Contents

Contents
Informacin general del dispositivo
- Antes de usar el dispositivo, deber familiarizarse con las operaciones bsicas.
- lPara encender el dispositivo, mantenga presionado el botn de encendido/apagado hasta que la pantalla se encienda.lPara apagar el dispositivo, mantenga presionado el botn de encendido/apagado y, a continuacin, presione .lPara reiniciar el dispositivo, mantenga presionado el botn de encendido/apagado y despus presione .lMantenga presionado el botn de encendido/apagado durante 10 segundos o ms para reiniciar el dispositivo forzosamente.
- Botn de volumenBotn de encendido/apagadoRanura para tarjetasPuerto USB-C/Entrada para auricularesHuella digital en pantallaSugerencias App
Dos tarjetas no simultneas (nicamente dispositivos con dos tarjetas SIM)
- El dispositivo soporta solo dos tarjetas. Sin embargo, no se pueden utilizar ambas tarjetas SIM para llamadas ni servicios de datos en simultneo.lCuando est en una llamada con la tarjeta SIM 1, no se puede usar la tarjeta SIM 2 para hacer ni responder llamadas. Si se recibe una llamada en la SIM 2, el usuario llamante escuchar un mensaje de voz que dice "El abonado llamado est fuera del rea de servicio." o "No se puede establecer la conexin con el abonado llamado en este momento. Intente ms tarde". El mensaje real puede variar segn el proveedor de servicios.lCuando se utiliza el servicio de datos de la SIM 1, el servicio de datos no est disponible en la SIM 2.La funcin de uso nico permite reducir el consumo de energa e incrementar el tiempo en estado de inactividad del dispositivo. No se relaciona con las condiciones de la red de su proveedor de servicios.
Informacin de seguridad
- Lea cuidadosamente toda la informacin de seguridad antes de utilizar el dispositivo a fin de garantizar un funcionamiento seguro y adecuado, y saber cmo desechar correctamente el dispositivo.
- Operacin y seguridad
- Cumplimento de las normas de la FCC
- Utilizacin del telfono cerca del cuerpoEl dispositivo cumple con las especificaciones de RF siempre que se use cerca del odo o a una distancia de 1,50 cm del cuerpo. Asegrese de que los accesorios del dispositivo, tales como el estuche o la funda, no estn hechos de metal. Mantenga el dispositivo alejado del cuerpo para cumplir con el requerimiento anterior relacionado con la distancia.
- Informacin de certificacin (SAR)El dispositivo tambin est diseado para cumplir con los requerimientos sobre exposicin a ondas de radio establecidos por la Comisin Federal de Comunicaciones (EE. UU.).El lmite SAR adoptado por los EE. UU. es de 1,6 W/kg en promedio cada un gramo de tejido. El valor SAR ms alto informado a la FCC para este tipo de dispositivos cumple con este lmite.
- El valor SAR ms alto reportado a la FCC para este tipo de dispositivo cuando se usa cerca del odo esLYA-L090,58 W/kgLYA-L290,58 W/kgCuando se lleva el dispositivo correctamente sobre el cuerpo, el valor esLYA-L090,81 W/kgLYA-L290,81 W/kgCuando la funcin Zona Wi-Fi est habilitada, el valor esLYA-L090,77 W/kgLYA-L290,77 W/kg
- Declaracin de cumplimiento con las normas de la FCCEste equipo ha sido probado, y se ha demostrado que cumple con los lmites establecidos para dispositivos digitales de Clase B, conforme con la Seccin 15 de las Normas de la FCC. Dichos lmites se han establecido a los fines de garantizar un nivel de proteccin razonable contra las interferencias nocivas en instalaciones residenciales. Este dispositivo genera, utiliza y puede irradiar energa de radiofrecuencia. De no ser instalado o utilizado de acuerdo con las instrucciones pertinentes, puede causar interferencias nocivas a las comunicaciones de radio. Sin embargo, no existen garantas de que no se producirn interferencias en una instalacin en particular. Si este equipo causa interferencias nocivas a la recepcin de seales de televisin o radio -lo cual puede detectarse al apagar y encender el equipo-, se recomienda al usuario tratar de corregir las interferencias por medio una o ms de las siguientes medidas:--Reoriente o reubique la antena receptora.--Aumente la distancia entre el equipo y el receptor.--Conecte el dispositivo al tomacorriente de un circuito que no sea aquel donde est conectado el receptor.--Consulte al distribuidor o solicite la asistencia de un tcnico con experiencia en el funcionamiento de equipos de radio y televisin.Este dispositivo cumple con la Seccin 15 de las normas de la FCC. El funcionamiento se encuentra sujeto a las siguientes dos condiciones: 1) no debe ocasionar interferencias perjudiciales, y 2) debe aceptar todas las interferencias recibidas, lo que incluye aquellas que puedan ocasionar un funcionamiento no deseado.Precaucin: Las modificaciones o los cambios no expresamente aprobados por Huawei Technologies Co., Ltd. podran invalidar el permiso del usuario a operar el equipo.
