Grandstream GXP2140 Quick Installation Guide

Grandstream GXP2140 IP Phone manual cover

Pages 39

Year 0

Language(s)

of 39

Grandstream GXP2140 IP Phone Specification

The Grandstream GXP2140 IP Phone is a feature-rich communication device designed for business environments, offering a blend of functionality and user-friendly interface. It features a 4.3-inch color LCD display, providing a clear and vibrant user interface for easy navigation and access to applications. The phone supports up to four SIP accounts, enabling users to manage multiple lines efficiently. It incorporates HD audio for both the handset and speakerphone, ensuring crystal-clear voice quality during calls.

For connectivity, the GXP2140 includes dual Gigabit Ethernet ports with integrated Power over Ethernet (PoE) support, facilitating fast network speeds and eliminating the need for additional power adapters. The device is Bluetooth-enabled, allowing for seamless connection with wireless headsets and mobile devices. Additionally, it features USB ports, offering further expansion options for peripherals and accessories.

The phone runs on Grandstream’s proprietary firmware, which supports a range of productivity-enhancing features such as call transfer, call waiting, call forwarding, and three-way conferencing. The GXP2140 also integrates with third-party applications, including weather and currency exchange services, enhancing its utility for business users. Security is addressed with support for a variety of encryption protocols, ensuring secure communication.

Customization is a key aspect, with the phone offering personalized ringtones, and support for custom wallpapers, allowing businesses to tailor the phone to their branding. The device is compatible with a range of SIP-based platforms, providing flexibility in deployment. Overall, the Grandstream GXP2140 IP Phone is designed to deliver a robust, secure, and flexible communication solution for modern businesses seeking to enhance their operational efficiency.

Grandstream GXP2140 IP Phone F.A.Q.

How do I set up a SIP account on the Grandstream GXP2140?

To set up a SIP account, access the web interface by typing the phone's IP address into a browser. Log in with the default credentials (admin/admin), navigate to 'Accounts', select an account, and fill in the SIP server and user credentials provided by your VoIP provider.

What should I do if my GXP2140 is not powering on?

Ensure the power adapter is properly connected to the phone and the power outlet. If using Power over Ethernet (PoE), verify that the Ethernet cable is connected to a PoE-capable switch or injector.

How can I perform a factory reset on the Grandstream GXP2140?

To perform a factory reset, press the 'Menu' button, navigate to 'System', select 'Factory Reset', and confirm the reset. Alternatively, access the web interface, go to 'Maintenance', and select 'Factory Reset'.

Can I use a Bluetooth headset with the GXP2140?

Yes, the GXP2140 has built-in Bluetooth support. Enable Bluetooth in the phone's settings, pair your Bluetooth headset, and set it as the audio device for calls.

How do I update the firmware on the Grandstream GXP2140?

Download the latest firmware from Grandstream's website. Access the phone's web interface, navigate to 'Maintenance', then 'Upgrade', and upload the firmware file. Alternatively, configure the phone for automatic updates via HTTP/TFTP.

What is the procedure for transferring a call on the GXP2140?

To transfer a call, press the 'Transfer' button during an active call, dial the extension or number to transfer to, and press 'Transfer' again to complete the transfer.

How can I configure voicemail on the Grandstream GXP2140?

Access the phone's web interface, navigate to 'Accounts', and enter the voicemail access number provided by your VoIP provider under 'Voice Mail User ID'. Save the settings.

What should I do if the GXP2140 has no dial tone?

Check the phone's connection to the network and power source. Verify that the SIP account is registered by accessing the status page via the web interface. Restart the phone if necessary.

How do I configure a speed dial on the GXP2140?

Press the 'Menu' button, navigate to 'Contacts', select 'Speed Dial', and assign a contact or number to a desired button. Alternatively, configure speed dials through the web interface under 'Phonebook'.

Why is the GXP2140 displaying incorrect time and date?

Ensure the correct time zone is set in the phone's settings. Access the web interface, navigate to 'Preferences', and verify the NTP server settings for automatic time updates.