Pure Oasis User Guide

To set up your Pure Oasis device, first charge it fully using the supplied charger. Once charged, power it on by pressing the power button for 3 seconds. Follow the on-screen instructions to connect to Wi-Fi and complete the initial setup process.
If your device won't turn on, ensure it is charged. Connect it to the charger and wait for at least 30 minutes. If it still doesn't power on, try a different power outlet or contact customer support.
To reset your device, navigate to Settings > System > Reset. Select 'Factory Reset' and confirm your choice. This will erase all data and settings, restoring the device to its original state.
Regularly clean your device with a soft, dry cloth. Avoid using chemicals or abrasive materials. Keep firmware updated and manage storage by deleting unnecessary files.
To update the firmware, go to Settings > About > System Update. If an update is available, follow the on-screen instructions to download and install it. Ensure your device is connected to Wi-Fi.
Yes, you can use your device while it is charging. However, it is recommended to allow it to charge fully without use to maintain battery health over time.
Check if other devices are experiencing Wi-Fi issues. Restart your router and device. Ensure your device's firmware is up to date. If problems persist, contact your internet service provider.
You can backup your data by connecting the device to a computer and copying files manually. Alternatively, use cloud storage services available on the device for automatic backups.
Your device comes with internal storage and may support additional storage via microSD card. Check the specifications for compatible card types and maximum capacities.
Ensure the volume is turned up and not muted. Check for any obstructions in the speakers. If using headphones, verify the connection. Restart the device if issues persist.