Yealink CP965 Quick Start Guide

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Year 2021

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Yealink CP965 Specification

The Yealink CP965 is a cutting-edge conference phone designed to enhance communication in medium to large-sized meeting rooms. It features a sleek design with a 5-inch multi-touch screen for intuitive operation and access to numerous conferencing features. Operating on Android 9.0, the device ensures smooth and responsive performance, accommodating the needs of modern business environments.

The CP965 delivers exceptional audio quality with its Optimal HD audio technology, which incorporates a 12-microphone array for 360-degree voice pickup. This configuration ensures clear audio transmission within a 20-foot radius, making it ideal for larger spaces. Additionally, the Noise Proof Technology effectively minimizes background noise for uninterrupted communication.

Connectivity options include built-in Bluetooth 4.2 and dual-band Wi-Fi, allowing for seamless integration with various devices and networks. The device supports Power over Ethernet (PoE), simplifying installation by reducing the need for additional power supplies.

The CP965 is compatible with a range of audio conferencing platforms and supports SIP accounts, offering flexibility and ease of integration into existing systems. It can be expanded with optional wireless or wired microphones to further extend audio coverage, catering to different room sizes and configurations.

Security features such as TLS and SRTP encryption ensure secure communications, while robust management options, including web-based management and auto-provisioning, make the device easy to configure and maintain. The Yealink CP965 combines advanced audio features, versatile connectivity, and user-friendly design to offer a comprehensive solution for professional conferencing needs.

Yealink CP965 F.A.Q.

How do I connect the Yealink CP965 to a Wi-Fi network?

To connect the Yealink CP965 to a Wi-Fi network, navigate to the Settings menu, select 'Wi-Fi', and then choose your network from the available list. Enter the network password when prompted and select 'Connect'.

What should I do if the Yealink CP965 is not turning on?

If the Yealink CP965 is not turning on, ensure it is properly connected to a power source. Check the power adapter and cable for any physical damage and ensure they are securely connected. If the issue persists, attempt a different power outlet.

How can I perform a factory reset on the Yealink CP965?

To perform a factory reset on the Yealink CP965, go to the Settings menu, select 'Device Management', and choose 'Reset to Factory Settings'. Confirm the reset when prompted. Note that this will erase all custom settings and data.

What is the procedure to update the firmware on the Yealink CP965?

To update the firmware on the Yealink CP965, download the latest firmware version from the Yealink website. Access the phone's web interface, navigate to 'Device Management', select 'Upgrade', and upload the firmware file. Follow the on-screen instructions to complete the update.

How do I add a contact to the Yealink CP965 phonebook?

To add a contact to the Yealink CP965 phonebook, press the 'Contacts' button, select 'Add New Contact', and enter the contact's details. Save the contact to complete the process.

What should I do if the Yealink CP965 has poor audio quality during calls?

If the Yealink CP965 has poor audio quality, check the network connection for stability. Ensure there are no network interferences and that the bandwidth is sufficient. You may also want to check for microphone obstructions or speaker issues.

How can I configure a conference call on the Yealink CP965?

To configure a conference call on the Yealink CP965, press the 'Conference' button during an active call, dial the number of the second participant, and press 'Conference' again. Repeat the steps to add more participants.

How do I change the ringtone on the Yealink CP965?

To change the ringtone on the Yealink CP965, go to the Settings menu, select 'Sound', then 'Ringtones'. Choose your preferred ringtone from the list and save the changes.

Why is the touchscreen on my Yealink CP965 not responding?

If the touchscreen on the Yealink CP965 is not responding, ensure the screen is clean and free of debris. Restart the device to resolve temporary glitches. If the problem continues, consider contacting Yealink support for further assistance.

How do I customize the home screen layout on the Yealink CP965?

To customize the home screen layout on the Yealink CP965, touch and hold an empty space on the home screen to enter edit mode. From there, you can rearrange icons, add widgets, and personalize the layout to your preference.