Contents

Getting Started
- Follow the instructions in the following figures to set up your device.
Dual card dual standby single pass (only applies to ALP-L29)
- Your device supports only dual card dual standby single pass, which means you cannot use both SIM cards for calls or data services simultaneously.lWhen you are on a call using SIM card 1, SIM card 2 cannot be used to make or answer calls. If someone calls SIM card 2, the caller will hear a voice message similar to "The subscriber you dialed is out of the service area" or "The subscriber you dialed cannot be connected for the moment, please try again later." The actual message will vary by service provider.lWhen you are using SIM card 1's data service, SIM card 2's data service will be disabled.Your device's single pass feature helps reduce power consumption and increase your device's standby time. It is not related to your service provider's network conditions.It may be a good idea to contact your service provider and subscribe to missed call reminder and related assistance services to avoid the conflicts mentioned above.
For more information
- If you encounter any problems while using your device, you can obtain help from the following resources:
- lVisit http://consumer.huawei.com/en to view device information, frequently asked questions and other information.lVisit http://consumer.huawei.com/en/support for the most up-to-date contact information for your country or region.
- Go to Settings and touch System > About phone > Legal to view legal information for your product.Go to Settings and touch System > About phone > Legal > Safety information to view safety information for your product.Go to Settings and touch System > About phone > Authentication info to view regulatory information for your product.Go to Settings and touch System > Certification logos to view more information on certification logos for your product.
- All pictures and illustrations in this guide, including but not limited to the product color, size, and display content, are for your reference only. The actual product may vary. Nothing in this guide constitutes a warranty of any kind, express or implied.
Safety Information
- Please read all of the safety information carefully before using your device to ensure its safe and proper operation and to learn how to dispose of your device properly.
- Operation and safety
- Disposal and recycling information
- Reduction of hazardous substances
- EU regulatory conformance
- Body worn operationThe device complies with RF specifications when used near your ear or at a distance of 0.50 cm from your body. Ensure that the device accessories, such as a device case and device holster, are not composed of metal components. Keep the device away from your body to meet the distance requirement.
- The highest SAR value reported for this device type when tested at the ear isALP-L090.99 W/kgALP-L290.99 W/kgAnd when properly worn on the body isALP-L091.29 W/kgALP-L291.29 W/kg
- StatementHereby, Huawei Technologies Co., Ltd. declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.The most recent and valid version of the DoC (Declaration of Conformity) can be viewed at http://consumer.huawei.com/certification.This device may be operated in all member states of the EU.Observe national and local regulations where the device is used.This device may be restricted for use, depending on the local network.
- Restrictions in the 2.4 GHz band:Norway: This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-lesund.
- Restrictions in the 5 GHz band:According to Article 10 (10) of Directive 2014/53/EU, the packaging shows that this radio equipment will be subject to some restrictions when placed on the market in Belgium (BE), Bulgaria (BG), the Czech Republic (CZ), Denmark (DK), Germany (DE), Estonia (EE), Ireland (IE), Greece (EL), Spain (ES), France (FR), Croatia (HR), Italy (IT), Cyprus (CY), Latvia (LV), Lithuania (LT), Luxembourg (LU), Hungary (HU), Malta (MT), Netherlands (NL), Austria (AT), Poland (PL), Portugal (PT), Romania (RO), Slovenia (SI), Slovakia (SK), Finland (FI), Sweden (SE), the United Kingdom (UK), Turkey (TR), Norway (NO), Switzerland (CH), Iceland (IS), and Liechtenstein (LI).The WLAN function for this device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range.
- Frequency Bands and Power
- Accessories and Software Information
- FCC Regulatory Compliance
- Body worn operationThe device complies with RF specifications when used near your ear or at a distance of 1.50 cm from your body. Ensure that the device accessories, such as a device case and device holster, are not composed of metal components. Keep the device away from your body to meet the distance requirement.
- Certification information (SAR)This device is also designed to meet the requirements for exposure to radio waves established by the Federal Communications Commission (USA).The SAR limit adopted by the USA is 1.6 W/kg averaged over one gram of tissue. The highest SAR value reported to the FCC for this device type complies with this limit.
- The highest SAR value reported to the FCC for this device type when using it at the ear isALP-L091.05 W/kgALP-L291.05 W/kgAnd when properly worn on the body isALP-L090.62 W/kgALP-L290.62 W/kgAnd when using the Wi-Fi hotspot function isALP-L090.93 W/kgALP-L290.93 W/kg
- FCC statementThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:--Reorient or relocate the receiving antenna.--Increase the separation between the equipment and receiver.--Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.--Consult the dealer or an experienced radio/TV technician for help.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Caution: Any changes or modifications to this device not expressly approved by Huawei Technologies Co., Ltd. for compliance could void the user's authority to operate the equipment.
Legal Notice
- Trademarks and Permissions
- Privacy Policy
- Copyright Huawei Technologies Co., Ltd. 2017. All rights reserved.

