Grandstream GXP1628 Quick Installation Guide

Grandstream GXP1628 IP Phone manual cover
Pages 29
Year 0
Language(s)
German de
English en
French fr
Italian it
Russian ru
Spanish sp
Chinese zh
Polish pl
Portuguese pt

Grandstream GXP1628 IP Phone Specification

The Grandstream GXP1628 IP Phone is a feature-rich communication device designed for small to medium-sized businesses, providing essential functionalities combined with powerful performance. This IP phone supports two SIP accounts, enabling simultaneous call handling, and offers dual-switched 10/100/1000 Mbps network ports, ensuring robust network connectivity and facilitating high-speed data transmission. The GXP1628 is equipped with a 132 x 48 pixel backlit graphical LCD display, delivering clear, user-friendly interface interactions and ensuring ease of navigation through its array of features.

HD wideband audio is supported both on the handset and speakerphone, ensuring superior voice quality and clear communications. The device is integrated with 8 dual-color line keys and 3 XML programmable context-sensitive soft keys, providing users with customization options to enhance productivity and streamline workflows. For increased efficiency, the phone supports 3-way conferencing, enabling effective collaboration between multiple parties.

In terms of network and security, the GXP1628 offers comprehensive support for a range of protocols, including SRTP and TLS for secure communications. It is also compatible with major SIP platforms and offers automated provisioning capabilities via TR-069 or XML config files, simplifying deployment and management. The phone supports PoE (Power over Ethernet), reducing cable clutter and ensuring a cleaner setup.

Additional features include personalized ringtones and music on hold, along with integration with web applications such as weather and currency exchange services. The Grandstream GXP1628 is designed to provide a reliable, high-quality, and user-friendly communication solution, making it an ideal choice for businesses seeking efficient and dependable office telephony.

Grandstream GXP1628 IP Phone F.A.Q.

How do I set up my Grandstream GXP1628 IP Phone for the first time?

To set up your Grandstream GXP1628, connect the handset and Ethernet cable to your network. Power on the device, access the web interface using the phone's IP address, and configure your SIP account under 'Accounts'.

How can I reset my Grandstream GXP1628 to factory settings?

To reset your GXP1628, press the 'Menu' button, navigate to 'System', select 'Factory Reset', and confirm the reset. This will erase all custom settings.

What should I do if my Grandstream GXP1628 does not register with the SIP server?

Ensure that your SIP settings are correctly configured, including the SIP server address, username, and password. Check your network connection and firewall settings to allow SIP traffic.

How can I update the firmware on my Grandstream GXP1628?

Access the phone's web interface via its IP address, navigate to 'Maintenance', select 'Upgrade', and follow the instructions to download and install the latest firmware.

How do I configure speed dial on my Grandstream GXP1628?

Press the 'Menu' button, go to 'Contacts', select 'Speed Dial', choose a line key, and assign a contact to it for one-touch dialing.

What could cause no dial tone on my Grandstream GXP1628?

Check the handset and cable connections. Verify the phone is properly registered with the SIP server and that there are no network issues.

How can I set up call forwarding on my Grandstream GXP1628?

Access the 'Menu', navigate to 'Call Features', select 'Call Forward', and configure your forwarding preferences for different conditions such as 'Busy', 'No Answer', or 'Always'.

How do I access voicemail on my Grandstream GXP1628?

Press the 'Message' button on your phone, enter your voicemail password when prompted, and follow the voice instructions to listen to your messages.

What can I do if my Grandstream GXP1628 has poor call quality?

Check your network for congestion or packet loss, ensure your phone has the latest firmware, and verify that your QoS settings prioritize voice traffic.

How do I configure a ring tone on my Grandstream GXP1628?

Press the 'Menu' button, go to 'Settings', select 'Basic Settings', then 'Ring Tone', and choose your preferred tone for different lines or contacts.