Contents

Safety and use
- Radio waves
  - Licenses
  - General information
- 1 Your mobile
  - 1.1 Keys and connectors
  - 1.2 Getting started
  - 1.3 Home screen
- 2 Text input
  - 2.1 Using the onscreen keyboard
  - 2.2 Text editing
- 3 Phone, Call logs and Contacts
  - 3.1 Phone
  - 3.2 Call logs
  - 3.3 Contacts
- 4 Messages
  - 4.1 Write a new message
  - 4.2 Manage messages
- 5 Multimedia applications
  - 5.1 Camera
  - 5.2 Gallery
  - 5.3 Music
- 6 Calendar and Clock
  - 6.1 Calendar
  - 6.2 Clock
  - 7 Others
  - 7.1 Other applications
  - 8 Google applications
  - 8.1 Google Go
  - 8.2 Gmail
  - 8.3 Maps
  - 8.4 YouTube
  - 8.5 Play Store
  - 8.6 Duo
  - 8.7 Gallery
  - 8.8 Assistant
  - 8.9 Files
  - 9 Settings
  - 9.1 Network & internet
  - 9.2 Bluetooth & device connection
  - 9.3 Display
  - 9.4 Home screen & wallpapers
  - 9.5 Sound
  - 9.6 Advanced features
  - 9.7 Smart Manager
  - 9.8 Security
  - 9.9 Location
  - 9.10 Privacy
  - 9.11 Apps
  - 9.12 Storage
  - 9.13 Accounts
  - 9.14 Digital Wellbeing & parental controls
  - 9.15 Google
  - 9.16 Accessibility
  - 9.17 System
  - 10 Making the most of your phone
  - 10.1 System Upgrade
  - 11 Accessories
  - 12 Troubleshooting
  - 13 Specifications

Alcatel 5002S 1B User's Manual

Pages 57

Year 2020

Language(s)

of 57

Alcatel 5002S 1B Specification

The Alcatel 5002S 1B is a budget-friendly smartphone designed for users seeking essential functionality and reliability. It features a 5.5-inch HD+ display with a resolution of 720 x 1440 pixels, offering a clear and bright viewing experience suitable for everyday tasks. The device is powered by a quad-core MediaTek Helio A22 processor, ensuring smooth performance for basic applications and multitasking. It comes equipped with 2GB of RAM and 32GB of internal storage, which can be expanded via a microSD card slot to accommodate additional media and apps.

The Alcatel 5002S 1B runs on Android 10 (Go edition), providing an optimized operating system experience tailored for devices with limited hardware resources. This ensures efficient use of the available processing power and memory, allowing for a responsive user experience even with lighter hardware. The smartphone includes a 13MP rear camera with LED flash for capturing everyday moments, and a 5MP front-facing camera for selfies and video calls.

Connectivity options include 4G LTE support, Wi-Fi, Bluetooth, and GPS, ensuring reliable access to networks and location services. The device is powered by a 3000mAh non-removable battery, providing sufficient battery life for a full day of typical usage. The Alcatel 5002S 1B also features a rear-mounted fingerprint sensor for added security, allowing users to quickly unlock their device. Its compact and lightweight design makes it easy to handle and carry, making it an ideal choice for those seeking a straightforward smartphone experience without unnecessary complexity.

Alcatel 5002S 1B F.A.Q.

How do I perform a factory reset on the Alcatel 5002S 1B?

To perform a factory reset on the Alcatel 5002S 1B, go to 'Settings' > 'System' > 'Reset options' > 'Erase all data (factory reset)'. Confirm your selection and the phone will reset to factory settings.

What should I do if my Alcatel 5002S 1B won't charge?

If your Alcatel 5002S 1B won't charge, try using a different charging cable and adapter. Ensure the charging port is clean and free of debris. If the problem persists, consider consulting a technician.

How can I extend the battery life of my Alcatel 5002S 1B?

To extend battery life, reduce screen brightness, disable unused apps running in the background, and turn off connectivity features like Wi-Fi and Bluetooth when not in use.

How do I update the software on my Alcatel 5002S 1B?

To update the software, navigate to 'Settings' > 'System' > 'Advanced' > 'System update'. If an update is available, follow the on-screen instructions to install it.

What are some common troubleshooting steps for connectivity issues on the Alcatel 5002S 1B?

For connectivity issues, try restarting your device, toggling airplane mode on and off, or resetting network settings by going to 'Settings' > 'System' > 'Reset options' > 'Reset Wi-Fi, mobile & Bluetooth'.

How can I free up storage space on my Alcatel 5002S 1B?

To free up storage space, delete unused apps, clear cache data, and move media files to an external SD card if supported.

How do I take a screenshot on the Alcatel 5002S 1B?

To take a screenshot, press and hold the power button and the volume down button simultaneously until you see a confirmation on the screen.

What can I do if my Alcatel 5002S 1B is running slowly?

If your phone is running slowly, try closing unused apps, clearing the app cache, restarting the device, or performing a system update if available.

How can I secure my Alcatel 5002S 1B?

Secure your device by setting a strong screen lock, enabling find my device, and installing security updates regularly. Avoid downloading apps from unknown sources.

How do I transfer data from my old phone to my Alcatel 5002S 1B?

Use the 'Phone Clone' app or a similar application to transfer data. Ensure both devices are connected to the same Wi-Fi network and follow the app instructions to complete the transfer.