Contents

Contents
Introduction
- Function overview
- Accessory overview
Basics
- Charging the handset
- Turning the headset on and off
- Pairing the headset with compatible devices
- Wearing instruction
Using your headset
- Call handling
- Multipoint technology
- Resetting the headset
Troubleshooting
- I cannot answer a second call
- I cannot pair a second Bluetooth device
- The headset turns off automatically
- Unexpected behaviour
- No connection between headset and other device
Legal information
- Declaration of Conformity for MBH20

Sony MBH20 User's Guide

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Sony MBH20 Specification

The Sony MBH20 is a compact and lightweight wireless Bluetooth headset designed for seamless hands-free communication. Weighing just 8 grams, it offers a comfortable fit for prolonged use with its ergonomic ear hook design. The headset features Bluetooth version 3.0, ensuring reliable connectivity with a variety of devices, including smartphones and tablets, within a range of up to 10 meters.

The MBH20 is equipped with a single multifunction button, enabling users to manage calls, play or pause music, and activate voice commands effortlessly. Its built-in omnidirectional microphone ensures clear audio quality by effectively capturing the user's voice while minimizing background noise. The headset supports HD Voice, further enhancing call clarity when used with compatible networks and devices.

With a battery life of up to 7 hours of talk time and up to 200 hours of standby time, the MBH20 is designed to accommodate all-day use without frequent recharging. The device includes a micro USB charging port, allowing for convenient charging via a standard USB cable.

The headset supports both HFP (Hands-Free Profile) and HSP (Headset Profile), ensuring compatibility with a wide range of mobile devices. It also includes Multipoint technology, allowing it to connect to two devices simultaneously, providing flexibility for users who need to manage multiple communication devices.

Overall, the Sony MBH20 is an efficient and user-friendly Bluetooth headset, ideal for those seeking a reliable solution for wireless communication on the go. Its blend of functionality, comfort, and battery performance makes it a practical choice for daily use.

Sony MBH20 F.A.Q.

How do I pair my Sony MBH20 with a smartphone?

To pair your Sony MBH20 with a smartphone, ensure the headset is turned off. Then, press and hold the power button until the indicator light flashes blue and red. Enable Bluetooth on your smartphone, search for devices, and select "MBH20" from the list to pair.

What should I do if my Sony MBH20 won't turn on?

If your Sony MBH20 won't turn on, ensure it is charged. Connect it to a power source using the provided USB cable and charge for at least 30 minutes before attempting to turn it on again. If it still doesn't turn on, try a different charging cable or power source.

How can I reset my Sony MBH20 headset?

To reset your Sony MBH20, turn off the device. Then, press and hold the power button for about 10 seconds until the indicator light flashes purple. Release the power button, and the headset will reset to factory settings.

What is the battery life of the Sony MBH20 on a full charge?

The Sony MBH20 offers up to 7 hours of talk time and up to 200 hours of standby time on a full charge, depending on usage conditions and settings.

How do I improve the sound quality on my Sony MBH20?

To improve sound quality on your Sony MBH20, ensure the headset is properly seated in your ear. Check for any obstructions that might block sound, and ensure your smartphone's Bluetooth settings are optimized for audio quality.

Can I use the Sony MBH20 with multiple devices?

Yes, the Sony MBH20 can be paired with multiple devices, but it can only connect to one device at a time. To switch devices, disconnect the current device and connect the new one by selecting MBH20 from its Bluetooth device list.

Why is my Sony MBH20 not connecting to my phone?

If your Sony MBH20 is not connecting, ensure the headset is in pairing mode and Bluetooth is enabled on your phone. Remove any previous pairings from your phone’s Bluetooth settings and try pairing again. Restart both devices if the issue persists.

How do I clean and maintain my Sony MBH20 headset?

To clean your Sony MBH20, use a soft, dry cloth to wipe the exterior. Avoid using any liquids or solvents. Regularly inspect for any debris in the earbud area and gently remove it with a dry brush or cotton swab.

What should I do if the audio is dropping during calls on my Sony MBH20?

If audio drops during calls, ensure your phone and headset are within the recommended Bluetooth range (usually about 10 meters). Avoid physical obstructions and electronic interference. Check for firmware updates for both your phone and headset.

How do I know when my Sony MBH20 is fully charged?

The indicator light on the Sony MBH20 will show a steady blue light when fully charged. Charging typically takes about 2 hours, depending on the power source.