Bang Olufsen Beoplay EQ Quick Start Guide

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Quick Start Guide

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User's Guide

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Bang Olufsen Beoplay EQ Specification

The Bang & Olufsen Beoplay EQ is a premium set of true wireless earphones designed to deliver an exceptional audio experience through advanced acoustics combined with elegant design. These earphones feature Adaptive Active Noise Cancellation technology, which automatically adjusts the noise-canceling levels to suit the surrounding environment, providing an immersive listening experience free from external disruptions. The compact design is complemented by a snug, ergonomic fit, ensuring comfort during extended use.

Each earbud is equipped with a custom-designed 6.8 mm electro-dynamic driver, which delivers rich, detailed sound with deep bass and clear treble. The Beoplay EQ supports Bluetooth 5.2 for seamless connectivity and offers a stable connection with reduced latency. With a built-in microphone system featuring beamforming technology, the earphones ensure crystal-clear voice calls by effectively capturing and isolating the user's voice from background noise.

The Beoplay EQ boasts a robust battery life, offering up to 6.5 hours of playtime with noise cancellation activated, extending to 20 hours with the charging case. The sleek, anodized aluminum charging case supports both USB-C fast charging and Qi wireless charging, providing convenience and ease of use. The earphones are designed with intuitive touch controls, allowing users to manage playback, calls, and voice assistant functions effortlessly.

Crafted from high-quality materials, the Beoplay EQ embodies the sophisticated aesthetic and durability that Bang & Olufsen is renowned for. The earphones are also rated IP54 for dust and splash resistance, making them suitable for use in various environments. Overall, the Beoplay EQ combines cutting-edge technology with luxurious design, catering to audiophiles who seek both performance and style.

Bang Olufsen Beoplay EQ F.A.Q.

How do I pair my Beoplay EQ with a Bluetooth device?

To pair your Beoplay EQ with a Bluetooth device, ensure the earbuds are charged and turned on. Press and hold the touch surface on both earbuds for 3 seconds until the LED flashes blue. Search for 'Beoplay EQ' in your device's Bluetooth settings and select it to pair.

What should I do if my Beoplay EQ is not charging?

If your Beoplay EQ is not charging, ensure the charging case is connected to a power source with a functional cable. Check the charging connectors on both the case and earbuds for debris. If the issue persists, try resetting the earbuds or contact customer support.

How can I reset my Beoplay EQ to factory settings?

To reset your Beoplay EQ, place both earbuds in the charging case. Make sure the case has sufficient charge, then press and hold the button on the back of the case for about 10 seconds until the LED indicator flashes red.

How do I update the firmware on my Beoplay EQ?

To update the firmware, download the Bang & Olufsen app on your smartphone, pair it with your Beoplay EQ, and follow the prompts to check for and install any available firmware updates.

What is Active Noise Cancellation and how do I activate it on the Beoplay EQ?

Active Noise Cancellation (ANC) reduces ambient sound. To activate ANC on your Beoplay EQ, tap the left earbud once. You can also customize ANC settings through the Bang & Olufsen app.

Why is the sound quality poor on my Beoplay EQ?

Poor sound quality can be due to a low battery, connection issues, or improper earbud fit. Ensure a secure fit, check the Bluetooth connection, and charge the earbuds fully. If problems persist, reset the earbuds or update firmware.

How can I control playback on my Beoplay EQ earbuds?

You can control playback by tapping the touch surface on the Beoplay EQ earbuds. Single tap to play/pause, double tap the right earbud to skip forward, and double tap the left earbud to skip backward.

Can I use only one earbud at a time with the Beoplay EQ?

Yes, you can use either the left or right earbud independently by simply removing one from the case and connecting it to your device. The earbud will function in mono mode.

What should I do if my Beoplay EQ keeps disconnecting from my device?

If your Beoplay EQ keeps disconnecting, try resetting the Bluetooth connection by forgetting the device in your Bluetooth settings and re-pairing. Ensure the earbuds and device are within close range and free from obstructions.

How do I maintain and clean my Beoplay EQ?

To maintain your Beoplay EQ, regularly clean the earbuds and case using a soft, dry cloth. Avoid using liquids or abrasive materials. Ensure the charging contacts are free of debris and store the earbuds in the case when not in use.