Yealink CTP20 Quick Start Guide

Pages 8

Year 2018

Language(s)

of 8

Yealink CTP20 Specification

The Yealink CTP20 is an advanced collaboration touch panel designed to enhance the interactive meeting experience. It features a 13.3-inch capacitive touch screen with a 1920 x 1080 resolution, providing clear and vibrant visuals that facilitate seamless connectivity and control during conferences. The device is powered by a high-performance chipset, ensuring smooth and responsive operations. Running on an Android-based operating system, the CTP20 supports an intuitive user interface for easy navigation and efficient meeting management.

The touch panel supports up to 10-point multi-touch control, allowing users to annotate and collaborate in real-time with precision. It includes built-in Wi-Fi connectivity, enabling flexible placement and reducing cable clutter. The CTP20 is compatible with Yealink's video conferencing systems, including the Yealink Meeting Server, which enhances its versatility in diverse meeting environments. It also features dual-band Wi-Fi support, ensuring stable and fast wireless connections.

The device comes with an integrated microphone and speaker, facilitating clear audio input and output, which is essential for effective communication. It includes a USB Type-C port for easy connection to other devices and peripherals. The CTP20 is designed for easy installation, with PoE (Power over Ethernet) support that simplifies power management and reduces the need for additional power cables.

Security is also a priority, and the CTP20 includes advanced encryption protocols to protect data integrity and privacy during meetings. Its ergonomic design and adjustable stand provide users with a comfortable viewing angle and ease of use. The Yealink CTP20 is a powerful tool for modern workplaces seeking to enhance their conferencing capabilities with an intuitive, user-friendly interface and robust performance.

Yealink CTP20 F.A.Q.

How do I connect the Yealink CTP20 to a compatible video conferencing system?

To connect the Yealink CTP20 to a compatible video conferencing system, use a network cable to connect the CTP20 to the same network as your video conferencing device. Ensure both devices are powered on and follow the on-screen instructions to pair them.

What should I do if the CTP20 touch panel is unresponsive?

If the CTP20 touch panel is unresponsive, try restarting the device by pressing and holding the power button until it reboots. If the issue persists, check for any software updates or reset the device to factory settings.

How can I update the firmware on my Yealink CTP20?

To update the firmware on your Yealink CTP20, navigate to the settings menu, select 'Device Management', and then 'Firmware Update'. Follow the on-screen instructions to download and install the latest firmware version.

Is it possible to use the CTP20 with third-party conferencing systems?

Yes, the Yealink CTP20 can be used with third-party conferencing systems, provided they are compatible with Yealink's protocols. Check the device's compatibility list or consult with your system administrator.

How do I perform a factory reset on the Yealink CTP20?

To perform a factory reset on the Yealink CTP20, go to the settings menu, select 'System', and choose 'Factory Reset'. Confirm your selection to restore the device to its original settings.

What network requirements are needed for optimal performance of the CTP20?

For optimal performance, the Yealink CTP20 requires a stable network connection with a minimum bandwidth of 512 kbps, low latency, and minimal packet loss. Ensure your network meets these criteria for the best experience.

Can I customize the interface layout on the Yealink CTP20?

Yes, you can customize the interface layout on the Yealink CTP20 by accessing the settings menu and selecting 'Display Options'. From there, adjust the layout and theme to your preference.

Why is the CTP20 not displaying the correct time and date?

If the CTP20 is not displaying the correct time and date, ensure that the device is connected to the internet and synchronized with a Network Time Protocol (NTP) server. Adjust the settings if necessary.

What is the best way to clean and maintain the Yealink CTP20?

To clean and maintain the Yealink CTP20, use a soft, dry cloth to wipe the screen and body. Avoid using harsh chemicals or abrasive materials. Regularly check for software updates to keep the device running smoothly.

How can I enable or disable the touchscreen sound on the CTP20?

To enable or disable the touchscreen sound on the CTP20, access the settings menu, then go to 'Sound Settings'. From there, toggle the touchscreen sound option on or off according to your preference.