Dimplex Cassette CAS500 Instruction Manual

Dimplex Cassette CAS500 Electric Fire manual cover

Pages 12

Year 2022

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of 12

Dimplex Cassette CAS500 Electric Fire Specification

The Dimplex Cassette CAS500 Electric Fire is a state-of-the-art fireplace designed for both residential and commercial environments, offering a blend of advanced technology and aesthetic appeal. It features the innovative Opti-myst flame effect, which utilizes water vapor to create a realistic and captivating flame and smoke illusion, providing an authentic fireplace experience. The CAS500 model is equipped with a 500mm cassette, making it versatile for various installation configurations, whether as a standalone feature or integrated into custom-designed settings.

This electric fire is designed for easy installation and operation, requiring only a standard electrical outlet and water supply for its operation. It includes a water tank with a capacity sufficient for several hours of continuous use, minimizing the need for frequent refills. The unit is controlled via a remote control, allowing users to adjust the flame intensity and smoke output according to their preference, enhancing the ambiance of any room.

The CAS500 is engineered with safety and efficiency in mind, featuring an automatic shut-off function if water levels are too low, ensuring both safety and longevity. With no need for a chimney or venting, it offers a clean and maintenance-free alternative to traditional fireplaces. Constructed with high-quality materials and finished with a contemporary aesthetic, the Dimplex Cassette CAS500 Electric Fire is a versatile and sophisticated solution for modern heating and decoration needs, delivering both warmth and visual appeal without the drawbacks of conventional fireplaces.

Dimplex Cassette CAS500 Electric Fire F.A.Q.

How do I install the Dimplex Cassette CAS500 Electric Fire?

To install the Dimplex Cassette CAS500, first ensure that the unit is placed in a suitable location. Connect to a power source and fill the water tank for the flame effect. Refer to the installation guide for detailed steps.

What is the best way to clean the Dimplex Cassette CAS500?

To clean the CAS500, turn off and unplug the unit. Use a soft, dry cloth to wipe the surfaces. For the glass, use a damp cloth and mild detergent. Ensure all parts are dry before reconnecting.

Why isn’t the flame effect working on my Dimplex Cassette CAS500?

If the flame effect isn't working, check that the water tank is filled and properly seated. Ensure the unit is plugged in and switched on. Inspect for any blockages in the mist outlet.

What should I do if my CAS500 is making unusual noises?

Unusual noises may result from debris in the fan or loose components. Turn off and unplug the unit, then inspect and clean the fan area. Tighten any loose screws.

How often should I perform maintenance on the CAS500?

Perform basic maintenance such as dusting weekly. Every three months, perform a thorough inspection and cleaning, checking water tank condition and electrical connections.

Can the Dimplex Cassette CAS500 be used without the flame effect?

Yes, the CAS500 can be used without the flame effect. Simply switch off the flame function using the remote control or control panel while keeping the heating function active.

How do I replace the bulbs in the CAS500?

The CAS500 uses LED technology, which typically does not require bulb replacement. If an LED issue occurs, contact Dimplex customer service for assistance.

Is the Dimplex CAS500 safe to use in a bedroom?

Yes, the CAS500 is safe for bedroom use. It is designed with overheat protection and is suitable for enclosed spaces, providing it is installed and used according to the manufacturer's guidelines.

What is the recommended water type for the CAS500?

It is recommended to use distilled or filtered water in the CAS500 to prevent mineral buildup and ensure optimal performance and longevity of the flame effect.

How can I adjust the flame intensity on my CAS500?

Adjust the flame intensity using the remote control or the control panel on the unit. Refer to the user manual for specific instructions on navigating the settings.