Grandstream GXV3470 Admin Guide

Grandstream GXV3470 Video Phone manual cover
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Grandstream GXV3470 Video Phone Specification

The Grandstream GXV3470 Video Phone is a high-performance communication device designed for modern business environments. It runs on the Android operating system, providing users with the flexibility to access a wide range of applications from the Google Play Store, enhancing productivity and collaboration. The GXV3470 features a vibrant 7-inch capacitive touchscreen with a resolution of 1280x800, delivering sharp and clear video and image quality, which is essential for video conferencing and multimedia presentations.

This device supports 16 lines and up to 16 SIP accounts, allowing for versatile call management and ensuring seamless communication within large teams or departments. The GXV3470 is equipped with dual-band Wi-Fi and Bluetooth 5.0, offering robust connectivity options for integrating with various peripherals and network infrastructures. It also includes a 2-megapixel camera for high-definition video calls, ensuring clear and professional visual communication.

For audio quality, the GXV3470 is equipped with HD audio support and advanced echo cancellation, ensuring crystal-clear voice communication. The device offers a variety of inputs and outputs, including dual Gigabit network ports with integrated PoE/PoE+, a USB port, and an HDMI port, providing ample connectivity options for different user needs. The phone's advanced security features, such as secure boot, encrypted data storage, and SRTP/TLS encryption, ensure that all communications are protected.

The Grandstream GXV3470's powerful hardware, coupled with a quad-core processor and 4GB of RAM, ensures smooth performance for all tasks, from simple phone calls to complex video conferencing sessions. This video phone is an ideal solution for businesses seeking a reliable, versatile, and secure communication endpoint.

Grandstream GXV3470 Video Phone F.A.Q.

How can I configure the GXV3470 to connect to a Wi-Fi network?

To connect the GXV3470 to a Wi-Fi network, access the Settings menu, select 'Network', then 'Wi-Fi'. Toggle the Wi-Fi switch to 'On', search for available networks, select your desired network, and enter the password when prompted.

What should I do if the touchscreen becomes unresponsive?

If the touchscreen is unresponsive, try performing a restart by holding the power button until the device reboots. If the issue persists, ensure the screen is clean and free from debris, and check for any available software updates.

How do I perform a factory reset on the GXV3470?

To factory reset the GXV3470, go to the Settings menu, select 'System', then 'Advanced Settings'. Choose 'Factory Reset' and confirm your selection. Please note that this will erase all personalized settings and data.

Can I use a Bluetooth headset with the GXV3470?

Yes, the GXV3470 supports Bluetooth headsets. To pair a Bluetooth headset, go to Settings, select 'Bluetooth', turn it on, and search for devices. Select your headset from the list to pair and connect.

How can I update the firmware on my GXV3470?

To update the firmware, navigate to Settings, select 'System', and then 'Firmware Update'. You can choose to update via the network or USB, and follow the on-screen instructions to complete the process.

What is the best way to clean and maintain the GXV3470 screen?

Use a soft, lint-free cloth slightly dampened with water or a screen cleaner. Gently wipe the screen in circular motions. Avoid using harsh chemicals or abrasive materials that might damage the screen.

How do I set up a conference call on the GXV3470?

To set up a conference call, dial the first participant and press the 'Conference' button. Dial the second participant and press the 'Conference' button again. Repeat this process to add more participants.

How can I transfer a call to another extension using the GXV3470?

During a call, press the 'Transfer' button on the screen, dial the extension number of the recipient, and press 'Transfer' again to complete the transfer.

What should I do if the video quality during calls is poor?

Ensure that your internet connection is stable and has sufficient bandwidth. Check for any network congestion and consider using a wired connection for better reliability. Adjust video settings in the phone's configuration if necessary.

How can I customize ringtones on the GXV3470?

To customize ringtones, go to Settings, select 'Sound', then 'Ringtones'. Choose from the available options or upload your own file through the USB or network options.