DeLonghi ECOM311.BK v2 Instruction Manual
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FUNDAMENTAL SAFETY WARNINGS The appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. Never clean by immersing the appliance in water. This is an household appliance only. It is not intended to be used in: staff kitchen
areas in shops, offices and other working environments; farm houses; by clients in hotels, motels and other residential type environments; bed and breakfast type environments.
If the plug or cord is damaged, it must be replaced by Customer Services only to avoid all risk.
FOR EUROPEAN MARKETS ONLY: This appliance can be used by children aged from 8 years and above if they have been
given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazard involved. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised. Keep the appliance and power cable away from children under eight years of age.
Appliances can be used by persons with reduced physical, sensory or mental capabil- ities or lack of experience and knowledge if they are supervised or have been given instruction concerning use of the appliance in a safe way and if they understand the hazards involved.
Children shall not play with the appliance. Always unplug the appliance when left unattended and before assembly, taking apart
or cleaning.
Surfaces marked with this symbol become hot during use (the symbol is present in certain models only).
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IMPORTANT SAFEGUARDS
Danger! Failure to observe the warning may result in life threatening injury by electric shock. This is an electrical appliance and may cause electrical shocks. You should therefore follow these safety warnings: Never touch the appliance with damp hands or feet. Never touch the plug with damp hands. Make sure the socket used is freely accessible at all times,
enabling the appliance to be unplugged when necessary. Unplug directly from the plug only. Never pull the cord as
you could damage it. To disconnect the appliance completely you must unplug it
from the mains socket. If the appliance is faulty, do not attempt to repair. Turn it off, unplug from the mains socket and contact Cus-
tomer Services. Before cleaning the appliance, turn it off, unplug from the
mains socket and allow to cool.
Important: Failure to observe the warning could result in injury or damage to the appliance. Keep all packaging (plastic bags, polystyrene foam) away from children.
Danger of burns! Failure to observe the warning could result in scalds or burns. This appliance produces hot water and steam may form while it is in operation. Avoid contact with splashes of water or hot steam.
Designated use This appliance is designed and made to prepare coffee and heat drinks. Any other use is considered improper and thus dangerous. The manufacturer is not liable for damage deriving from improper use of the appliance.
Instruction for Use Read this Instruction for Use carefully before using the appli- ance. Failure to follow this Instruction for Use may result in burns or damage to the appliance. The manufacturer is not liable for damage deriving from failure to respect this Instruction for Use.
Please note: Keep this Instruction for Use. If the appliance is passed to other persons, they must also be provided with this Instruction for Use.
Checking the appliance After removing the packaging, make sure the product is com- plete and undamaged and that all accessories are present. Do not use the appliance if it is visibly damaged. Contact DeLonghi Customer Services.
DESCRIPTION Description of the appliance (page 3 - A ) A1. Control panel A2. Steam dial A3. Water tank A4. Water tank lid A5. Power cable A6. Steam or hot water spout A7. Cup tray A8. Drip tray A9. Cappuccino maker A10. Nozzle A11. Boiler outlet A12. Presser A13. Steam button A14. Coffee or hot water button A15. ON/OFF button A16. ON/OFF light A17. OK light A18. Steam OK light A19. Cup warming plate
Description of the accessories (page- 3 - B ) B1. ESE ( ) pod filter
B2. Small filter 1 cup ( )
B3. Large filter 2 cups ( ) B4. Filter holder B5. Measure for pre-ground coffee
INSTALLING THE APPLIANCE Important! When you install the appliance, you should respect the follow- ing safety warnings: Water penetrating the coffee machine could cause
damage. Do not place the appliance near taps or sinks. The appliance could be damaged if the water it contains
freezes. Do not install the appliance in a room where the tempera-
ture could drop below freezing point.
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Arrange the cord in such a way that it cannot be damaged by sharp edges or contact with hot surfaces (e.g. electric hot plates).
The appliance gives off heat. After positioning the appli- ance on the worktop, leave a space of at least 3 cm be- tween the surfaces of the appliance and the side and rear walls and at least 15 cm above the machine.
Connecting the appliance
Danger! Check that the mains power supply voltage corresponds to that indicated on the rating plate on the bottom of the appliance. Connect the appliance to an efficiently earthed and correctly installed socket with a minimum current rating of 10A only. If the power socket does not match the plug on the appliance, have the socket replaced with a suitable type by a qualified professional.
FILLING THE WATER TANK 1. Open the water tank lid (fig. 1), then take out the tank by
pulling upwards (fig. 2). 2. Fill the tank with fresh clean water, taking care not to
exceed the MAX level. (fig. 3). Replace the tank, pressing lightly to open the valve located on the bottom of the tank.
