microphones?

Ensure the CPW90 microphones are fully charged and within the optimal range of the VC500 base unit. Avoid placing the microphones near electronic devices that may cause interference. Adjust the microphone sensitivity settings in the VC500's audio settings if necessary.

What steps should I take if the VC500 does not power on?

Check that the power cable is securely connected to both the VC500 and the power outlet. Ensure the outlet is functioning by testing it with another device. If the VC500 still does not power on, try a different power cable or contact Yealink support for further assistance.

Can I integrate the Yealink VC500 with third-party conferencing platforms?

Yes, the Yealink VC500 supports integration with various third-party conferencing platforms. Check the platform’s documentation for specific integration steps. You may need to configure SIP or H.323 settings in the VC500's network configuration menu.

How do I connect the VC500 to a wireless network?

The Yealink VC500 typically requires a wired connection for optimal performance. However, if a wireless connection is necessary, you can use a compatible wireless adapter. Connect the adapter to the VC500, then navigate to 'Network Settings' > 'Wi-Fi' and select your network. Enter the password to connect.