Yealink T46G v2 Quick Start Guide

www.yealink.com Applies to firmware version 28.8.0.60 or later.

T46G-Skype for Business Edition

Quick Start Guide (V8.60)

1. Attach the stand, as shown below:

The following items are included in your package. If you find anything missing, contact your system administrator.

Optional Optional

StandHandset Cord

HandsetSkype for Business Phone

Ethernet Cable

Desk Mount Method

Wall Mount BracketPower Adapter

A

40

B

45

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Quick Start Guide

Packaging Contents

Assembling the Phone

2. Connect the handset and optional headset, as shown below:

Note: The headset or wireless headset adapter EHS36 should be purchased separately. The EXT port can also be used to connect the expansion module EXP40. For more information on how to use the EHS36 and EXP40, refer to Yealink EHS36 User Guide and Yealink T46G-Skype for Business Edition User Guide.

Wireless Headset Adapter EHS36

Note: We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance.

Note: You can also mount the phone to a wall. For more information on how to attach the wall mount bracket, refer to Yealink Wall Mount Quick Installation Guide for SIP-T29 T27 T46 T48 IP Phones.

(2m CAT5E FTP Cable)

Welcome Initializing... Please wait

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Startup

After the Skype for Business phone is connected to the network and supplied with power, it automatically begins the initialization process. After startup, the sign-in screen appears on the phone LED screen. Refer to Sign-in on page 3 to sign into the Skype for Business Server.

4. Connect the network and power, as shown below: You have two options for network and power connections. Your system administrator will advise you which one to use.

PoE Hub/Switch

A AC Power Option

PC Connection (Optional)

Power Adapter (DC 5V)

B PoE ( Power over Ethernet ) Option

PC Connection (Optional) IEEE 802.3af compliant

PC

PC

Note: The Bluetooth USB dongle BT40 should be purchased separately. For more information on how to use the BT40, refer to Yealink Bluetooth USB Dongle BT40 User Guide.

3. Connect the optional Bluetooth USB Dongle, as shown below: You can connect a Bluetooth USB dongle to your phones for connecting a Bluetooth headset.

Bluetooth USB Dongle BT40

Note: The Skype for Business phone should be used with Yealink original power adapter (5V/2A) only. The use of the third-party power adapter may cause the damage to the phone. If you are connecting a PC to your phone, we recommend that you use the Ethernet cable provided by Yealink. If inline power (PoE) is provided, you dont need to connect the power adaper. Make sure the hub/switch is PoE-compliant.

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Sign-in

1. Press when the phone is idle.

or

1. Press when the phone is idle.

Presence Status Icons on the LCD Screen:

(Green)Available (Red) Busy (Red and white) DND

(Grey) Off Line (Yellow)Be Right Back\Off Work\Away

You can select Reset Status to reset the presence status to Available.

2. Press or to select the desired presence status.

2. Press to select Sign Out.

2. Press , or the Switch soft key to select the desired sign-in method.

The sign-in screen displays after initializing. You can sign into Skype for Business Server using following method.

1. Press the Sign in soft key to enter the sign-in screen.

a. If you select PIN Authentication (Only applicable to Onprem account):

b. If you select User Sign-in (Applicable to Onprem account and Online account):

c. If you select Web Sign-in (Only applicable to Online account):

2) Press the Sign in soft key.

1) Enter the extension and extension PIN in the corresponding field.

2) Press the Sign in soft key.

1) Enter the users sign-in address, user name and password in the corresponding field.

2) Enter the URL in the address bar of the web browser on your computer, and then press Enter.

3) Enter your email address to check its validity. If your email address passes validation, enter your Online account and password, and then enter the pairing code to pair with the phone. The phone will sign into the Skype for Business Server automatically.

1) Press the Sign in soft key, the LCD screen will show the pairing code and URL.

Note: Make sure the network connection is correct before login. By default, the phone attempts to contact a DHCP server in your network to obtain its valid network settings. Contact your system administrator for more information.

