Sony WF-1000XM4 Operating Instructions

To pair the Sony WF-1000XM4 with your smartphone, first ensure the earbuds are in the charging case. Open the case and press and hold the button on the case until the indicator light starts flashing blue. On your smartphone, enable Bluetooth and select "WF-1000XM4" from the list of available devices.
If one of your earbuds isn't charging, first ensure that the charging contacts on both the earbud and the case are clean and free of debris. Try placing the earbud back into the case and closing the lid securely. If the issue persists, try resetting the earbuds or contact Sony support for further assistance.
To reset the Sony WF-1000XM4, ensure the earbuds are in the charging case. Open the case and press and hold the button on the case for about 15 seconds until the indicator light flashes red. This will reset the earbuds to factory settings.
The Sony WF-1000XM4 has an IPX4 rating, which means they are water-resistant and can handle splashes and sweat. However, they are not waterproof, so it is not recommended to use them in heavy rain or submerge them in water.
To update the firmware of the Sony WF-1000XM4, install the "Sony | Headphones Connect" app on your smartphone. Connect your earbuds to the app, and it will prompt you if a firmware update is available. Follow the on-screen instructions to complete the update.
To clean the Sony WF-1000XM4, use a soft, dry cloth to wipe the earbuds and the charging case. For the ear tips, remove them from the earbuds and rinse them with water, then let them air dry completely before reattaching. Avoid using alcohol or any chemical cleaners.
To improve noise cancellation, ensure that the earbuds fit snugly in your ears. Use the "Sony | Headphones Connect" app to calibrate the noise-canceling settings and adjust the ambient sound control. Additionally, try using different sizes of ear tips for a better fit.
The Sony WF-1000XM4 supports touch controls such as tapping to play/pause music, double-tapping to skip tracks, and holding to activate noise-canceling or ambient sound modes. You can customize these controls using the "Sony | Headphones Connect" app.
To check the battery level of the Sony WF-1000XM4, open the "Sony | Headphones Connect" app where the battery level for each earbud and the charging case will be displayed. You can also check the battery status through your device's Bluetooth settings.
If the sound quality is poor, ensure that the earbuds fit properly in your ears and that the ear tips form a good seal. Check the Bluetooth connection for interference and try adjusting the sound settings in the "Sony | Headphones Connect" app. If the issue persists, try resetting the earbuds.