Grandstream GXP2160 Quick Installation Guide

Grandstream GXP2160 IP Phone manual cover

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Grandstream GXP2160 IP Phone Specification

The Grandstream GXP2160 IP Phone is a high-end communication device designed for business professionals requiring advanced telephony features and high productivity. This IP phone boasts a 4.3-inch color LCD display, providing a clear and intuitive interface for easy navigation. It supports six lines and six SIP accounts, allowing users to manage multiple calls efficiently. The GXP2160 is equipped with dual Gigabit network ports with integrated Power over Ethernet (PoE), ensuring fast and reliable network connectivity and simplifying installation by reducing cable clutter.

For enhanced functionality, the device features 24 programmable BLF (Busy Lamp Field) keys, enabling quick access to shared extensions and speed dialing. The phone also includes HD audio on both the handset and speakerphone, ensuring crystal clear voice quality for all calls. Integrated Bluetooth support allows for seamless pairing with Bluetooth headsets and mobile devices, enhancing mobility within the workspace. The GXP2160 supports a variety of call features such as call hold, transfer, forward, and conference, as well as XML custom applications for a tailored user experience.

Security is robust with support for SRTP and TLS encryption protocols, ensuring secure communications. Additionally, the phone is compatible with a wide range of SIP-based platforms and can be easily provisioned using the TR-069 protocol or an XML configuration file, streamlining deployment in large organizations. The Grandstream GXP2160 is ideal for enterprise users and small to medium-sized businesses seeking a versatile, feature-rich IP phone that delivers superior performance and reliability.

Grandstream GXP2160 IP Phone F.A.Q.

How do I set up a new SIP account on the Grandstream GXP2160?

To set up a new SIP account, access the phone's web interface, navigate to Accounts, select an unused Account, input your SIP server details, and save your settings.

What should I do if my Grandstream GXP2160 is not receiving calls?

Check network connectivity, ensure SIP account is registered, verify Do Not Disturb isn't enabled, and confirm call forwarding settings.

How can I reset my Grandstream GXP2160 to factory settings?

Press the Menu button, navigate to System, select Factory Reset, and confirm. This will erase all custom settings.

How do I update the firmware on a Grandstream GXP2160?

Download the latest firmware from Grandstream's website, access the phone's web interface, go to Maintenance, Firmware Upgrade, and upload the firmware file.

What is the procedure for setting a custom ringtone on the GXP2160?

Upload the ringtone file via the phone's web interface under Maintenance, Ringtone, and select it in the phone's settings under Preferences.

How can I configure the BLF (Busy Lamp Field) keys on my GXP2160?

Access the phone's web interface, navigate to Settings, Programmable Keys, and configure the Multi-Purpose Keys with BLF extensions and details.

What should I do if the display on my GXP2160 is not working?

Check power connection, try a different power adapter, and ensure the phone is properly booting; if the issue persists, contact support.

How do I transfer a call using the Grandstream GXP2160?

During a call, press the Transfer button, dial the extension or number, and press Transfer again to complete.

Why is there no dial tone on my Grandstream GXP2160?

Ensure the handset is properly connected, check the volume settings, and verify the phone's registration and network connection.

How can I enable call waiting on my Grandstream GXP2160?

Access the phone's web interface, go to Settings, Call Features, and enable Call Waiting. Save settings and reboot if necessary.