Yealink MTouchII Quick Start Guide

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Year 2020

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Yealink MTouchII Specification

The Yealink MTouch II is an advanced touch panel designed to enhance the functionality and user experience of video conferencing systems. It features an intuitive, user-friendly interface on an 8-inch capacitive touch screen with a resolution of 1280x800, providing clear and responsive interaction for seamless meeting management. The device supports a range of conferencing functions, including call control, camera control, and content sharing, all accessible through its sleek and streamlined interface.

Equipped with a proximity sensor, the MTouch II automatically wakes up when movement is detected, ensuring that it is always ready for immediate use. The device is powered via a single USB-C cable, which simplifies connectivity and reduces cable clutter. This connection also facilitates data transfer and device charging. Additionally, the MTouch II includes a built-in wireless content sharing feature, allowing participants to share content effortlessly from their devices without the need for cables.

The Yealink MTouch II integrates seamlessly with Yealink's video conferencing endpoints and is compatible with a variety of third-party platforms, making it a versatile choice for different organizational needs. It supports Windows operating systems, ensuring broad compatibility with existing IT infrastructures. The device's elegant design and high-quality construction make it a suitable addition to any modern conference room, enhancing both aesthetics and functionality. Overall, the Yealink MTouch II is a robust tool designed to streamline conferencing operations, improve productivity, and deliver a superior meeting experience.

Yealink MTouchII F.A.Q.

How do I connect the Yealink MTouchII to a computer?

To connect the Yealink MTouchII to a computer, use the provided USB-C cable to connect the MTouchII to an available USB-C port on your computer. Ensure the MTouchII is powered on.

What should I do if the touchscreen is unresponsive?

If the touchscreen is unresponsive, try restarting the MTouchII by disconnecting and reconnecting the power cable. If the issue persists, ensure the screen is clean and free of debris.

How can I perform a factory reset on the Yealink MTouchII?

To perform a factory reset, navigate to Settings > Device Preferences > Reset. Confirm the reset when prompted. This will restore the device to its original settings.

Can I use the MTouchII with other conferencing software besides Yealink?

Yes, the MTouchII is compatible with various conferencing software. Ensure that the software is compatible with Windows and configure the device accordingly in the software settings.

How do I update the firmware on the Yealink MTouchII?

To update the firmware, go to Settings > Device Update. Check for available updates and follow the on-screen instructions to install them. Ensure the device is connected to the internet.

What are the recommended cleaning practices for the MTouchII?

Clean the MTouchII with a soft, lint-free cloth. Avoid using harsh chemicals or abrasive materials. For stubborn spots, lightly dampen the cloth with water or a mild cleaner.

How do I adjust the brightness of the MTouchII display?

To adjust the brightness, go to Settings > Display > Brightness. Use the slider to set your preferred brightness level.

Why is the MTouchII not charging when connected to a power source?

Ensure that the power cable is securely connected to both the MTouchII and the power outlet. If the issue persists, try using a different power outlet or check the cable for damage.

How can I connect the MTouchII to a Wi-Fi network?

To connect to Wi-Fi, go to Settings > Network > Wi-Fi. Select your network from the list and enter the password if required. Ensure Wi-Fi is enabled on the device.

What should I do if the MTouchII display is flickering?

If the display is flickering, check the cable connections for any loose or damaged cables. Try restarting the device. If the problem persists, contact Yealink support for further assistance.