Realflame 9900E Assembly Instructions

To install the Realflame 9900E, ensure it is placed on a flat, stable surface. Use the mounting brackets to secure it to the wall, following the instructions in the user manual. Ensure all electrical connections are complete and the power supply is appropriate for the unit.
First, check the power supply and ensure the unit is plugged in. Inspect the circuit breaker to see if it has tripped. If these are not the issues, consult the troubleshooting section of the manual or contact customer support.
Regularly dust the exterior with a soft cloth. For the glass, use a non-abrasive cleaner. Ensure the unit is unplugged before cleaning. Periodically check and clean the air inlets to prevent dust buildup.
While the Realflame 9900E is designed with safety features, it is advisable to turn it off when unattended for extended periods, such as overnight, to prevent any risk of overheating.
Check if the flame effect switch is turned on. If it is, inspect the bulbs or LED lights as they may need replacement. Refer to the manual for instructions on how to replace them.
The Realflame 9900E features a control panel or remote to adjust heat settings. Use these controls to toggle between different heat levels. Refer to the manual for detailed instructions on using the controls effectively.
Yes, the Realflame 9900E allows you to use the flame effect independently of the heater. Simply adjust the settings using the control panel or remote to turn off the heat while keeping the flame effect on.
The Realflame 9900E requires a standard 120V electrical outlet. Ensure the outlet is properly grounded to avoid any electrical hazards.
To reset the Realflame 9900E, unplug the unit from the power outlet for at least 10 minutes, then plug it back in. This can resolve minor glitches. If the problem persists, consult the user manual or contact customer support.
Ensure that the fireplace is placed away from flammable materials. Do not block air inlets or outlets. Regularly inspect the unit for any signs of damage or wear, and follow the safety instructions provided in the user manual.