Aviso legal
- Marcas comerciales y permisos
- Poltica de privacidad
- Copyright Huawei Technologies Co., Ltd. 2018. Todos los derechos reservados.
Know Your Device
- Before using the device, familiarize yourself with its basic operations.
- lTo power on your device, press and hold the power button until the screen turns on.lTo power off your device, press and hold the power button, and then touch .lTo restart your device, press and hold the power button, and then touch .lPress and hold the power button for 10 or more seconds to forcibly restart your device.
- Volume buttonPower buttonCard slotUSB-C port / Headset jackIn-screen fingerprintTips App
Getting Started
- Follow the instructions in the following figures to set up your device. Please use the eject pin included.
- Single-SIM:Dual-SIM:
Dual Card Dual Standby Single Pass (dual-SIM devices only)
- Your device supports only dual card dual standby single pass, which means you cannot use both SIM cards for calls or data services simultaneously.lWhen you are on a call using SIM card 1, SIM card 2 cannot be used to make or answer calls. If someone calls SIM card 2, the caller will hear a voice message similar to "The subscriber you dialed is out of the service area" or "The subscriber you dialed cannot be connected for the moment, please try again later." The actual message will vary by service provider.lWhen you are using SIM card 1's data service, SIM card 2's data service will be disabled.Your device's single pass feature helps reduce power consumption and increase your device's standby time. It is not related to your service provider's network conditions.
For More Information
- If you encounter any problems while using your device, you can obtain help from the following resources:
- lVisit http://consumer.huawei.com/latin-en to view device information, frequently asked questions and other information.lVisit http://consumer.huawei.com/latin-en/support for the most up-to-date contact information for your country or region.lYou can find service hotlines, retailer addresses, service policies and more information for your local region in HiCare.
- Go to Settings and touch System > About phone > Legal to view legal information for your product.Go to Settings and touch System > About phone > Legal > Safety information to view safety information for your product.Go to Settings and touch System > About phone > Authentication info to view regulatory information for your product.Go to Settings and touch System > Certification logos to view more information on certification logos for your product.
- All pictures and illustrations in this guide, including but not limited to the device color, size, and display content, are for your reference only. The actual device may vary. Nothing in this guide constitutes a warranty of any kind, express or implied.
Safety Information
- Please read all of the safety information carefully before using your device to ensure its safe and proper operation and to learn how to dispose of your device properly.
- Operation and safety
- FCC Regulatory Compliance
- Body worn operationThe device complies with RF specifications when used near your ear or at a distance of 1.50 cm from your body. Ensure that the device accessories, such as a device case and device holster, are not composed of metal components. Keep the device away from your body to meet the distance requirement.
- Certification information (SAR)This device is also designed to meet the requirements for exposure to radio waves established by the Federal Communications Commission (USA).The SAR limit adopted by the USA is 1.6 W/kg averaged over one gram of tissue. The highest SAR value reported to the FCC for this device type complies with this limit.
- The highest SAR value reported to the FCC for this device type when using it at the ear isLYA-L090.58 W/kgLYA-L290.58 W/kgAnd when properly worn on the body isLYA-L090.81 W/kgLYA-L290.81 W/kgAnd when using the Wi-Fi hotspot function isLYA-L090.77 W/kgLYA-L290.77 W/kg
- FCC statementThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:--Reorient or relocate the receiving antenna.--Increase the separation between the equipment and receiver.--Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.--Consult the dealer or an experienced radio/TV technician for help.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Caution: Any changes or modifications to this device not expressly approved by Huawei Technologies Co., Ltd. for compliance could void the user's authority to operate the equipment.
Legal Notice
- Trademarks and Permissions
- Privacy Policy
- Copyright Huawei Technologies Co., Ltd. 2018. All rights reserved.
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Huawei Mate 20 Pro Quick Start Guide

