Contents

Safety and use
- Radio waves
  - Licenses
  - General information
- 1 Your mobile
  - 1.1 Keys and connectors
  - 1.2 Getting started
  - 1.3 Home screen
- 2 Text input
  - 2.1 Using the onscreen keyboard
  - 2.2 Text editing
- 3 Phone, Call logs and Contacts
  - 3.1 Phone
  - 3.2 Call logs
  - 3.3 Contacts
- 4 Messages
  - 4.1 Write a new message
  - 4.2 Manage messages
- 5 Multimedia applications
  - 5.1 Camera
  - 5.2 Gallery
  - 5.3 Music
- 6 Calendar and Clock
  - 6.1 Calendar
  - 6.2 Clock
  - 7 Others
  - 7.1 Support Centre
  - 7.2 Other applications
  - 8 Google applications
  - 8.1 Google Go
  - 8.2 Gmail
  - 8.3 Maps
  - 8.4 YouTube
  - 8.5 Play Store
  - 8.6 Duo
  - 8.7 Gallery
  - 8.8 Assistant
  - 8.9 Files
  - 9 Settings
  - 9.1 Network & internet
  - 9.2 Bluetooth & device connection
  - 9.3 Display
  - 9.4 Home screen & wallpapers
  - 9.5 Sound
  - 9.6 Advanced features
  - 9.7 Smart Manager
  - 9.8 Security
  - 9.9 Location
  - 9.10 Privacy
  - 9.11 Apps
  - 9.12 Storage
  - 9.13 Accounts
  - 9.14 Digital Wellbeing & parental controls
  - 9.15 Google
  - 9.16 Accessibility
  - 9.17 System
  - 10 Making the most of your phone
  - 10.1 FOTA Upgrade
  - 11 Accessories
  - 12 Warranty
  - 13 Troubleshooting
  - 14 Specifications

Alcatel 5002A 1B User's Manual

Pages 58

Year 2020

Language(s)

of 58

Alcatel 5002A 1B Specification

The Alcatel 5002A 1B is a budget-friendly smartphone designed to deliver essential features with reliable performance. It is powered by a quad-core MediaTek MT6739 processor, ensuring smooth operation for everyday tasks and applications. The device runs on Android 10 (Go edition), which is optimized for entry-level smartphones, providing an efficient and user-friendly experience. The Alcatel 5002A 1B is equipped with a 5.5-inch HD+ display, offering a resolution of 720 x 1440 pixels, which ensures clear and vibrant visuals suited for multimedia consumption. It comes with 2GB of RAM and 16GB of internal storage, expandable via a microSD card slot, allowing users to store more apps, photos, and videos. The phone features a 13MP rear camera with LED flash, capable of capturing decent photos in various lighting conditions, and a 5MP front-facing camera for selfies and video calls. The device supports 4G LTE connectivity, providing fast internet access and improved call quality. It is powered by a 3000mAh removable battery, offering sufficient power to last through a day of moderate use. The Alcatel 5002A 1B includes connectivity options such as Wi-Fi, Bluetooth 4.2, GPS, and a 3.5mm headphone jack for audio needs. The phone's design incorporates a sleek and ergonomic form factor, making it comfortable to hold and use. Overall, the Alcatel 5002A 1B is a practical choice for users seeking a cost-effective smartphone that covers essential functionalities without compromising on performance.

Alcatel 5002A 1B F.A.Q.

How do I perform a factory reset on the Alcatel 5002A 1B?

To perform a factory reset on the Alcatel 5002A 1B, go to Settings > System > Reset options > Erase all data (factory reset). Confirm your choice and the phone will reset to its original state.

What should I do if my Alcatel 5002A 1B won't charge?

First, check the charging cable and adapter for any damage. Try using a different power source and clean the charging port. If the issue persists, contact customer support for further assistance.

How can I extend the battery life of my Alcatel 5002A 1B?

To extend battery life, reduce screen brightness, limit background app activity, and enable battery saver mode. Regularly update apps and the system software to ensure optimal performance.

Why is my Alcatel 5002A 1B running slow and how can I fix it?

Clear cache and unnecessary apps to free up space. Restart the device to refresh system resources. If the issue continues, consider a factory reset after backing up important data.

How do I update the software on my Alcatel 5002A 1B?

To update the software, go to Settings > System > Advanced > System update. If an update is available, follow the on-screen instructions to download and install it.

What steps should I take if my Alcatel 5002A 1B's screen is unresponsive?

Try restarting the device by holding the power button. If the screen remains unresponsive, perform a soft reset by removing the battery (if possible) and reinserting it.

How can I transfer data from my old phone to the Alcatel 5002A 1B?

Use the phone's built-in transfer tool or a third-party app like Google Drive or Bluetooth to transfer contacts, photos, and other data. Ensure both devices are connected to the same Wi-Fi network for a seamless transfer.

How do I set up a Wi-Fi connection on the Alcatel 5002A 1B?

Go to Settings > Network & Internet > Wi-Fi. Turn on Wi-Fi and select your network from the list. Enter the password if prompted and connect to the network.

What is the process to insert a SIM card into the Alcatel 5002A 1B?

Power off the device, locate the SIM card tray on the side, and use the provided ejector tool to open it. Place the SIM card in the tray and reinsert it into the phone. Power on the device to detect the SIM card.

How can I back up my data on the Alcatel 5002A 1B?

To back up data, go to Settings > System > Backup, and enable Google backup. You can also use third-party apps or transfer important files to a computer via USB.