Sony G3212 Xperia XA1 Ultra User's Guide

To perform a factory reset, go to Settings > Backup & reset > Factory data reset. Tap 'Reset phone' and confirm by selecting 'Erase everything'. This will restore your device to its original settings. Ensure all important data is backed up before proceeding.
First, check the charger and USB cable for damage. Try using a different power outlet or USB port. Clean the charging port on your phone with a dry brush to remove any debris. If the problem persists, consider replacing the battery or contacting customer support.
Reduce screen brightness, close unused apps running in the background, disable connectivity features like Bluetooth and Wi-Fi when not in use, and activate battery-saving modes available in Settings > Battery.
Clear cache from apps by going to Settings > Storage > Internal shared storage > Cached data. Uninstall unused apps, and ensure the software is up to date. Consider performing a factory reset if issues persist.
Press and hold the power button and volume down button simultaneously until you see an animation confirming the screenshot has been taken. The screenshot will be saved in the Gallery app.
Restart both your phone and the Wi-Fi router. Ensure Wi-Fi is enabled on your phone and the correct password is entered. Forget the network and reconnect. If the issue continues, reset network settings by navigating to Settings > System > Advanced > Reset options > Reset Wi-Fi, mobile & Bluetooth.
Use the Xperia Transfer Mobile app to transfer data from your old device. Install the app on both devices, follow the on-screen instructions, and choose the data you wish to transfer.
Go to Settings > System > Software update. Tap 'Check for updates' and follow the on-screen instructions to download and install the latest software version. Ensure your device is connected to Wi-Fi and has sufficient battery life before updating.
Perform a soft reset by pressing and holding the power button and volume up button for about 10 seconds until the device vibrates. If the problem persists, consider performing a factory reset or contacting Sony support.
To enable developer options, go to Settings > About phone and tap 'Build number' seven times until you see a message that developer options have been enabled. You can access them under Settings > System > Developer options.