To sign out of the Skype for Business Server:

If the Skype for Business Server is configured to forcibly lock the phone. You need to configure an unlock PIN at the initial sign-in.

Update Presence Status

Your presence status displays your availability and activity to your contacts. It is constantly updated by the Skype for Business Server. You can also update your presence status manually.

Note: Contact your system administrator if any error appears during the sign-in process or if a specific configuration is required.

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1. Press or press the Hold soft key during an active call. The first line key LED slowly flashes green.

Basic Call Features

Call Mute and Un-mute

Press to mute the microphone during a call.

Press again to un-mute the call.

Call Hold and Resume

To place a call on hold:

Note: You can reject an incoming call by pressing More->Reject.

Note: During a call, you can alternate between the headset, hands-free speakerphone and handset modes by

pressing the HEADSET key, the Speakerphone key or by picking up the handset. Headset mode requires a connected headset.

Placing a Call

Using the handset:

1. Pick up the handset.

2. Enter the number, and then press the Call soft key.

Using the speakerphone: 1. With the handset on-hook, press . 2. Enter the number, and then press the Call soft key.

Answering a Call

If you are using the handset, pick up the handset.

If you are using the headset, press .

If you are using the speakerphone, press .

Ending a Call

If you are using the handset, hang up the handset or press the EndCall soft key.

If you are using the speakerphone, press or press the EndCall soft key.

If you are using the headset, press the EndCall soft key.

Redial

Press when the phone is idle to dial out the last dialed number.

2. Enter the number, and then press the Call soft key.

Using the headset: 1. With the headset connected, press to activate the headset mode.

To resume the call, do one of the following:

If there is only one call on hold, press or press the Resume soft key.

If there is more than one call on hold, press or to select the call you want to resume, and then press

or the Resume soft key.

Call Transfer You can transfer a call in the following ways:

Blind Transfer:

1. Press or press the Transfer soft key during an active call. The call is placed on hold.

2. Enter the number you want to transfer to.

Press or press the Transfer soft key. 3.

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3. Press or press the Transfer soft key when the second party answers.

Consultative Transfer:

1. Press or press the Transfer soft key during an active call. The call is placed on hold.

2. Enter the number you want to transfer to, then press or .

To disable call forward: 3. Press the Save soft key to accept the change.

2. Select Forward off.

Call Forward

To enable call forward:

1. When the phone is idle, press ->Features->Call Forward, or you can also press to enter the call forward setting screen.

2. Do one of the following:

a. Select Forward to Voice Mail. Incoming calls will be forwarded to voice mail automatically.

b. Select Forward Calls to Number or Contact. Enter the desired number or press the Directory soft key to select the desired contact.

Incoming calls will be forwarded to the preset number automatically.

c. Select Simultaneously Ring.

Enter the desired number or press the Directory soft key to select the desired contact.

The preset number will ring simultaneously when the phone receives an incoming call.

1. Press ->Meet Now to initiate a Skype for Business conference call directly.

2. Press the Add soft key to invite a new party.

1. When the phone is idle, press ->Features->Call Forward., or you can also press to enter the call forward setting screen.

3. Press the Save soft key to accept the change.

1. Press More->FWD VM to forward an incoming call to voice mail directly.

To forward an incoming call to a number dynamically:

1. Press the FWD soft key when the phone receives an incoming call.

2. Do one of the following:

Enter the number you want to forward the incoming call to, and then press the Call soft key.

Press the Directory soft key to select the desired contact from the contact list, and then press the FWD

soft key.

To forward an incoming call to the voice mail dynamically:

Skype for Business Conference To initiate a Skype for Business conference call from the phone:

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When receiving a new voice mail, the phone will play a warning tone, and the power LED will slowly flash red. A number icon (indicating the number of voice mails you havent retrieved) appears on the top-right of the Message menu.

3. Enter the number of the new party, and then press , or the Call soft key.

The new party answers the call to join the conference automatically.

