Sony MDR-AS800AP Operating Instructions

To clean your Sony MDR-AS800AP earbuds, gently wipe them with a soft, dry cloth. Avoid using alcohol or any abrasive materials. For ear tips, remove them and wash with mild soapy water, making sure they are completely dry before reattaching. Regular cleaning helps maintain sound quality and hygiene.
If sound is not coming from one earbud, check if the audio source is mono. Ensure the earbud is clean and not blocked by debris. Try testing them with another device to rule out a device-specific issue. If the problem persists, it could be a hardware issue that needs professional repair.
To improve the fit, use the appropriate size of hybrid silicone ear tips provided with your headphones. Ensure the arc supporters are properly positioned inside your outer ear. This ensures a secure fit even during vigorous activities.
Check if the microphone is blocked by dirt or debris and clean it gently. Confirm that the earphones are securely connected to the device. Test the microphone with a different device to identify if it's a compatibility issue. If it still doesn’t work, consider contacting Sony support.
Yes, you can use the Sony MDR-AS800AP with gaming consoles that have a 3.5mm audio jack. However, functionality might be limited to audio only, as some consoles may not support in-line microphone features.
To prevent cable tangling, regularly wind your headphone cables loosely and use a cable clip or tie. Avoid cramming them into tight spaces. Storing them in a soft pouch when not in use can also help maintain cable integrity.
The Sony MDR-AS800AP is designed to be water-resistant and can handle sweat and light rain, making them suitable for exercise. However, they should not be submerged in water or exposed to heavy moisture.
To replace the ear tips, gently pull the existing tip from the earbud. Align the new tip with the earbud's nozzle and push it on until it is securely in place. Ensure a tight fit to maintain sound quality and comfort.
First, ensure that the earbuds are fully plugged into the smartphone's headphone jack. Restart the smartphone and try again. Check for any lint or debris in the headphone jack which might be causing a poor connection.
Yes, the in-line remote of the Sony MDR-AS800AP supports voice commands on compatible devices. Simply press and hold the call button to activate voice assistants like Siri or Google Assistant.