Sennheiser SP 20 Quick Guide

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Sennheiser SP 20 Specification

The Sennheiser SP 20 is a compact, portable speakerphone designed for business professionals seeking high-quality audio conferencing capabilities. It offers seamless integration with both PC and mobile devices, making it suitable for a variety of communication needs. The device features dual connectivity options, supporting both USB and 3.5mm jack inputs, which enable easy connection to computers and smartphones. Its plug-and-play functionality ensures hassle-free setup and operation.

The SP 20 is equipped with Sennheiser’s renowned audio technology, delivering exceptional sound quality for both speech and multimedia applications. It boasts an omni-directional microphone that captures clear audio from all directions, ensuring that every participant’s voice is heard without distortion. The speakerphone is also designed with a high-quality speaker that provides natural, dynamic sound, enhancing the overall conferencing experience.

In terms of design, the Sennheiser SP 20 is sleek and portable, featuring a compact form factor that makes it easy to carry and store. It includes intuitive controls for call management, such as answer/end calls, volume adjustment, and mute functions, all accessible via illuminated touch buttons. The device is powered via USB, eliminating the need for batteries or separate power adapters, which adds to its convenience.

Additionally, the SP 20 is certified for Skype for Business, ensuring compatibility with leading UC platforms. This certification guarantees optimized performance and integration with professional communication environments. Overall, the Sennheiser SP 20 is an ideal solution for professionals seeking reliable, high-quality audio conferencing on-the-go, combining convenience, superior sound, and robust compatibility in one compact package.

Sennheiser SP 20 F.A.Q.

How do I connect the Sennheiser SP 20 to my computer?

To connect the Sennheiser SP 20 to your computer, use the integrated USB cable. Plug the USB connector into a USB port on your computer, and the device should automatically be recognized and configured as a speakerphone.

What should I do if the Sennheiser SP 20 is not recognized by my computer?

Ensure that the USB cable is securely connected to both the SP 20 and your computer. Try using a different USB port. If the problem persists, check for any driver updates or restart your computer to refresh the connection.

How can I use the Sennheiser SP 20 for phone calls?

The SP 20 can be connected to a mobile phone via the 3.5mm jack or USB for VoIP calls. Select the SP 20 as your preferred audio device in your phone or VoIP application settings.

How do I update the firmware on the Sennheiser SP 20?

Currently, the Sennheiser SP 20 does not support direct firmware updates by the user. It is recommended to check with Sennheiser support for any product updates or enhancements.

What is the recommended maintenance routine for the Sennheiser SP 20?

Keep the SP 20 clean by wiping it with a soft, dry cloth. Avoid using liquids or harsh cleaners. Store it in a protective case when not in use to prevent dust accumulation and potential damage.

Why is there no sound coming from the Sennheiser SP 20?

Check the volume level on both the SP 20 and your connected device. Ensure that the mute button is not activated. Confirm that the SP 20 is selected as the audio output device in your system settings.

Can the Sennheiser SP 20 be used with multiple devices simultaneously?

The SP 20 can be connected to one device at a time via USB or the 3.5mm jack. To switch devices, disconnect from the current device and connect to the new one.

What should I do if the microphone on the Sennheiser SP 20 is not working?

Ensure that the microphone is not muted and that the SP 20 is selected as the input device in your system settings. Check the connection and restart your application or device if necessary.

How do I reset the Sennheiser SP 20 to factory settings?

The SP 20 does not have a factory reset option. If you encounter persistent issues, try reconnecting it to a different device or contact Sennheiser support for further assistance.

Is it possible to use the Sennheiser SP 20 with a Bluetooth device?

No, the Sennheiser SP 20 does not support Bluetooth connectivity. It can only be connected via USB or the 3.5mm audio jack.