Voice Mail

Directory

Phone Features

The directory list displays Skype for Business directory and local directory. You can only manage Skype for Business directory through the Skype for Business client and manage the local directory on the phone.

Call History

Press the Call soft key to place a call.

Press the Detail soft key to view the detailed information about the entry. Press the Delete soft key to delete the entry from the list.

2. Select an entry from the list, you can do one of the following: 1. Press when the phone is idle, press or to select the desired list.

4. Repeat the steps 2-3 to add more parties to the conference.

5. During the Skype for Business conference, you can hold the conference, view the conference participants, mute or unmute the participants, promote or demote conference participants, remove conference participants, enable or disable the announcement, lock or unlock the conference and view the dial-in number and conference ID.

2. Follow the voice prompts to listen to your voice mails.

2. Press or to select the desired voice mail, you can do one of the following:

Press the Message soft key to enter the Message Center.

Press the Play soft key to listen to the selected voice mail.

When you sign into the phone using PIN Authentication method:

1. Press ->Message.

Press the Detail soft key to view the detailed information about the voice mail.

- Press the Call soft key to redial the one who leaves the voice mail.

- Press the Mark as Read soft key to mark the unread voice mail as read. - Press the Delete soft key to delete the voice mail.

Note: You can following the voice prompts to listen to the voice mail by pressing .

When you sign into the phone using User Sign-in/Web Sign-in/Sign in via PC method:

1. Press ->Message.

Skype for Business Directory

To add a Skype for Business contact: 1. Open your Skype for Business client, and then enter the number of the desired contact in the Search field.

2. Right-click the avatar of a contact, and then click Add to Contacts List. 3. Click the desired group.

The contact is added to the selected group. If you want to add the Skype for Business contacts as favorites, do the following: 1. Right-click the avatar of a contact.

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To search for contacts in the Skype for Business directory:

2. Press the Search soft key. 3. Enter the first few continuous characters of the contact name or the contact number (e.g., press the digit key 5 to search the letter 5, j, k and l). The Skype for Business contacts whose name or phone number matches the characters entered will appear on the LCD screen.

1. Press .

The contact will be added to the phone at the path: ->Favorites.

2. Click Add to Favorites.

To add a local contact: 1. Press ->Local Directory->All Contact. 2. Press the Add soft key to add a contact.

3. Enter a unique contact name in the Name field and other information in the corresponding fields.

4. Press the Save soft key to accept the change.

Local Directory

To edit a local contact:

1. Press ->Local Directory->All Contact. 2. Press or to highlight the desired contact.

3. Press the Option soft key, and then select Detail. 4. Edit the contacts information.

5. Press the Save soft key to accept the change.

To delete a local contact: 1. Press ->Local Directory->All Contacts.

2. Press or to highlight the desired contact.

3. Press the Option soft key, and then select Delete.

4. Press the OK soft key when the LCD screen prompts Delete selected item?.

Note: You can also delete all contacts by pressing the Option soft key, and then select Delete All.

Using the Calendar

Volume Adjustment

Press during a call to adjust the receiver volume of the handset/speakerphone/headset.

Press to adjust the ringer volume when the phone is idle or ringing.

Local Favorites

1. Press ->Local Directory->Favorites.

2. Press the Add soft key.

3. Enter a unique contact name in the Name field and other information in the corresponding fields.

4. Press , or the Switch soft key to select the index number from the Index field.

Local favorites display consecutively, according to their index number. The contact with the lowest index

number displays first. If you select Null from the Index field, the contact displays first. Contacts that have

a favorite index number will display .

5. Press the Save soft key to accept the change.

Local favorites are the contacts in your local directory that you call most often.

To add a local favorite via phone user interface:

To use the calendar feature on your phone, you must sign into the phone using User Sign-in, Web Sign-in .

1. Press ->Delegates.

1. Press ->Bosses.

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1. Press the Answer soft key when the boss receives a call. The delegates phone stops ringing.

