Bose QuietComfort v2 Owner's Guide

QUIETCOMFORT EARBUDS

IMPORTANT SAFETY INSTRUCTIONS

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Please read and keep all safety, security, and use instructions.

Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance

This product conforms to all applicable Electromagnetic Compatibility Regulations 2016 and all other applicable UK regulations. The complete declaration of conformity can be found at: www.Bose.com/compliance

Bose Corporation hereby declares that this product is in compliance with the essential requirements per Radio Equipment Regulations 2017 and all other applicable UK regulations. The complete declaration of conformity can be found at: www.Bose.com/compliance

Important Safety Instructions 1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with a dry cloth.

7. Only use attachments/accessories specified by the manufacturer.

WARNINGS/CAUTIONS To avoid accidental ingestion, keep the earbuds away from children and pets. The earbuds contain a lithium-ion

battery, and may be hazardous if swallowed. If ingested, seek immediate medical attention. When not in use, store the earbuds in the charging case with the lid closed, and keep out of reach of small children and pets.

Do NOT allow children to use the earbuds. Do NOT use the earbuds at a high volume for any extended period.

To avoid hearing damage, use your earbudsat a comfortable, moderate volume level.

Turn the volume down on your device before placing the earbuds in/on your ears, then turn the volume up gradually until you reach a comfortable listening level.

When using this product, basic precautions should always be followed, including the following: Read all the instructions before using the charging case.

To reduce the risk of injury, close supervision is necessary when the charging case is used near children.

Do not expose the charging case to water, rain, liquids or snow.

Use of a power supply or charger not recommended or sold by power pack manufacturer may result in a risk of fire or injury to persons.

Do not use the charging case in excess of its output rating. Overload outputs above rating may result in a risk of fire or injury to persons.

Do not use a charging case that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury to persons.

Do not disassemble the charging case. Take it to a qualified service person when service or repair is required. Incorrect re assembly may result in risk of fire or injury to persons.

Do not open, crush, or expose a charging case to fire or excessive temperature. Exposure to fire or temperature above 212 F, 100 C may cause explosion.

Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.

IMPORTANT SAFETY INSTRUCTIONS

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Use caution and follow applicable laws regarding mobile phone and headphone use if using the earbuds for phone calls while driving. Some jurisdictions impose specific limitations, such as single earpiece configuration, on the use of such products while driving. DONT use the earbuds for any other purpose while driving.

Do NOT use the earbuds with noise canceling mode at any time the inability to hear surrounding sounds may present a danger to yourself or others, e.g., while riding a bicycle or walking in or near traffic, a construction site or railroad, etc., and follow applicable laws regarding headphone use.

Turn the earbuds off, or use the earbuds with noise canceling off and adjust your volume, to ensure you can hear surrounding sounds, including alarms and warning signals.

Be aware of how sounds that you rely on as reminders or warnings may vary in character when using the earbuds, even with Auto Transparency mode.

Your product may occasionally produce a short chirp sound in connection with the functioning of your noise cancel- lation. However, in the event of any unusual loud noise, turn the earbuds off and contact Bose customer service.

Do NOT submerge or expose the earbuds for extended period to water, or wear while participating in water sports, e.g., swimming, waterskiing, surfing, etc.

Remove earbuds immediately if you experience a warming sensation or loss of audio.

Contains small parts which may be a choking hazard. Not suitable for children under age 3.

This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device.

These earbuds are classified as a CLASS 1 LASER PRODUCT according to EN / IEC 60825-1:2014.

Do NOT make unauthorized alterations to this product.

Do NOT use the earbuds without the supplied eartips attached.

Use this product only with an agency-approved power supply that meets local regulatory requirements (e.g., UL, CSA, VDE, CCC).

The battery provided with this product may present a risk of fire or chemical burn if mishandled.

Do not expose products containing batteries to excessive heat (e.g. from storage in direct sunlight, fire or the like).

Wipe off sweat from the earbuds and the charging case before charging.

IPX4 is not a permanent condition, and resistance might decrease as a result of normal wear.

To avoid hazardous radiation exposure from the internal laser component, use the product only as specified in the instructions. The earbuds should not be adjusted or repaired by anyone except properly qualified service personnel.

Complies with 21 CFR 1040.10 and 1040.11 except for conformance with IEC 60825-1 Ed. 3 as described in Laser Notice 56, date May 8, 2019.

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REGULATORY AND LEGAL INFORMATION

NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by Bose Corporation could void the users authority to operate this equipment.

