Dimplex Chevalier CHV20 Instruction Manual

To assemble the Dimplex Chevalier CHV20, follow the instructions in the manual. Begin by attaching the legs to the base using the supplied screws, then connect the back panel. Ensure all screws are tightened securely.
First, check if the unit is plugged in and switched on. Ensure the thermostat is set to a higher temperature than the room temperature. If the issue persists, inspect the power cord for damage and contact customer service if necessary.
To clean the exterior, use a soft, damp cloth and mild detergent. Avoid abrasive cleaners or solvents that could damage the finish. Make sure the stove is unplugged and cool before cleaning.
Regular maintenance includes cleaning the exterior and checking the power cord for any signs of wear or damage. Ensure the air vents are free from dust and debris to maintain proper airflow.
Some noise is normal as the stove heats up or cools down. However, if you hear unusual or loud noises, check for loose screws or debris in the fan. Contact support if the problem continues.
To reset the stove, unplug it for a few minutes, then plug it back in. Turn the power switch to the “On” position and adjust the settings as desired.
Yes, the flame effect can be used independently from the heater. Use the control switch to activate the flame setting without turning on the heat.
First, unplug the stove. Remove the access panel at the back, locate the bulb, and gently unscrew it. Replace with a bulb of the same type and wattage, then reattach the panel.
Store the stove in a dry, cool place. Cover it with a cloth to prevent dust accumulation and ensure it’s unplugged. Avoid storing in areas with high humidity.
Check if the batteries in the remote control need replacement. Ensure the remote is pointed at the sensor on the stove with no obstructions. If issues persist, try resetting the stove and remote.