3. More simply, the tank can also be filled without removing it, pouring the water directly from a jug.
Important: Never operate the appliance without water in the tank or with- out the tank.
Please note: It is normal for there to be water in the space under the tank. This should therefore be dried regularly with a clean sponge.
SETTING UP THE APPLIANCE 1. Turn the appliance on by pressing the ON/OFF button (fig.
4): the power light I comes on. 2. Insert the required coffee filter (1 or 2 cups) (fig. 5) in the
filter holder. 3. Attach the filter holder onto the machine without filling it
with ground coffee (fig. 6). 4. Place a 0.5 litre container under the boiler outlet and
another 0.5 litre container under the cappuccino maker (fig.7).
5. Wait for the OK light to come on (fig. 8), then immediately press the coffee button (fig. 7) and let about half the tank discharge from the boiler outlet.
6. Then turn the steam dial anti-clockwise (fig. 10) and dis- charge all the water remaining in the tank from the cap- puccino maker.
7. Close the steam valve and to interrupt delivery of hot water, press the coffee button again.
8. Empty the two containers and replace them under the boiler outlet and the cappuccino maker and repeat points 5-6-7.
The appliance is ready for use.
Auto-off If the appliance is not used for a certain period of time (which varies according to the model), it turns off automatically (the power light turns off).
Tips for a hotter coffee To make espresso coffee at the right temperature, the coffee maker should be preheated as follows: 1. Turn the appliance on by pressing the ON/OFF button (the
ON/OFF light comes on) (fig. 4) and attach the filter holder to the appliance without adding pre-ground coffee (fig. 6).
2. Place a cup under the filter holder. Use the same cup as will be used to prepare the coffee in order to preheat it.
3. Wait for the OK light to come on (fig. 8), then immediately press the coffee dial (fig. 9). Allow the water to flow out until the OK light goes out, then interrupt delivery by pressing the coffee button again.
4. Empty the cup. Wait until the OK light comes on again then repeat the same operation.
(It is normal for a small and harmless puff of steam to be given off when removing the filter holder).
HOW TO MAKE ESPRESSO COFFEE USING PRE- GROUND COFFEE 1. Place the ground coffee filter in the filter holder (fig. 5). To
make one coffee, use the filter with the symbol on the bottom, to make two coffees, use the filter with the
symbol on the bottom. 2. To make just one coffee, place one level measure of pre-
ground coffee (about 7 g) in the filter (fig. 10). To make two coffees, place two loosely filled measures (about 7+7 g) of pre-ground coffee in the filter. Fill the filter a little at a time to prevent the pre-ground coffee from overflowing.
Important: for correct operation, before filling with pre-ground coffee, make sure there are no coffee residues left in the filter from the last time you made coffee.
3. Distribute the pre-ground coffee evenly and press lightly with the presser (fig. 11). Correct pressing of the pre-
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ground coffee is essential to obtain a good espresso. If pressing is excessive, coffee delivery will be slow and the froth will be dark. If pressing is too light, coffee delivery will be too rapid and the froth will be skimpy and light coloured.
4. Remove any excess coffee from the rim of the filter holder and attach to the appliance. Rotate the handle firmly to- wards the right (fig. 6) to avoid water leaking out.
5. Place the cup or cups under the filter holder spouts (fig. 12). You are recommended to heat the cups before making the coffee by rinsing them with a little hot water or placing them to warm on the cup shelf on top of the appliance for at least 15-20 minutes (fig. 13).
6. Make sure the OK light (fig. 8) is on (if off, wait until it comes on), then press the coffee button (fig. 9). Once the required amount of coffee has been delivered, interrupt delivery by pressing the same button.
7. To remove the filter holder, turn the handle from right to left.
Danger of burns! To avoid splashes, never remove the filter holder while the appliance is delivering coffee.
8. To eliminate the used coffee grounds, hold the filter holder upside down and tap (fig. 14).
9. To turn the appliance off, press the ON/OFF button.
HOW TO PREPARE ESPRESSO COFFEE USING PODS 1. Preheat the appliance as described in the section Tips for
a hotter coffee, making sure the filter holder is attached. This obtains a hotter coffee.
Please note: use pods conforming to the ESE standard, indicated on the pack by the following symbol. The ESE standard is a system accepted by leading pod producers and enables espresso coffee to be prepared simply and cleanly.
2. Place the ESE filter for coffee pods (with the symbol on the bottom) in the filter holder.
3. Insert the pod, centring it as far as possible on the filter (fig. 15). Always follow the instructions on the pod pack to position the pod on the filter correctly.