This device complies with part 15 of the FCC Rules and with ISED Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This device complies with FCC and ISED Canada radiation exposure limits set forth for general population. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

FCC ID: A94429708 / FCC ID: A94BL3R / FCC ID: A94BL3L

IC: 3232A-429708 / IC: 3232A-BL3R / IC: 3232A-BL3L

Case Model: 429708

Right Earbud Model: BL3R

Left Earbud Model: BL3L

The earbuds in this system have been certified in accordance with the provisions set out in the Radio Law.

001-A16624 (L) 001-A16623 (R) 001-A16625 (CASE)

CAN ICES-3(B)/NMB-3(B)

For Europe:

Frequency band of operation 2400 to 2483.5 MHz.

Maximum transmit power less than 20 dBm EIRP.

Maximum transmit power is below regulatory limits such that SAR testing is not necessary and exempt per applicable regulations.

This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.

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REGULATORY AND LEGAL INFORMATION

Management Regulation for Low-power Radio-frequency Devices Article XII According to Management Regulation for Low-power Radio-frequency Devices without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices.

Article XIV The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications operated in compliance with the Telecommunications Act.

The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.

DONT attempt to remove the rechargeable lithium-ion battery from this product. Contact your local Bose retailer or other qualified professional for removal.

Please dispose of used batteries properly, following local regulations. Do not incinerate.

China Restriction of Hazardous Substances Table

Names and Contents of Toxic or Hazardous Substances or Elements Toxic or Hazardous Substances and Elements

Part Name Lead (Pb)

Mercury (Hg)

Cadmium (Cd)

Hexavalent (CR(VI))

Polybrominated Biphenyl

(PBB)

Polybrominated diphenylether

(PBDE) PCBs X O O O O O

Metal Parts X O O O O O

Plastic Parts O O O O O O

Speakers X O O O O O

Cables X O O O O O

This table is prepared in accordance with the provisions of SJ/T 11364.

O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement of GB/T 26572.

X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement of GB/T 26572.

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REGULATORY AND LEGAL INFORMATION

Taiwan Restriction of Hazardous Substances Table Equipment name: Charging Case, Type designation: 429708

Restricted substances and its chemical symbols

Unit Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent

chromium (Cr+6) Polybrominated biphenyls (PBB)

Polybrominated diphenyl ethers

(PBDE)

PCBs - Metal Parts - Plastic Parts Speakers - Cables - Note 1: indicates that the percentage content of the restricted substance does not exceed the percentage of reference value

of presence.

Note 2: The indicates that the restricted substance corresponds to the exemption.

Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; 1 is 2011 or 2021.

Location of Manufacture: The seventh digit in the serial number indicates the location of manufacture.

China Importer: Bose Electronics (Shanghai) Company Limited, Part C, Plant 9, No. 353 North Riying Road, China (Shanghai) Pilot Free Trade Zone

EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands

Taiwan Importer: Bose Taiwan Branch, 9F-A1, No. 10, Section 3, Minsheng East Road, Taipei City 104, Taiwan Phone Number: +886-2-2514 7676

Mexico Importer: Bose de Mxico, S. de R.L. de C.V., Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000 Mxico, D.F. Phone Number: +5255 (5202) 3545

UK Importer: Bose Limited, Bose House, Quayside Chatham Maritime, Chatham, Kent, ME4 4QZ, United Kingdom

Input Rating: 5V p 1.2A

The CMIIT IDs are located on the charging case.

Please complete and retain for your records The earbud date code is located on the earbud nozzle. The charging case serial number is located on the earbud well in the charging case. The model numbers are located on the bottom of the charging case.

Serial number: ____________________________________________________________________

Model number: ____________________________________________________________________

Please keep your receipt with your owners guide. Now is a good time to register your Bose product. You can easily do this by going to global.Bose.com/register

Security Information This product is capable of receiving automatic security updates from Bose. To receive automatic security updates, you must complete the product setup process in the Bose Music appand connect the product to the Internet. If you do not complete the setup process, you will be responsible for installing security updates that Bose makes available.

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REGULATORY AND LEGAL INFORMATION

Apple, the Apple logo, iPad, iPhone, and iPod are trademarks of Apple Inc., registered in the U.S. and other countries. The trademark iPhone is used in Japan with a license from Aiphone K.K. App Store is a service mark of Apple Inc.

Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product(s) identified in the badge, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.

The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license.

Google and Google Play are trademarks of Google LLC.

