Sennheiser CX Plus True Wireless CXPLUSTW1 C Instruction Manual
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To pair your Sennheiser CX Plus True Wireless earbuds, ensure they are charged and out of the case. Press and hold the touch control on both earbuds simultaneously until you hear a pairing prompt. Enable Bluetooth on your device and select 'CX Plus TW' from the list of available devices.
If your earbuds are not charging, first ensure that the charging case is connected to a power source and the charging cable is not damaged. Check that the earbuds are correctly seated in the charging case and that the case contacts are clean.
To reset your earbuds, place them in the charging case and ensure they are charging. Press and hold the touch control on both earbuds for about 10 seconds until the LED indicators flash red and blue, indicating a successful reset.
To update the firmware, download the Sennheiser Smart Control app on your smartphone. Connect the earbuds to your phone via Bluetooth, open the app, and follow the on-screen instructions to check for and install any available firmware updates.
Yes, you can use either the left or right earbud independently. Simply remove your desired earbud from the case and ensure it connects to your device. The other earbud can remain in the case or turned off.
If sound is only coming from one earbud, try placing both earbuds back in the charging case for a few seconds and then reconnect them to your device. Ensure that both earbuds are charged and check your device's audio balance settings.
You can control playback and calls with the touch controls: tap once to play/pause music or answer/end calls, tap twice to skip to the next track, tap three times to go back to the previous track, and touch and hold to activate your voice assistant.
To clean your earbuds, gently wipe the exterior with a soft, dry cloth. Use a dry cotton swab to clean the mesh grills. Avoid using liquids or inserting objects into the earbuds. Regularly check and clean the charging contacts on both the earbuds and the case.
The Sennheiser CX Plus True Wireless earbuds offer up to 8 hours of playtime on a single charge, with an additional 16 hours provided by the charging case, for a total of up to 24 hours.
To enable noise cancellation, ensure your earbuds are connected to your device. Use the Sennheiser Smart Control app to toggle Active Noise Cancellation (ANC) on or off, or use the touch control by tapping and holding the right earbud.