4. Attach the filter holder to the appliance. Always rotate as far as it will go (fig. 6).
5. Proceed as in points 5, 6 and 7 in the previous section.
HOW TO MAKE CAPPUCCINO 1. Prepare the espresso coffees as described in the previous
paragraphs, using sufficiently large cups.
2. Press the button (fig. 16) and wait for the OK light to come on (fig. 17).
3. In the meantime, fill a recipient with about 100 grams of milk for each cappuccino to be prepared. The milk must be at refrigerator temperature (not hot!). In choosing the size of the recipient, bear in mind that the milk doubles or tri- ples in volume (fig. 18).
Please note: You are recommended to use semi-skimmed milk at
refrigerator temperature.
4. Place the recipient containing the milk under the cappucci- no maker.
5. Wait until the OK light comes on. This indicates that the boiler has reached the ideal temperature for steam production.
6. Open the steam turning the steam dial towards + for a few seconds to eliminate any water in the circuit. Close the steam.
7. Immerse the cappuccino maker in the milk a few milli- metres (fig. 19). Take care not to immerse the raised line on the cappuccino maker (shown by the arrow in fig. 19). Turn the dial anticlockwise (fig. 20) for at least half a turn. Steam is delivered from the cappuccino maker, giving the milk a creamy frothy appearance. To obtain a creamier froth, immerse the cappuccino maker in the milk and ro- tate the container with slow upward movements.
8. When the milk has doubled in volume, immerse the cap- puccino maker deeply and continue heating the milk. When the required temperature is reached (60C is ideal), interrupt steam delivery by rotating the steam dial clock- wise and at the same time press the steam button again.
9. Pour the frothed milk into the cups containing the espresso coffee prepared previously. The cappuccino is ready. Sweet- en to taste and if desired, sprinkle the froth with a little cocoa powder.
Please note: to prepare more than one cappuccino, first make all the coffees then at the end
prepare the frothed milk for all the cappuccinos. to make coffee again after the milk has been frothed, cool the boiler first or the
coffee will be burnt. To cool, place a container under the filter holder spouts, press the coffee button and deliver the water until the OK light goes off. Re- lease the coffee button and then proceed to make coffee.
You are recommended to deliver steam for a maximum of 60 seconds and never to froth milk more than three times consecutively.
Important! For hygiene reasons, the cappuccino maker
should always be cleaned after use. Proceed as follows:
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1. Turn the steam dial to deliver a little steam for a few sec- onds (points 2, 5 and 6 of the previous section). This causes the cappuccino maker to deliver any milk left in its circuits. Press the ON/OFF button to turn the appliance off.
2. With one hand, hold the cappuccino maker tube firmly, with the other, release the cappuccino maker by turning it clockwise, then pull off downwards (fig. 21).
3. Remove the steam connection nozzle from the spout by pulling it downwards (fig. 22).
4. Wash the cappuccino maker and steam connection nozzle thoroughly with warm water.
5. Make sure the two holes shown by the arrows in fig. 23 are not blocked. If necessary, clean with a pin.
6. Put the steam connection nozzle back, pressing forcefully upwards to insert it onto the steam tube.
7. Replace the cappuccino maker by pushing upwards and turning anticlockwise.
HOT WATER 1. Turn the appliance on by pressing the ON/OFF button (fig.
4). Wait for the OK light to come on. 2. Place a recipient under the cappuccino maker. 3. Press the delivery button (fig. 9) and at the same time turn
the steam dial anticlockwise (fig. 19). Water comes out of the cappuccino maker;
4. To stop hot water delivery, close the dial and press the de- livery button again (fig. 9).
You should not deliver hot water for more than 60 seconds.
CLEANING Danger! Before cleaning the outside of the appliance,
turn it off, unplug from the mains socket and allow to cool.
Cleaning and maintenance of the filters About every 200 coffees or when the coffee is delivered a drop at a time of the filter holder or not at all, clean the pre-ground coffee filter holder and the filters as follows: Remove the filter from the filter holder. Rinse and clean the metal filter thoroughly in hot water
using a brush. Make sure the holes in the metal filter are not blocked. If necessary, clean with a pin (see fig. 24).
Failure to clean as described above invalidates the guarantee.
Cleaning the boiler outlet About every 300 coffees, the boiler outlet must be cleaned as follows:
Make sure the appliance is not hot and that it is unplugged from the mains;
Using a screwdriver, unscrew the screw fixing the espresso boiler outlet (fig. 25);
Remove the boiler outlet; Clean the boiler with a damp cloth (fig. 25); Clean the outlet thoroughly in hot water using a brush.
Make sure the holes are not blocked. If necessary, clean with a pin.