Huawei Mate 10 Quick Start Guide

Pages 14

Year 2017

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Huawei Mate 10 Smartphone Specification

The Huawei Mate 10 Smartphone is a flagship device that combines cutting-edge technology with sophisticated design, offering an impressive user experience. At its core, the smartphone is powered by the Kirin 970 processor, which integrates an AI-enhanced NPU (Neural Processing Unit) to deliver superior performance and efficiency. The device features a 5.9-inch IPS LCD display with a resolution of 1440 x 2560 pixels, providing vibrant colors and sharp details for an immersive viewing experience.

The Mate 10 is equipped with a dual-camera system co-engineered with Leica, consisting of a 12MP RGB sensor and a 20MP monochrome sensor. This setup allows for stunning photography with enhanced depth and clarity, even in low-light conditions. The front-facing camera is an 8MP sensor, suitable for high-quality selfies and video calls. The smartphone supports 4GB of RAM and offers 64GB of internal storage, which can be expanded via a microSD card slot.

Running on EMUI 8.0, based on Android 8.0 Oreo, the Huawei Mate 10 delivers a smooth and intuitive user interface. The device is powered by a robust 4000mAh battery, supporting Huawei's SuperCharge technology for fast and efficient charging. Connectivity options include 4G LTE, Wi-Fi, Bluetooth 4.2, NFC, and a USB Type-C port. The smartphone also features a rear-mounted fingerprint sensor for quick and secure access.

The Huawei Mate 10 boasts a sleek glass and metal design, offering both aesthetic appeal and durability. It incorporates IP53 certification, making it resistant to dust and splashes. Overall, the Huawei Mate 10 is a powerful and versatile smartphone, catering to both tech enthusiasts and everyday users seeking reliability and performance.

Huawei Mate 10 Smartphone F.A.Q.

How can I take a screenshot on my Huawei Mate 10?

To take a screenshot on your Huawei Mate 10, press and hold the Power button and the Volume Down button simultaneously until you hear a shutter sound or see a visual confirmation on the screen.

How do I reset my Huawei Mate 10 to factory settings?

To reset your Huawei Mate 10 to factory settings, go to Settings > System > Reset > Factory data reset. Confirm your choice by following the on-screen instructions. Ensure to back up your data before performing a factory reset.

Why is my Huawei Mate 10 battery draining quickly?

Battery drain can be caused by apps running in the background, high screen brightness, or connectivity features such as Wi-Fi and Bluetooth. To conserve battery, manage background apps, reduce screen brightness, and disable connectivity when not in use.

How do I update the software on my Huawei Mate 10?

To update the software on your Huawei Mate 10, go to Settings > System > Software update. Tap 'Check for updates' and follow the prompts if an update is available. Ensure your device is connected to Wi-Fi and has sufficient battery life.

What should I do if my Huawei Mate 10 is not charging?

If your Huawei Mate 10 is not charging, try using a different charging cable or power adapter. Check the charging port for debris or damage. Restart your phone and try charging again. If the issue persists, consider visiting a professional service center.

How can I improve the camera performance on my Huawei Mate 10?

To improve camera performance, ensure your camera lens is clean, close any unnecessary apps running in the background, and update the camera app. You can also explore the camera settings to adjust resolution and enable features like HDR.

How do I transfer data from my old phone to my Huawei Mate 10?

Use the Huawei Phone Clone app to transfer data from your old phone to your Huawei Mate 10. Install the app on both devices, select which is the old and new phone, and follow the on-screen instructions to complete the transfer.

What can I do if my Huawei Mate 10 is running slow?

If your Huawei Mate 10 is running slow, try clearing cache data in Settings > Storage. Uninstall unused apps, disable animations, and restart your device. Consider performing a factory reset if the problem persists.

How do I set up fingerprint recognition on my Huawei Mate 10?

To set up fingerprint recognition, go to Settings > Security & privacy > Fingerprint ID. Follow the prompts to add a fingerprint by placing your finger on the sensor multiple times until it’s fully registered.

How can I extend the storage capacity of my Huawei Mate 10?

You can extend the storage capacity of your Huawei Mate 10 by using a microSD card. Insert the microSD card into the designated slot, and format it if necessary. You can then move apps and media files to the card to free up internal storage.