Sony WI-XB400 Operating Instructions

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Year 2019

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Sony WI-XB400 Specification

The Sony WI-XB400 is a pair of wireless in-ear headphones designed to deliver enhanced audio performance, particularly with an emphasis on bass, as part of Sony's Extra Bass series. These headphones incorporate 12mm driver units that provide a punchy and rhythmic bass response while maintaining clarity across a wide frequency range. The WI-XB400 connects via Bluetooth technology, offering a seamless wireless experience with quick pairing capabilities. The design features a lightweight, behind-the-neck style that ensures comfort and ease of wear, complemented by magnetic earbuds that snap together to prevent tangling when not in use.

The battery life of the WI-XB400 is engineered for prolonged use, providing up to 15 hours of playback on a single charge. Additionally, the headphones support quick charging, allowing for up to 60 minutes of playback from just a 10-minute charge, ensuring minimal downtime. The control buttons located on the neckband enable easy management of music playback, volume adjustments, and hands-free calling, thanks to the built-in microphone. The Sony WI-XB400 is compatible with voice assistants, offering users the convenience of voice control for hands-free operation. Weighing approximately 21 grams, these headphones are portable and ideal for everyday use, making them a versatile choice for users seeking an engaging audio experience on the go.

Sony WI-XB400 F.A.Q.

How do I pair my Sony WI-XB400 with a Bluetooth device?

To pair your WI-XB400 with a Bluetooth device, first ensure the headset is turned off. Press and hold the power button for about 7 seconds until the indicator starts flashing blue and red. This indicates pairing mode. On your Bluetooth device, search for and select "WI-XB400" to connect.

What should I do if my WI-XB400 is not charging?

If your WI-XB400 is not charging, ensure the charging cable and adapter are functioning properly by testing them with another device. Clean the charging port on the headphones to remove any debris. If the issue persists, try using a different USB cable or power source.

How can I reset my Sony WI-XB400 headphones?

To reset the WI-XB400 headphones, press and hold both the power button and the play/call button simultaneously for about 7 seconds until the indicator flashes blue four times. This will reset the headphones to factory settings.

How do I check the battery level on my WI-XB400?

To check the battery level of your WI-XB400, press the power button quickly while the headphones are turned on. The indicator light will flash, and a voice prompt will announce the approximate battery level.

What is the best way to clean and maintain my WI-XB400 headphones?

To clean your WI-XB400 headphones, gently wipe the exterior with a soft, dry cloth. Avoid using any chemicals or abrasive materials. Regularly inspect and clean the earbud tips to ensure optimal sound quality.

Can I use my WI-XB400 headphones in the rain?

The WI-XB400 headphones are not waterproof or water-resistant. It is recommended to avoid using them in the rain or exposing them to moisture to prevent damage.

How can I improve the Bluetooth connection stability on my WI-XB400?

To improve Bluetooth connection stability, keep your WI-XB400 and connected device within the recommended range, avoiding obstacles like walls and metal objects. Ensure there are no other devices causing interference nearby. Updating the firmware of both the headphones and your device may also help.

What should I do if my WI-XB400 is not producing sound?

If your WI-XB400 is not producing sound, check the volume level on both the headphones and the connected device. Ensure the device is not muted. Confirm that the headphones are properly connected via Bluetooth. Restart the headphones and the device if the problem persists.

How can I enable multipoint connection on my WI-XB400?

The WI-XB400 does not support multipoint connection, meaning it cannot be connected to two devices simultaneously. You need to disconnect from one device before connecting to another.

Is it possible to replace the battery in my WI-XB400 headphones?

The battery in the WI-XB400 is built-in and not user-replaceable. If you experience battery issues, it is recommended to contact Sony support or an authorized service center for assistance.