Grandstream GXV3480 Quick Installation Guide

Grandstream GXV3480 Video Phone manual cover

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Grandstream GXV3480 Video Phone Specification

The Grandstream GXV3480 is an advanced video phone designed to enhance communication through a seamless blend of voice, video, and multimedia applications. This device is powered by Android 11 OS, offering a user-friendly interface and access to countless applications. Its 8-inch capacitive 1280x800 touch screen delivers clear, vibrant visuals, making video conferencing a compelling experience. The GXV3480 supports 1080p HD video at 30 frames per second, ensuring high-quality video calls.

Equipped with dual microphones and a 2-megapixel camera with privacy shutter, it prioritizes audio and video clarity while safeguarding user privacy. The phone features dual Gigabit network ports with integrated PoE/PoE+ for flexible deployment and connectivity options. It supports up to 16 SIP accounts and includes built-in Bluetooth 5.0 and dual-band Wi-Fi, enhancing versatility and convenience.

The device incorporates advanced telephony features such as 3-way video conferencing and 6-way voice conferencing, ensuring efficient team collaboration. It also features echo cancellation, full duplex speakerphone, and support for wideband codecs, which collectively enhance audio quality. The GXV3480 offers extensive integration capabilities, including compatibility with IPPBX systems, SIP-based security cameras, and door systems, providing a comprehensive communication solution.

For security, the phone supports TLS and SRTP encryption technologies, safeguarding calls and accounts. The GXV3480's design reflects a commitment to high-end performance and user-centric functionality, making it suitable for both enterprise and residential environments. With its robust feature set, the GXV3480 redefines the video phone experience, catering to the needs of modern communication with efficiency and style.

Grandstream GXV3480 Video Phone F.A.Q.

How can I set up my Grandstream GXV3480 for the first time?

To set up your Grandstream GXV3480, connect it to a power source and the internet. Follow the on-screen instructions to configure network settings, and then log into the web interface using the default IP address, username, and password found in the user manual.

What should I do if the GXV3480 screen is unresponsive?

If the screen is unresponsive, restart the device by unplugging it from the power source and plugging it back in. If the issue persists, perform a factory reset by holding the reset button until the phone reboots.

How do I update the firmware on my Grandstream GXV3480?

To update the firmware, access the web interface, navigate to the Maintenance section, and select Firmware Upgrade. Choose the method of upgrade, either by uploading a firmware file or via HTTP/HTTPS server, then follow the prompts.

Can I use the GXV3480 with a Bluetooth headset?

Yes, the GXV3480 supports Bluetooth. To connect a Bluetooth headset, go to Settings, select Bluetooth, and turn it on. Search for available devices and select your headset to pair.

How can I troubleshoot poor audio quality on the GXV3480?

Check the network connection and ensure there is enough bandwidth. Make sure the handset and headset are properly connected. Adjust the audio settings in the web interface under the Audio Control section.

What steps should I take if the GXV3480 cannot make or receive calls?

Verify your SIP account settings in the web interface. Check network connections and firewall settings. Ensure that your account is registered correctly with the SIP server.

How do I configure the GXV3480 for video conferencing?

To configure video conferencing, access the web interface, navigate to the Account settings, and enable video calling. Ensure that the SIP account supports video. Configure the video codec settings as needed.

Can I customize the GXV3480 home screen layout?

Yes, you can customize the home screen by going to the Settings menu on the phone. Select Display, then Home Screen, and arrange widgets and applications according to your preference.

How can I back up my GXV3480 settings?

To back up settings, access the web interface, navigate to the Maintenance section, and select Backup. You can then save the configuration file to your local device for safekeeping.

What maintenance tasks are recommended for the GXV3480?

Regularly update the firmware, check for any network issues, clean the screen and device with a soft cloth, and review call logs and settings for any discrepancies.