Rinse under running water, rubbing all the time. Replace the boiler outlet, making sure the gasket is cor-
rectly positioned. Failure to clean as described above invalidates the guarantee.
Other cleaning operations 1. Do not use solvents or abrasive detergents to clean the cof-
fee machine. Use a soft damp cloth only. 2. Clean the filter holder cup, filters, drip tray and water tank
regularly. To empty the drip tray, remove the cup tray grille, remove the water and clean the tray with a cloth: then re- assemble the drip tray. Clean the water tank, using a soft brush to reach the bottom.
Danger! While cleaning, never immerse the coffee maker in water. It is an electrical appliance.
DESCALING You are recommended to descale the coffee maker about every 200 coffees. You should use commercially available DeLonghi descaler. Proceed as follows: 1. Fill the tank with the descaler solution obtained by diluting
the descaler with water following the instructions on the pack.
2. Press the ON/OFF button. 3. Make sure the filter holder is not attached and position a
recipient under the cappuccino maker. 4. Wait until the OK light comes on. 5. Press the coffee button and deliver about 1/4 of the solu-
tion in the tank, turning the steam dial at intervals to allow a little solution to flow out. Then stop the flow by pressing the button again and leave the solution to act for about five minutes.
6. Repeat point 5 another 3 times, until the tank is empty. 7. To eliminate residues of solution and limescale, rinse the
tank well, fill with clean water (without descaler) and put back in place.
8. Press the coffee delivery button and allow the water to deliver until the tank is completely empty;
9. Repeat points 7 and 8.
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TECHNICAL DATA Mains voltage: .......................................... 220-240V~50/60Hz Absorbed power: ............................................................1100W Pressure: ......................................................................... 15 bar Water tank capacity: ................................................... 1,4 litres Dimensions .............................. LxHxP255x315x280 (395) mm Peso ...............................................................................Weight 3,9 kg mm
TROUBLESHOOTING...
Problem Possible causes Solution No espresso coffee is delivered No water in the tank Fill the tank with water
The holes in the filter holder are blocked Clean the filter holder spout holes
The espresso boiler outlet is blocked Clean as described in the chapter Cleaning
Limescale in the water circuit Descale as described in the section Descaling
The espresso coffee drips from the edges of the filter holder rather than the holes
The filter holder has been inserted incor- rectly or is dirty
Attach the filter holder correctly and rotate firmly as far as it will go
The espresso boiler gasket has lost elasti- city or is dirty
Have the espresso boiler gasket replaced by Custo- mer Services
The holes in the filter holder spouts are blocked
Clean the filter holder spout holes
The espresso coffee is cold The coffee OK light was not on when the coffee button was pressed.
Wait until the OK light comes on
No preheating was done Preheat as described in the paragraph Tips for a hotter coffee.
The cups were not preheated Heat the cups by rinsing them in hot water or le- aving them to rest for at least 20 minutes on the cup warmer tray.
Limescale in the water circuit Descale as described in the section Descaling
The pump is excessively noisy The water tank is empty Fill the tank
The tank is incorrectly inserted and the valve on the bottom is not open
Press the tank down lightly to open the valve on the bottom
There are air bubbles in the tank connector
Follow the instructions given in the Hot water section until water is delivered
The appliance complies with the following EC directives:
Low Voltage Directive 2006/95/EC and subsequent amendments;
EMC Directive 2004/108/EC and subsequent amendments; European Standby Regulation 1275/2008 and subsequent
amendments; Materials and accessories coming into contact with food
conform to EEC regulation 1935/2004.
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The coffee froth is too dark (delivered from the spout too slowly)
The pre-ground coffee is pressed down too firmly
Press the coffee down less firmly
There is not enough pre-ground coffee Reduce the quantity of pre-ground coffee
The espresso boiler outlet is blocked Clean as described in the chapter Cleaning
The filter is blocked Clean as described in the chapter Cleaning
The pre-ground coffee is too fine or damp Use only pre-ground coffee for espresso coffee ma- kers and make sure it is not damp
The wrong type of pre-ground coffee is being used
Use a different type of pre-ground coffee
Limescale in the water circuit Descale as described in the section Descaling
The coffee has an acid taste Inadequate rinsing after descaling After descaling rinse the appliance.
No milk froth is formed when making cappuccino
Milk not cold enough Always use semi-skimmed milk at refrigerator temperature.
Cappuccino maker dirty Clean the holes in the cappuccino maker thoroughly.
Limescale in the water circuit Descale as described in the section Descaling
The appliance goes off Auto-off has been triggered Press the ON/OFF button to turn the appliance on again
The