Goji G4IEBK13X Quick Start Guide

Turn on the headphones and ensure they are in pairing mode. On your Bluetooth device, go to settings and select the Goji G4IEBK13X from the list of available devices. Follow any additional prompts to complete the pairing process.
Ensure that the charging cable is securely connected to both the headphones and the power source. Check for any debris in the charging port. Try using a different cable or power source if available.
To reset the headphones, turn them off, then press and hold the power button for about 10 seconds until the LED indicator flashes. This indicates that the headphones have been reset.
The Goji G4IEBK13X headphones offer up to 8 hours of playback on a full charge, depending on the volume level and usage conditions.
Use a soft, dry cloth to gently wipe the exterior of the headphones. Avoid using any liquid or abrasive cleaners. For the ear cushions, you can use a slightly damp cloth and wipe them dry immediately after cleaning.
Ensure that the headphones are properly paired with your device and that the volume is set to an adequate level. Check for any Bluetooth interference or move closer to the device. Updating the device's firmware may also improve sound quality.
Yes, the Goji G4IEBK13X headphones are designed to be lightweight and comfortable, making them suitable for light exercise. However, they are not water-resistant, so avoid using them in heavy rain or during intense workouts where sweat could be an issue.
Ensure no obstacles or walls are between the headphones and the Bluetooth device. Keep other electronic devices that may cause interference at a distance. Make sure the headphones and device are running the latest firmware versions.
Check if the earbud is fully charged and clean any debris from the mesh. Try resetting the headphones or re-pairing them with your device. If the problem persists, contact Goji customer support for assistance.
Visit the Goji website or contact customer support to see if there are any available firmware updates. Follow the provided instructions to download and install the updates, usually through a connected app or software.