Contents

Safety and use
- Radio waves
  - Licences
  - General information
- 1 Your mobile
  - 1.1 Keys and connectors
  - 1.2 Getting started
  - 1.3 Home screen
- 2 Text input
  - 2.1 Using the onscreen keyboard
  - 2.2 Text editing
- 3 Phone, Call logs and Contacts
  - 3.1 Phone
  - 3.2 Call logs
  - 3.3 Contacts
- 4 Messages
  - 4.1 Write a new message
  - 4.2 Manage messages
- 5 Multimedia applications
  - 5.1 Camera
  - 5.2 Gallery
  - 5.3 Music
- 6 Calendar and Clock
  - 6.1 Calendar
  - 6.2 Clock
  - 7 Others
  - 7.1 Support Centre
  - 7.2 Other applications
  - 8 Google applications
  - 8.1 Google Go
  - 8.2 Gmail
  - 8.3 Maps
  - 8.4 YouTube
  - 8.5 Play Store
  - 8.6 Duo
  - 8.7 Gallery
  - 8.8 Assistant
  - 8.9 Files
  - 9 Settings
  - 9.1 Network & internet
  - 9.2 Bluetooth & device connection
  - 9.3 Display
  - 9.4 Home screen & wallpapers
  - 9.5 Sound
  - 9.6 Advanced features
  - 9.7 Smart Manager
  - 9.8 Security
  - 9.9 Location
  - 9.10 Privacy
  - 9.11 Apps
  - 9.12 Storage
  - 9.13 Accounts
  - 9.14 Digital Wellbeing & parental controls
  - 9.15 Google
  - 9.16 Accessibility
  - 9.17 System
  - 10 Making the most of your phone
  - 10.1 FOTA Upgrade
  - 11 Accessories
  - 12 Warranty
  - 13 Troubleshooting
  - 14 Specifications

Alcatel 5002H 1B User's Manual

Pages 60

Year 2020

Language(s)

of 60

Alcatel 5002H 1B Specification

The Alcatel 5002H 1B is a budget-friendly smartphone designed to offer essential features with reliable performance. It is powered by a Quad-core 1.3 GHz Cortex-A53 processor, paired with a MediaTek MT6739 chipset, which ensures efficient handling of basic tasks and applications. The device comes with 2GB of RAM and 16GB of internal storage, expandable via a microSD card slot, providing ample space for essential apps and media. The smartphone features a 5.5-inch IPS LCD display with a resolution of 720 x 1440 pixels, offering decent clarity and color reproduction for everyday use.

The Alcatel 5002H 1B is equipped with a 13 MP rear camera that supports autofocus and LED flash, enabling users to capture clear and vibrant photos in various lighting conditions. The device also includes a 5 MP front-facing camera for selfies and video calls. The smartphone runs on Android 10 (Go edition), a streamlined version of Android designed for devices with limited hardware capabilities, ensuring smooth and responsive user experience.

In terms of connectivity, the Alcatel 5002H 1B supports 4G LTE, Wi-Fi, Bluetooth 4.2, and GPS, covering all essential wireless communication needs. The device is powered by a 3000 mAh battery, which provides a satisfactory battery life for daily use. It includes a micro USB 2.0 port for charging and data transfer. The Alcatel 5002H 1B is designed with practicality in mind, offering a compact and lightweight build, making it comfortable to handle and easy to carry. The combination of its features makes it an ideal choice for users seeking an affordable smartphone without compromising on essential functionalities.

Alcatel 5002H 1B F.A.Q.

How do I perform a factory reset on my Alcatel 5002H 1B?

To perform a factory reset on your Alcatel 5002H 1B, go to Settings > System > Reset options > Erase all data (factory reset). Confirm your selection and wait for the device to restart.

What should I do if my Alcatel 5002H 1B is not charging properly?

First, check the charging cable and adapter for any damage. Try using a different charger and outlet. If the problem persists, clean the charging port and ensure there is no debris blocking the connection.

How can I improve battery life on my Alcatel 5002H 1B?

To improve battery life, reduce screen brightness, disable unnecessary background apps, turn off Bluetooth and Wi-Fi when not in use, and enable battery saver mode through the settings menu.

Why is my Alcatel 5002H 1B running slowly and how can I fix it?

Clear your device's cache by going to Settings > Storage > Cached data. You can also uninstall unused apps and restart your device regularly to improve performance.

How can I update the software on my Alcatel 5002H 1B?

To update the software, go to Settings > System > Software update > Check for updates. If an update is available, follow the on-screen instructions to download and install it.

What is the correct way to insert a SIM card into the Alcatel 5002H 1B?

Power off the device and locate the SIM card slot. Use a SIM ejector tool to open the slot, then carefully place the SIM card in the tray with the gold contacts facing down. Insert the tray back into the slot.

How do I set up a Wi-Fi connection on my Alcatel 5002H 1B?

Go to Settings > Network & internet > Wi-Fi. Toggle Wi-Fi on, select your network from the list, and enter the password if required. Tap Connect.

Can I expand the storage on my Alcatel 5002H 1B?

Yes, you can expand the storage by inserting a microSD card into the designated slot. Ensure the card is properly inserted and formatted for use with the device.

How do I take a screenshot on the Alcatel 5002H 1B?

Press and hold the Power and Volume Down buttons simultaneously until the screen flashes, indicating that a screenshot has been taken. You can access it in the Photos app.

What can I do if my Alcatel 5002H 1B keeps disconnecting from Wi-Fi?

Ensure your router is working properly and within range. Forget the network by going to Settings > Network & internet > Wi-Fi, selecting the network, and tapping Forget. Reconnect by selecting the network again and entering the password.