Contents

Safety and use
- Radio waves
  - Licenses
  - General information
- 1 Your mobile
  - 1.1 Keys and connectors
  - 1.2 Getting started
  - 1.3 Home screen
- 2 Text input
  - 2.1 Using the onscreen keyboard
  - 2.2 Text editing
- 3 Phone, Call logs and Contacts
  - 3.1 Phone
  - 3.2 Call logs
  - 3.3 Contacts
- 4 Messages
  - 4.1 Write a new message
  - 4.2 Manage messages
- 5 Multimedia applications
  - 5.1 Camera
  - 5.2 Gallery
  - 5.3 Music
- 6 Calendar and Clock
  - 6.1 Calendar
  - 6.2 Clock
  - 7 Others
  - 7.1 Other applications
  - 8 Google applications
  - 8.1 Google Go
  - 8.2 Gmail
  - 8.3 Maps
  - 8.4 YouTube
  - 8.5 Play Store
  - 8.6 Duo
  - 8.7 Gallery
  - 8.8 Assistant
  - 8.9 Files
  - 9 Settings
  - 9.1 Network & internet
  - 9.2 Bluetooth & device connection
  - 9.3 Display
  - 9.4 Home screen & wallpapers
  - 9.5 Sound
  - 9.6 Advanced features
  - 9.7 Smart Manager
  - 9.8 Security
  - 9.9 Location
  - 9.10 Privacy
  - 9.11 Apps
  - 9.12 Storage
  - 9.13 Accounts
  - 9.14 Digital Wellbeing & parental controls
  - 9.15 Google
  - 9.16 Accessibility
  - 9.17 System
  - 10 Making the most of your phone
  - 10.1 System Upgrade
  - 11 Accessories
  - 12 Troubleshooting
  - 13 Specifications

Alcatel 5002L 1B User's Manual

Pages 56

Year 2020

Language(s)

of 56

Alcatel 5002L 1B Specification

The Alcatel 5002L 1B is a budget-friendly smartphone designed to offer essential features for everyday use. It is equipped with a 5.5-inch HD+ display, providing a resolution of 720 x 1440 pixels, which ensures clear and vibrant visuals. The device is powered by a MediaTek Helio A22 quad-core processor, clocked at 2.0 GHz, paired with 2 GB of RAM. This combination allows for smooth performance for basic tasks and applications.

Storage capacity for the Alcatel 5002L 1B stands at 32 GB of internal memory, expandable via microSD card up to 128 GB, offering ample space for apps, photos, and media. The smartphone operates on the Android 10 (Go edition) platform, optimized for efficient performance and tailored for entry-level devices.

In terms of photography, the Alcatel 5002L 1B features a single 8 MP rear camera with LED flash, capable of capturing decent photos in various lighting conditions. The front-facing camera is 5 MP, suitable for selfies and video calls. The device supports 4G LTE connectivity, ensuring reliable communication and internet access.

The phone is powered by a 3000 mAh non-removable battery, providing adequate life for a full day of moderate use. Additional features include Wi-Fi, Bluetooth 4.2, GPS, and a 3.5mm headphone jack. Its design is characterized by a lightweight plastic body, available in various colors, making it both practical and aesthetically pleasing for users seeking functionality without high costs.

Alcatel 5002L 1B F.A.Q.

How do I perform a factory reset on my Alcatel 5002L 1B?

To perform a factory reset, go to Settings > System > Reset Options > Erase all data (factory reset). Confirm the action and wait for the device to reset.

What should I do if my Alcatel 5002L 1B won't turn on?

Ensure the battery is charged by connecting to a power source. If it still doesn't turn on, try holding the power button for 10 seconds. If the issue persists, consider a hardware inspection.

How can I improve the battery life of my Alcatel 5002L 1B?

Reduce screen brightness, turn off unused apps running in the background, and disable features like Bluetooth and GPS when not in use.

How do I insert a SIM card into the Alcatel 5002L 1B?

Locate the SIM card slot, usually on the side of the device. Use a SIM ejector tool to open the tray, place the SIM card in the tray, and reinsert it into the device.

What can I do if my Alcatel 5002L 1B is running slow?

Clear cache and unnecessary files, uninstall unused apps, and ensure the system software is up to date. Restarting the device can also help improve performance.

How do I connect my Alcatel 5002L 1B to a Wi-Fi network?

Go to Settings > Network & Internet > Wi-Fi. Turn on Wi-Fi, select your network from the list, and enter the password if required.

How can I take a screenshot on my Alcatel 5002L 1B?

Press and hold the Power button and the Volume Down button simultaneously until you see a confirmation on the screen.

What should I do if the touchscreen on my Alcatel 5002L 1B is unresponsive?

Restart your device by holding the power button until it turns off. If the problem continues, check for system updates or perform a factory reset as a last resort.

How can I transfer files between my Alcatel 5002L 1B and a computer?

Connect your phone to the computer using a USB cable. Select 'File Transfer' mode on your phone, then you can drag and drop files between devices.

How do I update the software on my Alcatel 5002L 1B?

Go to Settings > System > Advanced > System Update. Check for updates and follow the on-screen instructions to download and install any available updates.