This product incorporates Spotify software which is subject to third-party licenses found here: www.spotify.com/connect/third-party-licenses

Spotify is a registered trademark of Spotify AB.

Bose, Bose Music, ActiveSense, and QuietComfort Earbuds are trademarks of Bose Corporation.

Bose Corporation Headquarters: 1-877-230-5639

2021 Bose Corporation. No part of this work may be reproduced, modified, distributed, or otherwise used without prior written permission.

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LICENSE DISCLOSURES

The following license disclosures apply to certain third-party software packages used as components in the product.

Package: FreeRTOS

Copyright Amazon Web Services, Inc. or its affiliates. All rights reserved.

The FreeRTOS package is subject to the license terms reprinted below:

MIT License

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

Package: Nanopb

Copyright 2011 Petteri Aimonen .

The Nanopb package is subject to the license terms reprinted below:

Zlib License

2011 Petteri Aimonen

This software is provided as-is, without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software.

Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely, subject to the following restrictions:

1. The origin of this software must not be misrepresented; you must not claim that you wrote the original software. If you use this software in a product, an acknowledgment in the product documentation would be appreciated but is not required.

2. Altered source versions must be plainly marked as such, and must not be misrepresented as being the original software.

3. This notice may not be removed or altered from any source distribution.

Package: Mbed TLS 2.16.1

ARM Limited. All rights reserved.

The Mbed TLS package is subject to the license terms reprinted below:

Apache License

Version 2.0, January 2004

http://www.apache.org/licenses/

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1. Definitions.

License shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document.

Licensor shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.

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LICENSE DISCLOSURES

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You (or Your) shall mean an individual or Legal Entity exercising permissions granted by this License.

Source form shall mean the preferred form for making modifications, including but not limited to software source code, documentation source, and configuration files.

Object form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types.

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LICENSE DISCLOSURES

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END OF TERMS AND CONDITIONS

2021 Bose Corporation

Licensed under the Apache License, Version 2.0 (the License); you may not use this file except in compliance with the License.

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Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an AS IS BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.

See the License for the specific language governing permissions and limitations under the License.

CONTENTS

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WHATS IN THE BOX Contents ............................................................................................................................. 14

BOSE MUSIC APP SETUP Download the Bose Music app .................................................................................. 15

Add the earbuds to an existing account ............................................................... 15

SWEAT AND WEATHER RESISTANCE .......................................................... 16

HOW TO WEAR Insert the earbuds........................................................................................................... 17

Check your fit ................................................................................................................... 18

Try another eartip size .................................................................................................. 19

Change the eartips ......................................................................................................... 20

POWER Power on ............................................................................................................................ 21

Power off ............................................................................................................................ 22

Standby ............................................................................................................................... 22

TOUCH CONTROL Touch surface area ......................................................................................................... 23

Media playback and volume ....................................................................................... 23

Phone calls......................................................................................................................... 24

Call notifications ..................................................................................................... 24

Noise cancellation........................................................................................................... 24

Mobile device voice control ........................................................................................ 25

IN-EAR DETECTION Auto Play/Pause .............................................................................................................. 26

Auto Answer Call ............................................................................................................ 26

Auto Transparency ......................................................................................................... 26

CONTENTS

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NOISE CANCELLATION Noise cancelling modes................................................................................................ 27

Aware Mode with ActiveSense ....................................................................... 27

Adjust noise cancellation ............................................................................................. 28

Noise cancellation while on a call ............................................................................. 28

Use noise cancellation only......................................................................................... 29

CUSTOMIZE TOUCH CONTROL Shortcut .............................................................................................................................. 30

Set a Shortcut .......................................................................................................... 30

Use your Shortcut ................................................................................................... 30

Remove or change your Shortcut .................................................................... 30

BATTERY Charge the earbuds ....................................................................................................... 31

Charge the charging case ............................................................................................ 32

Check the earbud battery level ................................................................................. 32

While using the earbuds ...................................................................................... 32

While charging the earbuds ............................................................................... 32

Check the charging case battery level ................................................................... 33

Charging time ................................................................................................................... 33

Charge wirelessly ............................................................................................................ 34

EARBUD AND CHARGING CASE STATUS Earbud status lights ....................................................................................................... 35

Bluetooth status .................................................................................................... 35

Battery status ........................................................................................................... 35

Charging case status lights ......................................................................................... 36

Battery status ........................................................................................................... 36

Update and error status ....................................................................................... 36

