Sandstrom SHPNC11 Quick Start Guide

To pair your Sandstrom SHPNC11 headphones, turn on the headphones and activate Bluetooth pairing mode by holding the power button until the LED indicator starts flashing. Then, on your Bluetooth device, search for nearby devices and select "SHPNC11" from the list.
If your headphones are not turning on, ensure they are charged. Connect them to a power source using the provided USB cable. If the issue persists, try resetting the headphones by holding the power button for 10 seconds.
To reset your Sandstrom SHPNC11 headphones, turn them off, then press and hold the power button for 10 seconds until the LED indicator flashes red and blue. This will reset the headphones to factory settings.
Ensure that the headphones are properly paired with your device and the volume is turned up. Check the device's audio settings to ensure the correct audio output is selected. Additionally, inspect the headphones for any damage to the speakers or wiring.
To activate noise-cancelling on the SHPNC11 headphones, locate the noise-cancelling button on the side of the headphones and press it. An LED indicator should light up to confirm that noise-cancelling is active.
To clean your Sandstrom SHPNC11 headphones, use a soft, damp cloth to wipe down the exterior. Avoid using any harsh chemicals or submerging the headphones in water. Regularly check and clean the ear pads and charging port to prevent debris buildup.
If your headphones are not charging, ensure that the charging cable and port are clean and free from debris. Try using a different power source or cable to rule out a faulty charger. If the issue persists, the battery may need to be replaced.
Yes, you can use your Sandstrom SHPNC11 headphones while they are charging. Connect the headphones to a power source and continue using them as normal.
The Sandstrom SHPNC11 headphones offer up to 15 hours of playback time on a full charge with noise-cancelling enabled, and up to 20 hours without. Battery life may vary depending on usage and settings.
If your headphones are not connecting to a previously paired device, ensure that Bluetooth is enabled on the device, and the headphones are in range. Try removing the headphones from the device's Bluetooth list and re-pairing them.