De Dietrich DTG401XA1 User Guide

To unlock the De Dietrich DTG401XA1 hob, press and hold the lock key for approximately 3 seconds until the lock indicator turns off. This should unlock the control panel.
Ensure that the hob is connected to a power source and that the power supply is stable. Check if the appropriate cooking zone is selected and properly adjusted. If the problem persists, consult the user manual or contact customer support.
Allow the hob to cool completely. Use a soft cloth and a suitable ceramic hob cleaner. Avoid abrasive sponges or cleaners that can scratch the surface. Regular cleaning after use helps maintain the hob's appearance and functionality.
Error code "E2" indicates an overheating protection activation. Ensure there is adequate ventilation around the hob and that no overheating is occurring due to blocked airflow. Allow the hob to cool down and restart it.
The De Dietrich DTG401XA1 hob is compatible with most types of cookware, but induction hobs require ferrous metal cookware. Check if your pots and pans are induction-ready by using a magnet test.
To prevent scratches, avoid sliding cookware across the hob. Use pots and pans with smooth, clean bottoms and avoid using abrasive cleaning materials. Always lift cookware when moving it on the hob.
Ensure the hob surface is clean and dry, as moisture can affect touch sensitivity. Try resetting the hob by turning off the power at the mains for a few minutes, then turning it back on. If the issue persists, contact technical support.
To activate the child lock, press and hold the lock key for 3 seconds. The lock indicator will illuminate, indicating that the child lock is active and controls are disabled.
Use cookware that matches the size of the cooking zone to avoid energy wastage. Keep lids on pots to retain heat and cook at lower settings when possible. Using the timer function can also help manage cooking times efficiently.
Place a small amount of water in a pan and set it on the cooking zone. Turn the hob to a medium setting and see if the water begins to heat quickly. This test can confirm the hob's basic functionality.