Huawei Mate 20 Pro Smartphone manual cover

Pages 24

Year 2018

Language(s)

of 24

Huawei Mate 20 Pro Smartphone Specification

The Huawei Mate 20 Pro smartphone, released in late 2018, represents a significant advancement in mobile technology. It is powered by the Kirin 980 chipset, which is built on a 7nm process, offering enhanced performance and energy efficiency. The device features a 6.39-inch OLED display with a resolution of 3120 x 1440 pixels, delivering vibrant colors and sharp detail. With its triple camera system co-engineered with Leica, the Mate 20 Pro includes a 40 MP wide-angle lens, a 20 MP ultra-wide lens, and an 8 MP telephoto lens, allowing for versatile photography experiences from macro shots to expansive landscapes.

In terms of security and convenience, the smartphone includes an in-display fingerprint sensor and 3D face recognition technology. It is equipped with a substantial 4,200 mAh battery that supports 40W Huawei SuperCharge, providing rapid charging capabilities, as well as 15W wireless charging and reverse wireless charging, which allows the device to charge other compatible devices. The Mate 20 Pro runs on EMUI 9.0, based on Android 9 Pie, offering a smooth and intuitive user interface with AI-driven features that optimize performance and battery life.

The phone supports dual SIM functionality and offers 4G LTE connectivity for fast internet access. It comes with 6GB or 8GB of RAM and storage options of 128GB or 256GB, expandable via Huawei's proprietary NM card. The device is IP68-rated for dust and water resistance, ensuring durability in various environments. This smartphone combines innovation with powerful hardware, making it a versatile choice for users seeking a high-performance device.

Huawei Mate 20 Pro Smartphone F.A.Q.

How do I take a screenshot on the Huawei Mate 20 Pro?

To take a screenshot on the Huawei Mate 20 Pro, press and hold the power button and the volume down button simultaneously until you see the screen flash.

How can I enable dark mode on my Huawei Mate 20 Pro?

To enable dark mode, go to Settings > Display & Brightness > Dark mode, then toggle the switch to turn it on.

What should I do if my Huawei Mate 20 Pro won't charge?

First, check the charging cable and adapter for any damage. Try using a different charger. If the problem persists, clean the charging port with a soft brush or seek professional repair service.

How can I free up storage space on my Huawei Mate 20 Pro?

You can free up storage by uninstalling unused apps, clearing app caches, moving files to the cloud or an SD card, and deleting unnecessary files.

Is there a way to increase battery life on my Huawei Mate 20 Pro?

To increase battery life, reduce screen brightness, disable background apps, turn off GPS and Bluetooth when not in use, and enable power-saving mode from Settings.

How do I reset my Huawei Mate 20 Pro to factory settings?

To perform a factory reset, go to Settings > System > Reset > Factory data reset, and follow the on-screen instructions. Ensure you back up important data before proceeding.

What can I do if the screen of my Huawei Mate 20 Pro is unresponsive?

Try restarting the phone by holding the power button for 10 seconds. If the screen remains unresponsive, perform a hard reset by holding the power button and volume up button simultaneously.

How can I improve the camera quality on my Huawei Mate 20 Pro?

Ensure the camera lens is clean, update the phone software, and use the Pro mode in the camera app to adjust settings such as ISO and exposure for better quality images.

How do I transfer data from my old phone to my Huawei Mate 20 Pro?

Use the Phone Clone app, available on both Android and iOS, to transfer data wirelessly from your old phone to the Huawei Mate 20 Pro.

What should I do if my Huawei Mate 20 Pro overheats?

Remove the phone case, close unused apps, avoid using the phone while charging, and keep the phone away from direct sunlight. If overheating continues, perform a software update or contact support.