CONTENTS

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BLUETOOTH CONNECTIONS Connect using the Bluetooth menu on your mobile device .......................... 37

Disconnect a mobile device ........................................................................................ 38

Reconnect a mobile device ......................................................................................... 38

Switch between previously-connected devices ................................................. 39

Clear the earbud device list ........................................................................................ 39

CARE AND MAINTENANCE Store the earbuds ........................................................................................................... 40

Clean the earbuds and charging case .................................................................... 40

Replacement parts and accessories ........................................................................ 40

Limited warranty ............................................................................................................. 40

Update the earbuds ....................................................................................................... 41

View the earbud date code......................................................................................... 41

View the charging case serial number ................................................................... 41

TROUBLESHOOTING Try these solutions first ................................................................................................ 42

Other solutions ................................................................................................................ 42

Reboot the earbuds and charging case ................................................................. 48

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WHATS IN THE BOX

CONTENTS Confirm that the following parts are included:

Bose QuietComfort Earbuds Charging case

USB-C to USB-A cable Eartips (sizes 1 and 3)

NOTE:Size 2 eartips are attached to the earbuds. For help identifying the eartip sizes, see page 19.

NOTE:If any part of the product is damaged, dont use it. Contact your authorized Bose dealer or Bose customer service.

Visit: worldwide.Bose.com/Support/QCEarbuds

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BOSE MUSIC APP SETUP

The Bose Music app lets you set up and control the earbuds from any mobile device, such as a smartphone or tablet.

Using the app, you can manage Bluetooth connections, manage earbud settings, choose your voice prompt language, learn about wireless charging, and get new features.

NOTE:If you have already created a Bose account for another Bose product, see Add the earbuds to an existing account.

DOWNLOAD THE BOSE MUSIC APP

1. On your mobile device, download the Bose Music app.

NOTE:If youre located in Mainland China, download the Bose8 app.

BOSE MUSIC

2. Follow the app instructions.

ADD THE EARBUDS TO AN EXISTING ACCOUNT To add your Bose QuietComfort Earbuds, open the Bose Music app and add your earbuds.

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SWEAT AND WEATHER RESISTANCE

The earbuds are rated IPX4 water resistant. They are designed to be sweat and weather resistant but arent meant to be submerged under water.

CAUTIONS:

Do NOT swim or shower with the earbuds.

Do NOT submerge the earbuds.

NOTES:

To prevent rusting, regularly clean the charging contacts on the earbuds with a dry, soft cotton swab or equivalent.

IPX4 is not a permanent condition, and resistance might decrease as a result of normal wear.

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HOW TO WEAR

INSERT THE EARBUDS

1. Insert the earbud so the eartip gently rests at the opening of your ear canal.

NOTE:Each eartip is marked with either an L (left) or an R (right).

2. Slightly rotate the earbud back until the eartip creates a comfortable seal at your ear canal.

NOTE:Rotating the earbud too far back (or forward) may impact audio and microphone sound quality.

3. Tuck the top of the eartip wing under your ear ridge.

Insert Rotate Tuck

Ear ridge

4. Check the fit (see page 18).

5. Repeat steps 1 4 to insert the other earbud.

Eartip wing

L/R marking

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HOW TO WEAR

CHECK YOUR FIT Use a mirror to make sure you have successfully rotated the earbud back, tucked the eartip wing, and that youre using the best eartip size for each ear.

FIT WHAT TO CHECK

Proper fit

When the eartip fits properly:

The eartip gently rests at the opening of your ear canal to create a comfortable seal. Background noise should sound muffled.

NOTE: Noise cancellation may impact the ability to hear muffled noise.

The eartip wing doesnt stick out or feel squished under your ear ridge.

Too big

When the eartip is too big:

The eartip feels squished in your ear canal.

The eartip wing is sticking out or feels squished under your ear ridge.

Too small

When the eartip is too small:

The eartip rests too deep in your ear canal, feels loose in your ear, or falls out when you move your head.

The eartip wing doesnt reach your ear ridge.

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HOW TO WEAR

TRY ANOTHER EARTIP SIZE Wear the earbuds for an extended period of time. If the eartips dont feel comfortable or secure, or sound quality isnt as expected, try another eartip size.

The size is marked on the bottom of each eartip with a 1 (small), 2 (medium), or 3 (large).

1 2 3

The size 2 eartips come attached to the earbuds. If size 2 feels too loose, try size 3. If it feels too tight, try size 1.

