Sony WH-1000XM2 Operating Instructions

Sony WH-1000XM2 manual cover
Pages 1
Year 2017
Language(s)
English en

Sony WH-1000XM2 Specification

The Sony WH-1000XM2 is a premium over-ear wireless headphone set renowned for its superior noise-canceling capabilities and high-resolution audio performance. It employs Sony's proprietary Adaptive Sound Control, which automatically adjusts the sound settings based on the user's activity and environment, providing an optimal listening experience. The headphones feature a 40mm dynamic driver unit that delivers clear and precise sound across a wide frequency range, ensuring exceptional audio quality.

The WH-1000XM2 supports LDAC, SBC, and AAC codecs, which allow for high-quality wireless audio streaming from compatible devices. Its Digital Sound Enhancement Engine (DSEE HX) upscales compressed music files, restoring the high-range sound lost in compression to produce a more comprehensive listening experience. The headphones offer a long battery life of up to 30 hours with noise cancellation activated and can be quickly charged to provide up to 70 minutes of playback with just a 10-minute charge.

Ergonomically designed for comfort, the WH-1000XM2 features plush ear cushions and a lightweight design, making them suitable for extended use. The touch-sensitive ear cup controls allow users to easily manage playback, volume, calls, and access voice assistants. Connectivity options include Bluetooth and NFC, ensuring seamless pairing with a wide range of devices.

Additionally, the headphones come with a companion app that offers further customization, allowing users to tailor the sound profile and noise-canceling settings to their preferences. The WH-1000XM2 is compatible with both Android and iOS devices, ensuring versatility and ease of use across different platforms. With its blend of advanced technology, superior sound quality, and user-friendly features, the Sony WH-1000XM2 remains a top choice for audiophiles and casual listeners alike.

Sony WH-1000XM2 F.A.Q.

How do I pair my Sony WH-1000XM2 with a Bluetooth device?

To pair your headphones, turn them on by holding the power button. Activate Bluetooth on your device, then select 'WH-1000XM2' from the list of available devices.

What should I do if my headphones are not connecting via Bluetooth?

Ensure your headphones are in pairing mode and close to the device. Check if the device's Bluetooth is on, and remove any previously paired devices if necessary. Restart both the headphones and the device.

How do I reset the Sony WH-1000XM2 headphones?

To reset, turn off the headphones, then hold the power button and the noise-cancellation button simultaneously for about 7 seconds until the LED flashes blue four times.

How can I update the firmware on my Sony WH-1000XM2?

Use the 'Sony Headphones Connect' app on your smartphone. Connect your headphones to the app, and it will prompt you if a firmware update is available. Follow the on-screen instructions to update.

What is the best way to clean my Sony WH-1000XM2 headphones?

Use a soft, dry cloth to wipe the exterior. Avoid using water or cleaning solutions. For the ear pads, gently wipe them with a slightly damp cloth if necessary, and let them air dry completely.

How can I improve the battery life of my WH-1000XM2 headphones?

To extend battery life, turn off noise cancellation when not needed, lower the volume, and disconnect Bluetooth when not in use. Regularly update the firmware for optimal performance.

Why is the sound quality poor during a call on my WH-1000XM2?

Ensure the headphones are charged and within range of the device. Check for interference from other devices, and ensure the microphone is not obstructed. Updating the firmware may also help resolve quality issues.

Can I use my Sony WH-1000XM2 while charging?

No, the headphones cannot be used while charging. Ensure they are fully charged before use for uninterrupted listening.

How do I activate the noise-cancelling feature on my WH-1000XM2?

Press the noise cancellation button on the left earcup to activate or deactivate the feature. You can adjust the level of noise cancellation using the 'Sony Headphones Connect' app.

What should I do if my WH-1000XM2 headphones are not charging?

Check the charging cable and adapter for any damage. Ensure the USB port is clean and free of debris. Try using a different cable or adapter, and connect to a known working power source. If the problem persists, contact Sony support.