2. Click , and then click Call Forwarding Settings.

1. Open Skype for Business client, and then sign into Skype for Business client as the person who wants to assign a delegate.

3. Mark the radio box of Simultaneously ring.

4. Select My Delegates from the pull-down list of Simultaneously ring.

5. In the Delegates dialog box, click Add and select the desired delegates from the Choose a Delegate dialog box.

To assign delegates in the Skype for Business client:

Boss-Admin

The Boss-Admin feature enables a boss to assign delegates to manage bosss incoming call. A boss and a delegate phone will ring simultaneously when a user calls the boss.

1. Press the Answer soft key when the boss receives a call. The bosss phone stops ringing.

1. During a call, the boss presses the Hold soft key to place the call on hold. The fifth line key (Boss Admin key) LED of the delegate's phone flashes green.

The phone displays a schedule reminder 15 minutes before a schedule starts.

Press the Ignore soft key to permanently remove the reminder and stop reminding.

Press the Snooze soft key to temporarily remove the reminder, until the next schedule reminder. The reminder will appear every 5 minutes and also appear 1 minute before the schedule starts.

Press the Detail soft key to view details of the specific schedule.

If you receive a Skype conference reminder, press the Join soft key to join the Skype conference.

Schedule Reminder

6. Press or to select a desired schedule.

5. Press the Enter soft key to view schedules of the specific day.

1. Press ->Calendar. 2. Press the Month soft key.

3. Press or to select the desired month.

7. Press the Detail soft key to view details of the specific schedule.

To view the calendar:

The boss answers an incoming call:

To view a list of bosses on your phone:

To view a list of delegates on your phone:

The delegate answers an incoming call for a boss:

The boss places a call on hold on a bosss phone:

1. During a call, the delegate presses the Hold soft key to place the call on hold.

The fifth line key (Boss Admin key) LED of the boss's phone flashes green.

The delegate places a call on hold on a delegates phone:

or Sign in via PC method. When you set up Skype conferences, appointments, meetings, events, or receive conferences invitation in Outlook application, your phone will display all schedules in the Calendar menu.

4. Press or to select the desired day.

or Switch soft key to select the desired sign-in method. 2. Press ,

1. Press ->Advanced (admin or the unlock PIN)->CAP Sign Out->Sign Out.

2. Press the CAP sign out soft key.

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Note: If the boss is not available to answer the transferred call or rejects the transferred call, the delegates phone displays as Transfer failed and the delegate can resume the call. The delegate places a call on behalf of an assigned boss:

1. Press ->Bosses, and then select the desired boss.

3. Enter the number or press the Directory soft key to select the desired contact.

1. Press the Answer soft key to join an incoming conference call.

When the boss joins the conference call, the delegate can choose to continue or leave the conference.

The delegate adds a bosss line to a Skype for Business conference call:

1. Press the fifth line key (Boss Admin key) to view the calls that are held by a boss.

Press the Boss VM soft key when the phone is ringing.

Press More->Boss VM after the delegate answers the call.

The call displays as Calling on behalf of bosss line on the delegate and third-partys phones.

3. Press the Resume soft key.

2. Select the desired call. 1. Press the fifth line key (Boss Admin key) to view the calls that are held by a delegate.

3. Press the Resume soft key.

2. Select the desired call.

The delegate makes a safe transfer to a bosss phone:

The delegate transfers a delegation call to the bosss voice mail, do one of the following:

The boss resumes a call held by a delegate:

The delegate resumes a call held by a boss:

2. Press the Invite soft key to invite the boss's line to the conference.

To sign out of a common area phone:

Common Area Phone

3. Refer to Sign-in on page 3 to sign into your Skype for Business account.

No matter whether you sign out of the Skype for Business account, the phone will sign into the last common area account automatically after a period of time.

To switch a common area account to a Skype for Business account: 1. Press the User Sign in soft key when the common area phone is idle.

