Grandstream WP825 Quick Installation Guide

Grandstream WP825 Wi-Fi Phone manual cover
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Grandstream WP825 Wi-Fi Phone Specification

The Grandstream WP825 is a robust and versatile Wi-Fi phone designed to meet the demands of dynamic and mobile environments. It features dual-band 802.11a/b/g/n/ac Wi-Fi support, ensuring seamless connectivity and flexibility across various network infrastructures. The phone is powered by an efficient and high-performance processor, enabling smooth operation and quick call handling. It boasts a 2.4-inch color LCD screen for clear and intuitive navigation, enhancing user experience.

This device is engineered to withstand challenging conditions, featuring a rugged design with IP67 certification for water and dust resistance, making it ideal for use in industrial, retail, and warehousing settings. The WP825 includes a rechargeable 2000mAh battery, providing up to 8 hours of talk time and 200 hours of standby time, ensuring reliable communication throughout the workday.

The phone supports HD voice and dual-microphone noise shield technology, delivering superior audio quality and reducing background noise for crystal-clear conversations. For enhanced communication flexibility, it offers Bluetooth support for wireless headsets and EHS compatibility for seamless integration with compatible devices.

Security is a priority, with the WP825 supporting a wide range of encryption protocols such as WPA/WPA2, TLS, and SRTP, safeguarding communications against unauthorized access. The device operates on Android-based firmware, offering a user-friendly interface and the ability to integrate with various applications and systems.

Overall, the Grandstream WP825 Wi-Fi Phone is a high-performance, durable, and flexible communication solution designed to meet the rigorous demands of modern mobile workforces while ensuring superior audio quality and robust security features.

Grandstream WP825 Wi-Fi Phone F.A.Q.

How do I connect my Grandstream WP825 to a Wi-Fi network?

To connect your Grandstream WP825 to a Wi-Fi network, press the Menu button, go to 'Network', select 'Wi-Fi', and choose your desired network from the list. Enter the network password if prompted and confirm the connection.

How can I update the firmware on my Grandstream WP825?

To update the firmware, navigate to 'Settings', then 'System', and select 'Upgrade'. You can choose to upgrade via TFTP, HTTP, or HTTPS by entering the appropriate server information.

What should I do if my WP825 is not charging?

If your WP825 is not charging, check the power adapter and USB connection. Ensure the charging contacts are clean and free from debris. Try using a different power source or adapter to isolate the issue.

How do I perform a factory reset on the Grandstream WP825?

To perform a factory reset, press the Menu button, go to 'Settings', select 'System', and choose 'Factory Reset'. Confirm the action to restore the device to its original settings.

What is the battery life of the Grandstream WP825?

The Grandstream WP825 provides up to 8 hours of talk time and up to 200 hours of standby time per full charge, depending on the usage and network conditions.

How can I improve the call quality on my WP825?

To improve call quality, ensure a strong Wi-Fi signal, minimize interference by keeping the phone away from other electronic devices, and update the phone's firmware regularly.

Can I use a headset with the Grandstream WP825?

Yes, the Grandstream WP825 supports Bluetooth headsets. To pair a headset, go to 'Settings', select 'Bluetooth', and follow the prompts to connect your device.

How do I check the IP address of my Grandstream WP825?

To check the IP address, press the Menu button, go to 'Status', and select 'Network Status'. The IP address will be displayed on the screen.

What should I do if my WP825 keeps disconnecting from Wi-Fi?

Ensure your phone is within range of the Wi-Fi router and there are no obstructions. Check for network congestion and update the device firmware. Also, verify the Wi-Fi settings on both the phone and router.

How can I configure SIP accounts on the Grandstream WP825?

To configure SIP accounts, press the Menu button, go to 'Settings', select 'Account', and choose an account to configure. Enter the SIP server details and your account credentials, then save the settings.