You may need to try all three eartip sizes or use a different size eartip for each ear.

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HOW TO WEAR

CHANGE THE EARTIPS

1. Holding the earbud, gently stretch the eartip base and peel it away from the earbud.

Stretch Peel Separate

Eartip base

CAUTION:To prevent tearing, do NOT pull on the top of the eartip.

2. Choose a new eartip size (see page 19).

3. Align the earbud nozzle with the back of the eartip, and slide the earbud nozzle onto the eartip.

Earbud nozzle

4. Gently stretch the eartip base around the nozzle, and press down until the eartip clicks securely into place.

?

Stretch Press

5. Insert the earbuds (see page 17).

6. Check the fit (see page 18).

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POWER

POWER ON Press the button on the front of the charging case.

When the charging case opens, the earbuds power on. The earbud status lights (see page 35) and charging case status lights glow (see page 36).

NOTE:When you remove the earbuds from the charging case, close the case to help preserve the battery life and keep the case free of debris.

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POWER

POWER OFF

1. Place both earbuds in the charging case.

The earbud status lights glow according to the charging status (see page 35).

2. Close the case.

The earbuds power off.

STANDBY Standby conserves the earbud battery when the earbuds are out of the case and not in use. The earbuds switch to Standby when you remove both earbuds from your ears for 20 minutes.

To wake the earbuds, insert both earbuds in your ears.

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TOUCH CONTROL

Use touch control by tapping or swiping the touch surface of the earbuds. With touch control, you can play/pause audio, change the volume (if enabled), perform basic call functions, access mobile device voice control, adjust noise cancellation, and use a Shortcut (see page 30).

TOUCH SURFACE AREA The touch surface is located on the outer surface of each earbud. The right earbud controls media playback, volume, phone calls, and mobile device voice control. The left earbud controls noise cancellation and your Shortcut.

Touch surface

Noise cancellation Shortcut

Media playback Volume Phone calls Mobile device voice control

MEDIA PLAYBACK AND VOLUME

CONTROL WHAT TO DO

Play/Pause Double-tap the right earbud.

Increase the volume* Swipe up on the right earbud.

Decrease the volume* Swipe down on the right earbud.

*To enable this feature, use the Bose Music app. You can access this option from the Settings menu.

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TOUCH CONTROL

PHONE CALLS

CONTROL WHAT TO DO

Answer/End a call Double-tap the right earbud.

Decline a call Touch and hold the right earbud.

NOTE:The microphone is located on the right earbud. When talking on the phone, you must wear the right earbud. You hear audio from both earbuds.

Call notifications A voice prompt announces incoming callers and call status.

To stop call notifications, disable voice prompts using the Bose Music app. You can access this option from the Settings menu.

NOISE CANCELLATION To change the noise cancelling mode, double-tap the left earbud (see page 28).

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TOUCH CONTROL

MOBILE DEVICE VOICE CONTROL You can access your mobile device voice control using the earbuds. The microphone on the right earbud acts as an extension of the microphone in your mobile device.

CONTROL WHAT TO DO

Access mobile device voice control

Touch and hold the right earbud until you hear a tone. Release, then say your request.

Stop mobile device voice control Double-tap the right earbud.

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IN-EAR DETECTION

In-ear detection uses sensors to identify when youre wearing the earbuds. You can automatically play/pause audio, answer phone calls (if enabled), and adjust noise cancellation by inserting or removing an earbud.

NOTE:To disable in-ear detection features, use the Bose Music app. You can access these options from the Settings menu.

AUTO PLAY/PAUSE When you remove an earbud, audio pauses on both earbuds.

To resume audio, reinsert the earbud.

AUTO ANSWER CALL You can answer phone calls by inserting the right earbud.

NOTE:To enable this feature, use the Bose Music app. You can access this option from the Settings menu.

AUTO TRANSPARENCY When you remove an earbud, the noise cancelling mode adjusts to full transparency on the other earbud (see page 27).

To adjust the other earbud to its previous noise cancelling mode, reinsert the earbud.

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Noise cancelling reduces unwanted noise, providing a clearer and more lifelike audio performance. You can choose between two noise cancelling modes: Quiet and Aware.

Quiet Mode allows you to block out distractions using the highest level of noise cancellation.

Aware Mode provides full transparency and allows you to hear your surroundings while enjoying your audio.

Aware Mode also includes ActiveSense technology to reduce sudden or loud noises.

Choose your noise noise cancelling mode based on your listening preferences and envi