Contents

Owners Information Manual
- A09033
- Fig. 1 Unit PGR5
  - Safety Considerations
    - 1. Do not turn off the electrical power to unit without first turning off the gas supply.
    - 2. Before attempting to start the gas heating section, familiarize yourself with all the procedures that must be followed.
  - Unit Introduction
    - Starting or Shutting Off Unit
      - 1. Set the temperature selector on room thermostat to the lowest temperature setting and set system switch to HEAT.
      - 2. Close the external manual gas shutoff valve.
      - 3. Turn off the electrical supply to the unit.
      - 4. Remove the control access panel with a 5/16-in. nut driver. (See Fig. 2.)
      - Fig. 2 Unit Access Panel
        
        5. Move the selector switch on the internal gas valve to the OFF position and wait 5 minutes.
        
        6. Move the selector switch on the internal gas valve to the ON position.
        
        7. Replace the control access panel.
        
        8. Turn on the electrical supply to unit.
        
        9. Open the external manual gas shutoff valve.
        
        10. Set the temperature selector on room thermostat slightly above room temperature to start unit. The induced-draft combustion air fan will start. Main gas valve will open and main burners should ignite within 25 seconds. If the burner does not ligh...
        
        11. Set the temperature selector on room thermostat to desired setting.
        
        1. If the main burners fail to light, or the blower fails to start, shut down gas heating section and call your dealer for service.
        
        2. Never attempt to manually light the main burners on unit with a match, lighter, or any other flame. If the electric sparking device fails to light the main burners, refer to the following shutdown procedures, then call your dealer as soon as possible
      - Fig. 3 Gas Heating/Electric Cooling Unit with Access Panel Removed
    - To shut off unit gas heat:
      - 1. Set the temperature selector on room thermostat to lowest temperature setting and set system SWITCH to OFF.
      - 2. Close the external manual shutoff valve.
      - 3. Turn off the electrical power supply to the unit.
      - 4. Remove the control access panel. (See Fig. 2.)
      - 5. Move the selector switch on the internal gas valve to the OFF position.
      - 6. Replace the control access panel.
    - To start unit electric cooling:
      - 1. Set the temperature selector on room thermostat to highest temperature setting and set system SWITCH to OFF.
      - 2. Close the external manual shutoff valve, if not already closed.
      - 3. Turn ON the electrical power supply to the unit.
      - 4. Set system switch to COOL.
      - 5. Set the temperature selector on room thermostat slightly below the room temperature to start unit.
    - To shut off unit electric cooling:
      - 1. Set the temperature selector on room thermostat to highest temperature setting and set system SWITCH to OFF.
      - 2. Close the external manual shutoff valve, if not already closed.
      - 3. Turn off the electrical power supply to the unit.
  - Operating Your Unit
    - Cooling Mode
    - Gas Heat Mode
  - Maintenance and Service
    - Routine Maintenance
    - Maintenance and Care for the Equipment Owner
      - 1. Turn off gas supply first, then all electrical power to your unit and install lock-out tag before servicing or performing maintenance.
      - 2. When removing access panels or performing maintenance functions inside your unit, be aware of sharp sheet metal parts and screws. Although special care is taken to reduce sharp edges to a minimum, be extremely careful when handling parts or reachi...
    - Air Filters
      - Table 1 Indoor Air Filter Data
  - *Units with bent indoor coil.
    - A13035
- Fig. 4 To Start Unit Gas Heat
  - A13036
- Fig. 5 To Shut-off Unit Gas Heat
  - A09194
- Fig. 6 To Start Unit Electric Cooling
  - A07797
- Fig. 7 To Shut-off Unit Electric Cooling
  - 1. Remove the filter access panel using a 5/16-in. nut driver.
  - 2. Remove the filter(s) by pulling it out of the unit. If the filter(s) is dirty, clean or replace with a new one.
  - 3. Reinstall filter access panel ensuring opening is air and water tight.
  - Fans and Fan Motors
  - Heat Exchanger
  - Indoor and Outdoor Coils
  - Condensate Drain
  - Compressor
  - Condenser (Outdoor) Fan
  - Electrical Controls and Wiring
  - Refrigerant Circuit
  - Unit Panels
  - Combustion Area and Vent System
  - Regular Dealer Maintenance (Also see Table 2)
    - 1. Inspection of all flue product passages-including the burners, heat exchanger, and flue collector box, Mare sure the burner flames are blue in color and in proper adjustment. Refer to Fig. 8 for burner flame.
    - Fig. 8 Monoport Burner
      - 2. Inspection of all combustion-and ventilation-air passages and openings.
      - 3. Close inspection of all gas pipes leading to and inside of your unit.
      - 4. Inspection and, if required, cleaning of the outdoor and indoor coils.
      - 5. Inspection and, if required, cleaning of the indoor coil condensate drain pan.
      - 6. Inspection and cleaning of blower wheel housing and motor.
      - 7. Inspection of all supply-air and return-air ducts for leaks, obstructions, and insulation integrity. Any problems found should be resolved at this time.
      - 8. Inspection of the unit base to ensure that no cracks, gaps, etc., exist which may cause a hazardous condition.
      - 9. Inspection of the unit casing for signs of deterioration.
      - 10. Inspection of all electrical wiring and components to assure proper connection.
      - 11. Inspection for leaks in the refrigerant circuit. Pressure check to determine appropriate refrigerant charge.
      - 12. Operational check of the unit to determine working conditions. Repair or adjustment should be made at this time.
  - Warranty Certificate
  - Before you call for service...
  - In Case of Trouble
    - Table 2 Maintenance Checklist
  - Notes:
  - 1. The above list may not include all maintenance items. Inspection intervals may vary depending on climate and operating hours. Consult your HVAC dealer about a service contract for seasonal inspections.
  - 2. Do not use harsh chemicals or high pressure water on coils. More frequent rinsing is required for units near a sea coast.