Common area phone is the Skype for Business phone that is not associated with an individual user. It is typically located in some places where a large number of people are likely to gather. Common area phone supports the basic call features, including placing a call, answering a call, placing a call on hold, resuming a held call, muting or unmuting a call and ending a call like a regular phone. Contact your system administrator for the common area account, and you must sign into the phone using PIN Authentication or Web Sign-in method to use the common area phone.

4. Press or the Call soft key.

1. Press More->Safe Tran during a call. The call is placed on hold.

2. Press the Option soft key and select On behalf from the prompt list.

3. Press the OK soft key to send the invitation.

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Better Together over Ethernet (BToE) enables you to place, hold, and answer calls on your phone and Skype for

Business client on your computer. You must download the Yealink BToE Connector application before enabling

BToE. You can find the application on the Yealink Website.

To enable BToE feature via phone user interface:

Using Better Together over Ethernet (BToE) To place a call, do one of the following: Hover your cursor over the avatar of the contact, and then click in the Skype for Business client. Select a contact or enter the phone number, and then press the Call soft key on your phone.

To answer a call, do one of the following: Click in the Skype for Business client. Press the Answer soft key on your phone.

To hold a call, do one of the following: Click , and then click in the Skype for Business client.

Press the Hold soft key or press on your phone. To resume a call, do one of the following: Click , and then click in the Skype for Business client.

Press the Resume soft key or press on your phone. To change the audio device during a call in the Skype for Business client: 1. Click , and then click to change the audio device.

1. Press ->Features ->BToE.

2. Press or the Switch soft key to select Enabled from the BToE field.

3. Press or the Switch soft key to select Auto or Manual from the BToE Pairing Mode field.

4. Press the Save soft key to accept the change.

Before you can begin using BToE, you must pair your phone and your computer.

To pair your phone with your computer: 1. Sign into your Skype for Business client on your computer.

2. Install and start the Yealink BToE Connector application on your computer.

3. Connect an Ethernet cable from your computer to the PC port on your phone, check the Wired checkbox on

the BToE application so that the IP address of your phone will be filled automatically. If your computer is not

connected to the PC port on the phone, uncheck the Wired checkbox, and then enter the IP address manually.

4. Click Pair on the BToE application.

- If BToE Pairing Mode is Auto, your phone will pair with your computer directly.

- If BToE Pairing Mode is Manual, your phone will generate a pairing code. You should enter the pairing

code in the Pair code field on the BToE application to pair your phone with your computer.

After your phone and computer are paired, you can sign into your phone via PC.

Sign in via PC

Better Together over Ethernet (BToE)

- If your phone is not signed in, a dialog box is displayed on your computer asking for your Skype for Business

login credentials. You should enter your login credentials in the dialog box.

- If your phone and Skype for Business client are signed into with different user accounts, right-click in the

System Tray to select Sign in via client(L) , and then enter your login credentials in the dialog box displayed

on your computer.

Now the same user account is signed into the phone and the Skype for Business client, your computer and

phone are paired, and BToE is activated. Your phone is set as primary device in your client automatically.

About us Founded in 2001, Yealink, a leading provider of VoIP Phone and IP communication solutions, has been focusing on VoIP products characterized by reliable quality, easy deployment and affordable price for more than a decade. Today, customers from over 140 countries rely on Yealink as the backbone of global collaboration to extend the value of network communications.

More about Yealink Since 2001, Yealink has continued to develop state-of-the art, hi-tech VoIP communication terminals that include IP video phones, IP phones and USB phones. With a worldwide market in more than 140 countries, the company has also established a first-class international service network.

Our priorities are quality, functionality, ease-of-use, customer support and competitive pricing. To provide new solutions for the future in this fast-evolving sector, Yealinks large, talented and highly-experienced VoIP R&D team is totally committed to the pursuit of excellence.

To date, we have passed more than 80 interoperability tests and meet certification requirements set by l