Shark IZ500 Owner's Guide
![Shark IZ500 Vacuum manual cover](/images/tYJLcOonxwKUStkfCuJjDFGe/thumbs/thumb175x175.webp)
To clean the filters on your Shark IZ500 Vacuum, remove the dust cup and take out the foam and felt filters. Rinse them under lukewarm water until the water runs clear. Let them air dry completely before reinserting them back into the vacuum.
If your Shark IZ500 Vacuum loses suction, check for blockages in the hose, wand, and brush roll. Also, ensure that the dust cup is empty and the filters are clean.
To maintain the brush roll, turn off the vacuum and unplug it. Remove any debris or hair tangled around the brush roll. You can also use scissors to cut away any entangled hair.
Yes, you can wash the dust cup. Remove it from the vacuum, empty it, and then rinse it under lukewarm water. Make sure it is completely dry before reinstalling it.
It is recommended to replace the foam and felt filters every 3 months and the HEPA filter every 12 months for optimal performance.
Store the vacuum in a cool, dry place. Ensure that the vacuum is turned off and the battery is removed if you won't be using it for an extended period.
If your vacuum is not charging, check the charger and battery connections. Ensure the charger is plugged into a working outlet. If the problem persists, contact Shark customer support.
If the brush roll is not spinning, turn off the vacuum and check for blockages around the brush roll. Also, ensure that the brush roll is properly installed and the power is on.
To empty the dust cup, detach it from the vacuum, hold it over a trash can, and press the release button to open the bottom lid and empty the contents.
Yes, the Shark IZ500 Vacuum is safe for use on hardwood floors. It has settings to adjust for different floor types, including hard floors.