Tempstar PGR5 Owner's Manual

Pages 10

Year 0

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Tempstar PGR5 Heat Pump Specification

The Tempstar PGR5 Heat Pump is designed to provide efficient heating and cooling solutions for residential applications. This unit incorporates advanced technology to optimize energy use, ensuring cost-effective operation while maintaining a comfortable indoor environment. It features a high-efficiency scroll compressor that enhances performance and reliability. The PGR5 is engineered with a dual fuel capability, allowing seamless integration with a gas furnace for increased versatility in varying climate conditions.

The heat pump includes a durable, corrosion-resistant cabinet designed to withstand harsh weather conditions, extending the unit's lifespan. Its variable-speed fan motor contributes to quieter operation and improved humidity control, enhancing indoor air quality and comfort. The PGR5 uses R-410A refrigerant, an environmentally friendly option that does not deplete the ozone layer.

Equipped with a high-performance heat exchanger, this model maximizes heat transfer efficiency, reducing energy consumption. The defrost control system ensures optimal performance during cold weather, minimizing energy use and wear on the unit. For ease of installation and maintenance, the PGR5 features accessible service ports and a user-friendly interface.

The heat pump is compatible with Tempstar's Observer communicating system, allowing users to achieve precise temperature control and integrate smart home capabilities. This system facilitates remote monitoring and management through a smartphone app, providing convenience and energy savings. Safety features include high and low-pressure switches, a filter drier, and a reliable thermal expansion valve.

Overall, the Tempstar PGR5 Heat Pump offers a robust solution for residential heating and cooling needs, combining energy efficiency, durability, and advanced technology to deliver reliable performance year-round. Its design and features make it a practical choice for homeowners seeking an environmentally conscious and cost-effective climate control system.

Tempstar PGR5 Heat Pump F.A.Q.

How do I reset my Tempstar PGR5 Heat Pump after a power outage?

To reset your Tempstar PGR5 Heat Pump after a power outage, turn off the thermostat and the heat pump's circuit breaker for about 5 minutes. Turn the circuit breaker back on, then wait another 5 minutes before turning the thermostat back on.

What is the recommended maintenance schedule for a Tempstar PGR5 Heat Pump?

It is recommended to have a professional inspect and service your Tempstar PGR5 Heat Pump at least once a year. Regular tasks include cleaning or replacing filters every 1-3 months, checking refrigerant levels, and inspecting electrical connections.

How can I improve the efficiency of my Tempstar PGR5 Heat Pump?

Improve efficiency by regularly cleaning the filters, ensuring proper airflow, sealing ducts, using a programmable thermostat, and scheduling annual maintenance checks.

Why is my Tempstar PGR5 Heat Pump not cooling properly?

If your heat pump isn't cooling properly, check for dirty air filters, blocked airflow, incorrect thermostat settings, or low refrigerant levels. If the problem persists, contact a professional technician.

What should I do if my Tempstar PGR5 Heat Pump is making unusual noises?

Unusual noises may indicate loose parts, debris in the unit, or motor issues. Turn off the unit and inspect for obvious issues. If the noise continues, call a professional technician for a thorough inspection.

Can I use a smart thermostat with my Tempstar PGR5 Heat Pump?

Yes, you can use a smart thermostat with your Tempstar PGR5 Heat Pump. Ensure the thermostat is compatible with heat pump systems and follow the installation instructions carefully.

How can I prevent ice buildup on my Tempstar PGR5 Heat Pump during winter?

Prevent ice buildup by ensuring proper airflow around the unit, keeping the coils clean, and checking the defrost cycle settings. A professional can also verify refrigerant levels and the defrost control board operation.

What are the signs of a refrigerant leak in my Tempstar PGR5 Heat Pump?

Signs of a refrigerant leak include reduced cooling efficiency, hissing noises, ice buildup on the coils, or an unusual increase in electricity bills. If you suspect a leak, contact a professional technician immediately.

How do I clean the coils on my Tempstar PGR5 Heat Pump?

To clean the coils, turn off the power to the unit, remove any debris from the exterior, and use a soft brush or vacuum to clean the coils gently. For a deeper clean, consider using a coil cleaner spray.

Why is my Tempstar PGR5 Heat Pump frequently turning on and off?

Frequent cycling can be caused by a thermostat issue, improper refrigerant levels, or dirty filters. Check these components and if the issue persists, consult with a professional technician.